Very friendly and accommodating staff, nothing was too much trouble. Comfortable memory foam mattress, room was quiet, pizza and breakfast were excellent (extra charge) great Vegetarian options. Lovely traditional decor in rooms with origional features.

Minimal power from the shower and no plug in the sink, although I'm sure they would have rushed to get us one if we'd asked. The en suite was a little tired compared to other areas but was perfectly functional.

The room was a good size and very clean. The location was perfect for us in the centre of Penarth and close to the station. The bar and restaurant were also very good. Tasty Italian food at a reasonable price and the cooked breakfast was excellent. The hotel owners and staff were also very helpful at all times.

The bathroom was a very good size compared to most but it took ages to get any hot water in the shower. The bed was very comfortable but an extra large bed would have been lovely.

Excellent location for walking to the sea front. Lovely period room very clean and warm. We were offered Breakfast which sounded very nice but as it was a set English breakfast it was fine for me but not for my wife as she likes a continental breakfast.

Breakfast was set full English fine for me but not my wife who likes a continental breakfast so we had to find another place for breakfast.

Room was delightfully decorated . Clean and tidy. Ensuite was excellent. Staff and owner were accommodating and very friendly always happy and joking . Breakfast was excellent value and very tasty. Location is perfect for me. Family business vibe.

Futon bed was most uncomfortable . Headboard on double bed was not fixed to the bed or wall and bashed against the wall every time I moved waking me up. Was expensive compared to other hotels however happy to pay for location, was most convenient .

This hotel is a classic Victorian building, which currently has an Italian restaurant on the ground floor. Our room (7) was large and spacious, if a little "faded" and with rather old-fashioned furniture - but I was assured the hotel is currently gradually being refurbished. The double bed had a very comfortable mattress, but for us was a little small - we really have to book king-size at minimum, especially when the weather is hot. Again, we were told that there will be king-sized beds following refurbishment, and to ask for one next time. Breakfast - and additional £10 each - was delicious and cooked to order. The location is excellent for Penarth Railway Station, and a short walk downhill along the path beside the hotel to get to the pier.

Given the ample size of our room, the bathroom was very cramped. Everything worked OK, but there was very little wriggle room. Note also that there is no designated parking. This isn't a criticism as such, more for information There's a 2 hour space directly outside, but you have to park a little bit up the road if you want to leave your car any length of time during the day.

Location was good. Meal was good.

Sone of the staff were not very pleasant. Ignored when tried to pay for meal. Room shabby. TV didn't work properly. Shower was lukewarm at best andd I know it's a little thi g but very minimal tea/coffee (one each) no biscuits

Double room was excellent, position of hotel is good e.g. easy access to the beach, station close by. Breakfast was very nice, though it would have been better if it was included in the price.

No hair dryer in the double room. Single room was on the small side. Rooms were on the expensive side and breakfast not included.

The location was good was nice and quiet in the evenings. Felt safe and comfortable

The restaurant below didn't have much choice for someone who can't eat dairy. The water pressure in the shower wasn't very good

The quirky interesting hotel, huge bedroom lovely bathroom & retro stuff everywhere & amazing Italian restaurant, great atmosphere & staff

no actual parking for hotel but free on toad parking, very noisy pub across from our room even after 1am! As windows not double glazed

The room was comfortable. The location (very close to the station and very central in the town) was ideal. The hotel itself was quiet.

The bathroom was quite small, obviously not an original feature in an old building, with bathrooms and loos on every floor!