Last minute booking due to Hurricane Milton. I had a change to my booking and the Front Desk Manager stepped up BIG time and went above and beyond to assist me with issues I had in dealing with Booking.com.. Additionally, the front desk staff was warm and friendly. Great location to MIA and Port Miami. I will definitely use this property in the future. I must say that I've travelled alot, but the staff at this property really went above and beyond to assist me during the stress of a hurricane.

Had no issues with the property.

The breakfast

Mattress and pillows

The rooms were very clean. The check in process was smooth. The breakfast was included, and even at lunch, the buffet was free for the kids. They were ready to serve food at poolside too which was a plus. Overall it was a good staying experience.

At one point, a gecko jumped into the pool while we were in it, which scared the kids a little. This hotel is more tuned to people who want ot stay near the airport rather than downtown Miami, or Miami beach, so please keep that in mind when booking.

The rooms at the venue were spacy & comfortable with a good TV, free efficient WIFI. The bathroom in the room was clean and light. My room was serviced every day. The property is close to Local Bars, Walmart & fast food if you choose, although the bar and Restaurant at the hotel are both exceptional.

The only thing I would have liked was my own hotel laundry room, instead of having to get my clothes laundered by a third party.

We spent an unforgettable holiday in this hotel. All the staff were very attentive and friendly, reception, cleaning staff, restaurant and bar waiters. The hotel has a very tasty and varied breakfast. Near the hotel you will find everything you need, parking, grocery stores and restaurants. It is convenient to get from the hotel to anywhere in Miami by car. The area where the hotel is located is clean and safe. We got the feeling of not just relaxing in a hotel, but being welcomed by a family. The hotel management does an excellent job and the quality of your stay at this hotel exceeds expectations. We have also stayed in identical rated hotels in Miami but did not have the same personalized service as a customer. We highly recommend this hotel for both business trips and holidays with children.

I just love the hotel was absolutely beautiful, especially at Christmas time and the decoration interior was awesome and the hospitality of the staff was amazing

The hospitality of the staff and the maids there were just absolutely beautiful. I had some cosmetic surgery and they comforted me very well

Lots of sockets in the room, good Wi-Fi, nice breakfast, big comfy beds, lots of storage. Safe, coffee making facilities. Two rooms together request was fulfilled. Shuttle to Dolphin Mall. Nice exterior, pool. Nice bathroom amenities.

I can't think of anything actually. I was happy with the booking and didn't have problems.

We were on our honeymoon and the customer service we received from Conrad/Lynette was exceptional. They went above and beyond to make our stay one of a kind. They made us feel as though we were right at home amongst family. We're sure to return because of the wonderful staff you have at Inter-Continental Doral Miami.

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We had a horrible flight on the way from Pittsburgh, connecting in Charlotte, to Miami. (originally supposed to land in West Palm, but the flight was delayed, which made us miss our connecting flight). Anyways, we were exhausted (12 hours of travel) and were so happy to book a room at the last minute at your wonderful hotel. We were treated exceptionally well by everyone! The concierge was so welcoming, and the bartenders were personable and very professional. Your hotel is gorgeous and clean, and the beds are super comfortable. We had room service the next morning, (she was so friendly) and it was wonderful! Thank you! Thank you! Thank you! :)

I didn't like that we had to leave so soon! lol

I didn’t like that the guest can only get ice from the front desk.,.and that there are no microwaves in the rooms or on the premises. Lastly, the refrigerator/freezer were not cold.

The property is well maintained, the staff was amazingly nice, and attentive.