The property was in a very good location close to many things including restaurants and the main attractions. Having whole foods close by was very convenient. It was clean and had a home to home feel. It was a very safe neighbourhood.

I would of liked a full length mirror and the luggage storage was limited which caused a problem considering I had a late flight and all the lockers were taken. (All 5 of them) I was provided an alternative which was inconvenient but was a short walk at another hotel. The staff was unaware of the arrangement but allowed me to leave my bags until I was ready to leave for my flight. I got lucky!

The building is centrally located near grocery stores, shops, cafes, and pharmacies. The apartment was ample in size and comfortable. The kitchen was well equipped and well suited for extended stays, like ours. We appreciated having a well functioning washer/dryer, which is essential for a longer stay. The Sonder app worked well in communicating requests to Sonder HQ, and they responded promptly and were accommodating.

The blind in the living room did not effectively block the hot afternoon sun from warming up the room, despite turning the heat off. Though requests were accommodated, communication between different Sonder HQ staff and also between them and local staff in the building could have been more efficient. In the end, though, all issues were successfully resolved.

The location is very convenient: it is well connected to public transportation and centrally located. The Loop and the Magnificent Mile can be reached quickly and easily on foot. There are also plenty of services in the vicinity, including restaurants, cafés, and supermarkets. The apartment was clean a very spacious.

The apartments are operated without a concierge. Despite this, check-in and check-out went smoothly and without any issues. However, it’s a bit inconvenient to deal with two access codes: one for the main entrance (which is too long to easily memorize) and another for the apartment itself. That said, the chat support worked perfectly and responded very quickly. Luggage storage on the day of check-out is a bit of a challenge. There aren’t many large lockers available, and accessing them requires additional codes, which can be somewhat stressful.

Amenities were great. Everything in working order. App was helpful, customer service responsive and quick. Close to Target, Trader Joe’s, Whole Foods, Starbucks, eateries and Mag Mile. Tons of light, airy space, very safe neighborhood, fully stocked kitchen, very clean!

Didn’t use it much, but I found the Roku TV hard to turn on. Maybe the battery on the remote was running low. Also, the supply closet on the 5th floor was not replenished with supplies (dishwashing tablet, Tide pods). i know I could have asked for them thru the app, but I didn’t end up doing so. Still it would be nice if the supplies were readily available

A small but comfortable apartment for two people. Good size bathroom with amenities. Plenty kitchen space and basic utensils plus a few tea bags and coffee sachets. Could have done with some cupboard space for clothing - there was only a hanging rail. Unfortunately the apartment faced the road and building across the road. We had to keep the blinds drawn for privacy and the overnight road noise was dreadful at times, especially at the weekend. We also experienced an annoying recurring internal sound, which woke us up at night. Customer service was via the Sonder app and it was actually really effective. Staff provided a white noise machine and ear plugs, and they sent someone to fix the heat pump which had been causing the internal noise. The location was very convenient with plenty restaurants nearby. There was an Amazon grocery store two blocks away and also a Whole Foods Market. Our favourite nearby restaurant for breakfast was called Tari, a Kazakh place, with lovely fresh food and delicious coffee.

Nice little room-apartment: all amenities included, clean, spacious. Finally some good storage space for clothing and luggage! Excellent location, ideal for tourism and entertainment. The area is full of bars and restaurants. Grocery stores all around.

It was obviously clean in the areas that are most used (floor, bathroom, kitchen), but surfaces were a bit dusty. When I collected a pile of clothes from the table, I could see the dust. There are just 2 spots to store big suitcases at the building entrance, that are first come first serve. A bit pricey considering there's no reception, personnel, or daily cleaning.

The apartment is perfectly located for exploring the city with its nice restaurants, museums and comedy bars. The check-in was easy, all information necessary provided; the house and surrounding area seemed safe. The apartment is as beautiful as on the pictures, great view, modern equipment, comfortable beds. It was nice to have two bathrooms with showers, one bed is in a separate bedroom, one is in a half-detached room in the living area, which was great for our stay. Kitchen is equipped with all appliances you'd need including very nice coffee. Huge fridge and washing machine/dryer available for anyone who plans a longer stay. Can only recommend staying here!

As it is located in the city center you can here some street noises, if you're sensitive to that.

Great location and size, fantastic to have a kitchen and laundry.

No dealbreakers, but a bunch of little things. Out unit needed a new coat of paint as there were scuffs all over the walls, the bed was a bit too small and the pillows too thick. Some top surfaces were quite dusty (and fully visible). It would’ve been nice to have a basket for the laundry. The air conditioning was a bit too obtuse to control and the system itself was super loud.

Staff, location, cleanliness were top notch. Someone was always cleaning or maintaining the property. They were super nice and helpful. That was a pleasant surprise. The location was great! Easy access to buses and trains. Felt like we were downtown but far enough from the chaos to be peaceful. We felt very safe. Loved the location! The apartment was very clean and well stocked. As a matter of fact, it felt almost new. Silverware and dishes seemed new. Nicely styled. Big windows.

The air conditioning was weird. Not enough in the bedroom, too much in the living room. My mum says it was “like a hurricane” on the living room couch. Bed was supposed to be a Queen but we barely fit on it. (We are not large people). It seems the shape of the mattress top is rounded, so the edges weren’t useable. I had to sleep on the couch then we had to add pillows next to the bed to extend it the other nights.

Beautiful, modern and spacious with great city views.