Simple check in . The 24 hours availability of coffee and tea station. Also the clean area and helpful staff.

The breakfast time during the week is till 9.30 a.m. however, when you already sit down and use your breakfast and it is already 9.30 a.m. and you want to pick up some drinks, then the lady in charge screams to you that the station is already closed and she closes the door roughly .This is very rude. Also the station was not refilled in time for empty items.

The breakfast was great the staff was friendly

One of the main reasons we stayed there was because you had free transportation to Miami airport. We were told you didn’t at and it sounded like you had not had transportation for a while. That was disappointing.

Location of the hotel was perfect for our needs. The breakfast offered is quite substantial and fresh. Staff are friendly and the hotel offers a guest laundry (coin operated machines) which is helpful when travelling (when the machines are working!). Plenty of eateries a short walk away for evening meals which was convenient as the hotel has no restaurant. Bed very comfortable with a choice of comfort level pillows. Rooms are well appointed and roomy. Hotel provides drop off and pick up shuttle to/from Miami International Airport free of charge.

Our room (417) had an air conditioner that was louder than a jet engine. Controls did not seem to talk to the large floor outlet and fan was on high the whole time - definitely not the quiet room we requested.

Overall room was clean and spacious

I did see a roach in the bathroom

Location. The area offered several shopping and dining options within walking distance or a short Uber drive. The area seemed very safe and a great option for the night before our cruise. The airport shuttle was prompt and the driver was very nice. Breakfast offered a variety of foods and we were pleased with it. All of the employees that we interacted with were very nice and helpful.

The hotel is older and dated but we were only there one night before our cruise so it wasn’t a bother.

Our room was exceptionally clean and comfortable, with all the amenities listed. The stay felt relatively luxurious for the price we paid and was good value for money. The lobby is very pleasant, with plenty of seating for both relaxing and working. Breakfast was of a high quality, especially compared to other similarly-priced hotel chains. Complimentary coffee and tea was available all day in the lobby.

The breakfast room is very small for the number of guests using it - we had to sit around the corner in the lobby, which was just slightly inconvenient. Breakfast closed promptly at 09:30!

We stayed here for 5 nights. Didn't get bored. They offer a complimentary shuttle service to the airport ebry hour. The room is spotless clean. Very nice location. Ample parking space, but they charge you 5$ per day for parking, which I think is fine given that parking elsewhere can be very expensive. Overall would definitely recommend this place.

Breakfast was ok. The quality of the food needs to improve. Less processed food and more fresh produce, especially on the hot counter, would be great.

Super convenient location with a great airport shuttle service. The fitness room was functional. Breakfasts were great. Early check in was super helpful. Staff was friendly. Room was comfortable.

Pool was freezing. Maintenance was happening during our stay so main hallway was difficult to traverse.

It's basic, but you'll find everything you need. The eggs and sausages were delicious. The desk at the room was great and the chair was really comfortable. Good location... I went walking to a CVS and to several restaurants nearby.

The elevator is rather slow and the "Close Door" button does not work.

Everything went smoothly with our transportation to the hotel. The pool was nice and decent sized. The property was clean and well taken care of. Staff was super friendly and helpful

Only complaint was we were told 15-20 minutes for a wait time to be picked up. from the airport. We ended up waiting over 30 minutes with 3 children outside as well as my elderly in laws.