Comfortable beds, nice view, loved the dog park and grassy areas, the parking was convenient (why a separate charge?), the hiking trail behind the hotel. Nice bakery selection for breakfast, even though it is carb-loaded but also offered eggs, yogurt and an apple. Even had a pancake maker.

The furniture in the living room was damaged and dirty but we did not have a reservation and required a bottom floor which was too bad because everything else very good and clean.

Expected a bedroom and living room and one bathroom. What I got was two bedrooms and two bathrooms. This was great! We kept our clothes in one bedroom and that gave us more room in second bedroom. Kitchen was nice as well, with all needed to cook and eat. Breakfast provided was wonderful. So much food!

Clean the stairs and walkway leading up to the room. Many stains and cigarette butts on the walkway.

Very nice, quiet, well kept and grounds were well maintained. Inside, it is a seasoned property..however well maintained. They accept pets, pet area kept up well, nice additional community yard that is pet friendly!

Housekeeping could have been better. When brought to the attn of the front desk they immediately explained how it will be addressed going forward. It is an older property.. very comfortable. No waffles that morning sadly but otherwise, good breakfast options.

Room was awesome. Customer service great. Loved having 2 bathrooms. Great that the hot tub worked when it was snowing. Will tell others to stay at this hotel in other areas. I will be looking to use your brand in other locations.

Breakfast was awful. Hash browns were cold. No pancake bar. Muffins were not even defrosted. This was the only disappointing thing there. Ice machine in freezer did not work, but we were given ice from front desk. No log was available to buy for fireplace. we bought our own.

Great location for exploring the region, easy freeway access. Close in parking. Friendly and helpful staff. Full-size working kitchen close to supermarket for those nights we didn't want to go out. Plentiful and fresh included breakfast.

Missing fire extinguisher, outside our building. Heated breakfast items frequently allowed to cool. Q1

The room was very comfortable with the exception of the sofa. I The kitchen had most of items needed. Suggestion would be foil paper or plastic wrap. The bed was very comfortable and the room was spacious. We will be staying there again on May 1st.

The sofa was uncomfortabe as the top pillow of the sofabed didn't cover the bed frame and was very soft to sit on.

A different main bfst entree was provided each day in addition to usual offerings and all were very good. You also have a full kitchen in your suite. The lobby/front desk had wine and beer on draft for purchase for your evening enjoyment. There are grills and outdoor tables to enjoy the lovely pool and courtyard area, a basketball court to shoot hoops, and a hot tub. Indoors you have a workout facility and a business center. Your suite has a sofa which flips out to a full size bed. (We didn’t realize that) We were taking our college student to get settled and it was a home away from home!

Lighting in sitting area could have been better for reading.

This property is a jewel - it's across from a golf course and in front of a mountain, and has access to miles of trails so if you're traveling with dogs, this is the best. The rooms are large, have a full working kitchen, and full bathtubs. The pool is large and the pool/hottub area are clean and inviting. The central building/breakfast lounge is the same - clean and inviting. The breakfast is good. The best part about traveling through Flagstaff on business is knowing I will get to stay here. Oh, and the staff is above and beyond when it comes to accommodating weary travelers and our many extra requests and needs.

I really have no complaints.

Suite had everything we needed to utilize the kitchen and there was a fantastic dog park for our dogs to run and play each day. Well maintained and clean.

Parking was a bit tight for us with our big truck. A average vehicle would have no problems though. Daytime cleaning staff was very noisy while cleaning adjacent rooms making it hard to focus on work or relax for a nap.

A lot of space in the room.

Seems outdated. The love seat was not comfortable. I did not like being charged a “self parking” fee after I was charged for the room. Think it is a terrible fee. I would understand if it was a parking garage. Also I was not told at check in. I saw the fee the next day.