Good size room, clean and comfortable. Breakfast was quite good with a reasonable variety of food. Staff were friendly, patient and accommodating. Ample parking.

The hotel feels like it is in need of a good maintenance sweep. One inner stairwell door would not open from the stairwell, lock catching. A chair in reception had a gaping rip in the seat. The reception area had large stains on the ceiling near the lights Our room door security latch was virtually hanging off The breakfast area was very crowded at times with an 'overflow' breakfast area, like an overflow car park. But that area was a meeting room, so it felt like eating your breakfast in a school canteen. In the room, the bathroom sink is opposite the bed in the open, outside of the shower room. This makes for a less than desirable experience for all in the room. Poor design in my view.

We had a great stay at this hotel! The room was clean and surprisingly spacious, offering much more room than the average hotel. It featured a separate living room with a sofa bed, which was perfect for accommodating a larger group. There was also a convenient area with a kitchen sink, a small fridge, and a coffee maker, making it even more functional for extended stays. The breakfast was a highlight – it offered a very varied selection of dishes, much more than what most chain hotels provide, and the menu changed daily. The fresh fruit salad available every day was a nice touch. There was also a small gym on-site, which was convenient for a quick workout. The hotel's location near the airport made it ideal for travelers, and getting to downtown was quick and easy. Additionally, the surrounding neighborhood had some lovely restaurants, offering plenty of dining options, just a walking distance from the hotel..

While the room was comfortable, replacing the wall-to-wall carpet with tiles or laminate flooring would be a more sanitary and modern choice.

Airport and convention center were my primary goals. The hotel was located ideally for this. A bonus was the mall was a 12 minute walk giving access to 200 shops which allowed for a last minute morning shop for a few items. The breakfast I thought was better than expected with warm and friendly staff keeping the coffee rolling, and the variety of choice was across the board to suit all diets. The small bar next to the galley area was manned all of the time with limited choice, but again the staff were always willing to help. A complimentary taxi took me to the airport for my 7am flight,with a wake up call all organized.by the desk staff. A shout out to the night man who made me coffee at 2 am and Skyla who also looked after my caffeine needs in the afternoon when most wanted a beer. I did not utilize any of the other facilities as time did not permit.

My room was a ground floor facing the aft section parking, which meant the blinds had to be kept shut most of the time for privacy. My air conditioning worked but the machine itself was quite intrusive with noise. But livable for me, may be not so for others. They should fix the leak at the fountain pump as your losing a lot of water ;-]

The room was a good size with plenty of space to relax in; it wasn’t just a bedroom. The bed was clean and super comfortable. The front desk staff I encountered were friendly and helpful and the complimentary breakfast was varied and plentiful. The hotel is literally a stone’s throw from a Longhorn and an Olive Garden - they’re across the parking lot - and parking is free. There is no airport shuttle but the hotel pay for Uber/Lyft for you, which is an excellent service.

The only negative point is that the hotel is tired and needs a refurb. It’s clearly an old property Hyatt has taken over and its age shows; the lift is soooooo slow that the stairs are a better option, even from the 4th floor where I was staying.

The location was very convenient and local to neighborhood stores/outlets. Breakfast had many fresh variety options. Very clean hotel and great staff! Will be booking the Hyatt Place for future travels!

Special notice for Security Deposit. I didn’t use the direct hotel site to book my stay and was confused when it was time to pay for the room at check in and noticed a different price than what I reserved online. It wasn’t completely unexpected or an astonishing amount, but I just wish I had noticed beforehand for better financial planning.

Loved the staff who were all super friendly, loved the location and definitely a great value for the price. The king size room was so big and comfy, it was like being in a small apartment. No complaints, overall stay was great. The only recommendation would be to add more benches in the front of the hotel

Breakfast was good. Location was convenient to get around to our destinations Most importantly we like the room layout and configuration which is consistent with another Hyatt we stayed in Minneapolis. Although worth noting the finish is starting to look a little worn but. Nothing serious. Just showing it its age a little. Otherwise great room.

What you couldn’t control. The weather. It rained for two straight days. But having that type of hotel room made it much more comfortable and pleasant having to stay inside more than usual.

The Room was quite nice and the swimming pool and swimming pool area were great. I arrived 1 hr before checking and was granted a no-cost early check in. That was very nice. There are plenty of luggage carts,

The parking lot in front of the hotel was full, but there were no signs directing guests to other parking on the side and behind the building. That parking, nevertheless, was barely enough, as it was full. If one parks at the back of the building, one has to walk around it and it is quite empty. It would be nice to be able to access the building directly from the back parking lot, as the area is quite lonely.

The Hotel was clean and nicely maintained. The room was spacious and with all the ameneties. I would like to mention that the staff was this Hotel's highlight; they were courteous and extremely helpful. I would recommend staying here!

There was no one to assist us when we entered the hotel. We had 10 bags and it was difficult to carry them all by ourselves till the hotel room.

The property was close to the airport so that was nice but they say they have airport pick up/drop off-they use uber/lyft….we had a younger kiddo and they do not accommodate. We had to use the Hilton shuttle and THANK GOODNESS they let us or I don’t know what we would have done. Also there’s not much to do around the hotel if you need to kill time in the city like we did.