A stone's throw from the Cliffs Pavilion, which is where we were going on Saturday night. Chargeable street parking cost us £5.86 which covered us for the night until 11am Sunday morning (check out time). Dinner was really tasty and breakfast was good with all the cooked items required + fruit, yoghurt, cereal, toast etc. The accommodation was clean and comfortable, although slightly dated. Our bedroom was big and the bed was comfy. The shower was a bit of a faff, but roomy and absolutely good enough. The toiletries were a nice tough.

The room cost £152.95 on Booking.com, but only £97 if we'd booked direct with the hotel. Sadly, I discovered this the day before, so it was too late to cancel. The lift was tiny! Not a problem if you're with your partner, but it could be a bit uncomfortable for two strangers with big bottoms and a suitcase each :-D

The closeness to the westcliff theatre

No restaurant open on a sunday afternoon/evening. We had arranged to eat elsewhere but wasnt notified it was closed.

The staff were amazing, the breakfast was magnificent.

The building is showing its age but beds and cleanliness top class.

Location brilliant and we were lucky to have sea view from our room.

First night sleep brilliant, second night the spotlights outside were on all night shining right through our window. We phoned reception and asked if they could be turned off but was told they couldn't. We said they were not on the night before which he didn't believe?? He told us to just close our curtains and we explained we did only have a blind with a gap all around the edge. That was the end off the conversation and we had a bad night sleep. Funny enough the next night they were off from about 10pm???

spacious suite,lovely charming hotel. great facilities. staff cheerful. well stocked bar. Great location and views. short walk to beach or town.

bar area a little dark and gloomy. toilet didn't flush properly. balcony could do with chairs,and a bit tired looking. cigarette butt's and old coffee cup and spoon on balcony. mattress quite firm. clean balcony before guests arrival. breakfast standard,kept warm affair. lacked lustre and effort. Bit quiet and awkward feeling. maybe some background music on low? Staff chit chat not really required/professional. At breakfast or bar.

We have stayed many times We find the hotel relaxed and comfortable Location is good as close to the theatre and this was the purpose of our stay Staff are very friendly and helpful Food in the restaurant was very good

The room needs refurbishing - eg tired and shabby fixtures and fittings - bathroom small / old fittings , stained grout, toilet roll holder falling off wall, old drill holes, stained toilet bowl and sink ,peeling paint, damaged door surface , stained carpet in bedroom, damaged lampshade etc Surface level clean- and this was a superior room !

Lovely location on seafront and close to theatre . comfortable clean room .Lift on the hotel .Good breakfast

Don't accept pets and checking is still troublesome after several visits here with the app used to park the car .Every other client at reception had the same problem with various issues on the app .Taking up the staff time in check in . Thankfully the staff were very helpful .Some areas of decoration seemed dated and just painted over as we found exactly the same with another of this chain in a different area recently.

Wasn’t expecting the place to be as nice as we found it so was pleasantly surprised by how clean and spacious the room was the inside definitely impressed us over our expectations based on the not as impressive outside impression of the hotel

Parking was a nightmare the first night was fine and got right outside but the following nights were horrendous driving in circles to find a spot with rude parking officers telling us we were not allowed to park where the hotel said we could so this was not a good experience add to that you have to pay for parking before 9pm - place really needs a car park of its own or would be fine if arriving by other transportation services

The staff are very friendly and nothing is too much. There is a beautiful view in a tranquil location. Very close to the Cliffs Pavillion. The windows open in the rooms. It is situated between two train stations which take about ten to fifteen minutes to walk to them. Equally you can reach the high street in fifteen minutes along a beautiful road overlooking the sea. The beds are very comfy. We stayed on the first floor which was very convenient for the restaurant and reception. The bar is decorated in a 1920s Art Deco style and is very charming.

The television didn't work very well and so I wasn't able to watch it. The restaurant is not open very often at night for an evening meal however the reception did their best to help us order food using a delivery service and there are plenty of restaurants around...although you would probably need to drive to them.

Great location. Very competent staff. Special mention for Keiron, Bob, Inna,Julia, Artemijs, Eve. Excellent view of estuary, . Hotel is very charismatic and charming with a fine history.

With the Muttu it all depends what room you get. Some rooms have been renovated, some not. First I had a good small room on 2nd floor and was fine. Then I had a larger "superior" room on 4th floor where it took 10-15 mins of spluttering old plumbing to achieve hot water, and the bathroom itself was always cold.