Stunning hotel, beautiful rooms, gorgeous communal areas and lovely restaurant. Staff friendly and helpful.

Parking prices far too high for paying hotel guests. Lack of TV choices/channels for an otherwise luxurious hotel - expected options such as Netflix, streaming services etc. Very little coffee/tea/milk/biscuits etc in bedroom for what I’d expected for the price and for what otherwise seems a luxurious hotel. I was planning to order room service but no menu in room.

Comfortable hotel - we took advantage of a £20 upgrade to Junior Suite with Minster view which was great. Swimming Pool was good though a little cold and steam room was out of order....

Breakfast was disappointing. We arrived at the time suggested to us on a poster by the lifts when it was due to be less busy. It was very busy and most choices had gone and were not replaced. We had to look for cutlery which staff were slow to provide. Coffee was stewed and there were hardly any pastries left. Breakfast was our only grumble in an otherwise lovely hotel - needs attention. See above re Leisure facilities

Perfect location lovely hotel staff v nice Christmas trees going up looked beautiful Location good for everything and Christmas market 10 mins walk Room clean, bathroom warm and clean

Standard room was very small and only a tiny wardrobe with not much room as fridge safe and ironing board in there. Need a set of drawers. AC doesn't get very warm more of a cool breeze, radiator doesn't work. Lighting is dull in the room. Bathroom ok. Would stay again but check room size. Reception area leads to foyer and seating which in November is quite cold and needs to shut more internal doors. Bar nice atmosphere.

The property location is great. A 10 minute walk into the main town. Also super convenient for the train station. The building is grand and has a sense of luxury in the main areas. Our room was comfortable and the bed was lovely.

The room we stayed in could have benefited from a lick of paint as there were paint chips and flaky walls in the bathroom so not much to fix but shame it’s not prioritised. The Peachy bar area was dirty, spilt drinks on tables, leaking roof and generally grubby. There were no nice areas to drink and relax. The breakfast was ok, understaffed and again un clean. The tables were not cleared away for a long period of time and the food was not refilled quickly enough. Shame. I would avoid Peachy’s and the breakfast. Go out and about.

A Truly Exceptional Stay in York! We came away to celebrate my 50th birthday with another couple of friends. From the moment we arrived, The Milner York Hotel exceeded all expectations and delivered a truly 5-star experience. I am disabled and rang ahead to reserve a parking slot near the hotel. When we arrived there was a lovely printed sign with my name and dates we were staying. Our room was absolutely beautiful – elegantly decorated, immaculately clean, and clearly designed with guest comfort in mind. The attention to detail was impressive, creating a wonderful sense of luxury. The bathroom and the shower? Simply perfect! Excellent water pressure and temperature made for a refreshing start to each day. What truly set this hotel apart, however, was the staff. Every single member we encountered was incredibly attentive, friendly, and went above and beyond to ensure our stay was enjoyable. Their genuine warmth and professionalism made us feel so welcome and well-cared for. The York Milner Hotel is a gem, offering beautiful rooms, fantastic facilities, and, most importantly, outstanding service. We wouldn't hesitate to recommend it to anyone visiting York and we can't wait to return!

Having to go home

Room was beautiful, upgraded to a junior suite and it was so comfy. I had vanity sets, shower cap, gorgeous products to use. Good selection of tea and coffee and mini bar for cold waters and fresh milk I requested which was no problem. I also really liked the iPhone charger outlet which I didn’t notice at first so that was super handy. Staff lovely, areas stunning. Love the hotel and will come back just because it’s a nice hotel and I don’t normally do that. I stayed before as principal and it’s good to see it’s still well run.

My parents and brother booked direct with the hotel so I was a little surprised that there rooms over lookied the station which had a loud hum. Fair enough but they had no vanity bits and bobs so no quips or cotton wool or shower caps in their rooms! Now they did check in early so that could be why but I just felt for them. But they too loved the hotel.

Loved the proximity from station as I've a mobility problem.people were so nice friendly. Chloe in the peaches restaurant was lovely looked after us well. Staff work so hard never quite caught the girls name that was bringing all the breakfast through in realies felt so sorry for her I said to her you should get a small trolley on wheels or a pair of boots with wheels on bottom as she was back forward so much carrying breakfast trays. Please invest in a small trolley for this girl such a nice hard working girl. So enjoyed our stay will come back at some point Food is amazing portions are big best to be Hungary.one word all round amazing. Staff are a credit to your hotel lovely. Thanks for hospitality Hannah.

Everything was great Nothing to dislike.

The hotel is beautiful and the staff are lovely. The only issues we had were the parking is £20 a day which we didn't know about prior to our visit and the room I thought I had booked ( open plan Junior Suite with a view of the Minster) wasn't the room we got,our room was lovely with a view of the Minster but it was a bedroom and a small living space. The trip was booked for our wedding anniversary and I picked the Junior Suite as the images online were lovely and I expected to get that room . I did mention this at check out and was told I needed to contact them before our visit to ensure that was the room we got....it was our first visit so we didn't know that. On the whole ut was a lovely stay ,in a beautiful hotel, with a great buffet breakfast and a short walk to the centre of York.

I quite like this place as it's old with a fair bit of history. We stopped the night as went to see Harry Hill at the theatre. Our room was quite small but it had everything needed and had a fairly new bathroom suite fitted. It was all clean and tidy. Perfect for a one night stay and fairly central. Breakfast was good with a good choice of items which you helped yourself to. Pool and spa facilities were complimentary too and wewe'rere quite decent. We shall most certainly use this hotel again when stopping in York.

Nothing really other than dedicated parking for guests isn't free and is quite expensive. York is a bit of a nightmare for parking generally so is it fair to judge it down on that basis?

We have stayed here before, so we knew the hotel well. We paid an additional £10 to upgrade, for our one night stay, to a king room with a view over the front gardens to the city centre. The hotel is on a grand scale and we enjoyed our snack lunch in the impressive bar lounge and the breakfast next morning was to its usual high standard. Unfortunately, we had problems with our toilet which we reported to reception on our way out for the evening and we were advised that they would try and fix the problem whilst we were out and they would have a standby room ready for us if the problem could not be fixed. When we returned later, there was still the issue with the toilet so the staff helped us move to the standby room which turned out to be a junior suite on the second floor with an even better outlook from our room. We were very satisfied with how this problem was solved to our complete satisfaction. A big advantage is the available on site car parking where we were able to park as soon as we arrived in front of the hotel.

Nothing.