Food was excellent, great choice at Breakfast and Staff were really attentive and helpful. Room was huge, I was provided with a fan ,which was excellent as the weather was really hot. Bed was really comfy. Fluffy Towels and nice Shower Gels n Shampoos.. Tea n Coffee making facilities were excellent !!

Sorry but honest. The Swimming Pool and Gym areas were poor.. The floor tiles around the Pool were slippy ,the Jacuzzi water was extremely cloudy and very difficult to get into ... I felt it all looked tired and uncared for , and certainly needed some upgrading.. The lockers were either broken completely or didn't work properly..the hair dryer pipe had perished and had to be held together and pushed up into the machine for it to blow dry my hair... Generally poor.. it was a shame as it spoilt my experience.

What could be more welcoming than the warm glow of a central log fire lighting the entrance to the hotel that is reminiscent of a period and comfortable Edwardian home being adorned with leather Chesterfield sofas and chairs. Our immediate reaction was wow and to find such a refuge out of the rain and gloom of the fading south Lakeland light was an enormous bonus. The receptionist Kazia (Kate) wore a huge smile and within a minute we were in room 12 to enjoy the benefit of a wonderful room overlooking the large pond that fills the ornate garden below. We discovered a model village occupying the grounds as we drew the curtains back the following morning and found that the hotel nestled in between two local hills that provide a delightful view of the countryside. Just four miles from Bowness and eight from Kendal (18 minutes by car along a winding road) it provided us with an ideal location base to explore and attend the 'Montain Festival' being held there. The evening meal was amazing (I had the lamb and my wife the con Carne) and very well priced given the wide variety of standard fayre and evening specials ( pricing for the mains commenced at around £16 and extended to £26 for a choice cut from the grill). Oliver attended to our needs extremely well and made us feel very much at home in the restaurant/bar. Our room provided a four poster bed that enabled a very comfortable nights sleep that set us up for the following day which commenced with an equally recommended and substantial breakfast. Sadly we were unable to use the leisure facilities due to time constraints in our programme. The staff were tremendous and clearly well managed into an efficient team. Having stayed in several five star establishments across the globe I would regard this hotel as a hidden gem. It may not have the refinements of some, yet if you require the basics done realy really well...then this could be the place for you.

There is nothing to offer that we did not like. I might suggest that the doors to the rooms could be fitted with soft closures and thus reduce the noise somewhat from adjoining rooms in the evening but that is but a trifling matter given the enjoyment we had during our stay.

Breakfast was excellent - good variety and delicious options. Accidentally left my passport in the room and they quickly reached out to me. Fortunately I could come back fairly easily to get it. Really appreciate their quick response!

I loved the gardens around , it's lovely to seat outside. The roo.s are huge. The seating area in front of the loby is so cosy and confy. The spa facilities are first class. Excellent breakfast... lots of tasty options. Service was amazing as well. All the staff super helpful and friendly. We'll definitely come back.

The shower and toilets in the room are very old and it doesn't feel as clean as it should be. Same thing with the carpets. The food at the restaurant in the evening is quiet poor and not tasty. We had dinner there the first day and we preferred not to repeat the experience. However the breakfast (even if it's included) it was very nice.

Breakfast was hot and fresh. Corridors clean and clear and the hotel was generally clean. Lovely staff always friendly and happy. Pool was good that we have unlimited access and the sauna and steam room was also high standards.

The plug sockets in the room didn't work. The jacuzzi / hot tub was in poor order, not very powerful and very small, often poured out cold water.

We loved our stay at Damson Dene. Staff were very friendly. Room was clean and a right size for 2 (twin room). Breakfast was great (best scrambled eggs I had in a long time), with good selection and well organized. Spa facilities were good and since it was not too busy during our stay, we often ended up having a lot of privacy while visiting. We had treatments done by Sharon and absolutely loved our time in her spa treatment room.

Some small things were not great, hence cannot give 10/10 but it wouldn't put us off from staying again. The pool lockers are very outdated and kinda dysfuntional. Steam room wasn't working great one day and hot tub wasn't working at all for 2 of the days we stayed. The beds are on a soft side. The hotel tries to be environmentaly friendly (which I appreciate) by suggesting towels are left on heated towel rail in the bathroom unless we wanted them changed, yet they changed all our towels & bedding for the last night of our stay (4nights stay) wihtout us aking. While we appreciate the gesture, it seemed very wasteful and was completely unnecessary.

Staff are wonderful, very accommodating and great with kids. The facilities are nice with a small pool & gym on site (although I’ve never had time to go to the gym!) location is peaceful, the beds super comfortable and we had a jacuzzi bath which was bliss after a day on the fells! Also fresh poached eggs available for breakfast

As a dog friendly property there has been issues with dog hairs on the chairs & carpet in rooms I’ve stayed in (3rd stay here)but if asked they will have the room cleaned more thoroughly. I did specifically ask this before arrival but wasn’t done so had to ask again as my son got covered in dog hairs playing with his trains on the floor which isn’t nice. If you’re travelling with your own dog probably not an issue

Bed super comfortable. Lovely staff, very accommodating of myself & my little boy. Everyone was very friendly.

Only let down was I needed to ask for the room to be cleaned again as there were dog hairs on the carpet & chair! Manager was very apologetic & had the room deep cleaned while we were out for the day plus complimentary drink for the inconvenient. Having stayed there before I was slightly disappointed at this situation but having said that I am going back again for a 3rd stay with them

My family and I stayed in a cabin & loved it. When we first arrived Jackie from the bar/restaurant made us feel very welcome and offered our dog some water too. Very tasty food and lots of choice, would recommend eating here.

Cooked breakfast was done well, high quality bacon/sausages, not excessively greasy. Restuarant area has amazing views over rolling countryside and ducks waddling about in the grounds outside, very picturesque and relaxing! Staff friendly and polite, hotel generally clean and well maintained in most places. The swimming pool and the surrounding area was well-maintained and very clean. Would definitely book again.

We stayed in room 23 and the shower pressure was non existent, if you're tall, it's almost just a dribble and needs to be better. Pillows were a little too flat also, but that's a minor thing as pillows are subjective.