The hotel is fabulous and absolutely gorgeous! Loved the room decor, the size of the rooms. They had a fabulous coffee bar with great coffee and tea and fresh pastries. The restaurant and bar with its open garage doors to the patio and the street was a fabulous and fun atmosphere. Excellent food and bar! The amenities of the property are also great options, the sound bath, the in room massage. And the location is perfect - right in the middle of town near all the shops and restaurants. This is probably one of the most perfect hotels I’ve ever stayed in.

The staff is exceptionally friendly and courteous. They were very accommodating with letting us leave our luggage at the front desk while we toured the city, allowed us to keep our car in valet as long as we wanted on the day we left...AND offered a convenient little service with their valet/greeters of driving you anywhere you want in the city for just tips... no fee. WOW! Who does that? The rooftop bar was our destination for evening libations. The bartenders were friendly and funny! We closed the bar. This place is clean, charming and in an excellent location. I highly recommend!

Can't think of a negative thing to say.

The Restoration is one of the nicest hotels we have stayed in. The location of the hotel is perfect, within walking distance of all the downtown restaurants and shops and a short drive away from the River Arts district and the Biltmore Estate. The hotels are pricier in this area but, if you want to stay in downtown Asheville, The Restoration is worth the splurge. The front desk staff was welcoming and helpful. The hotel is lovely, immaculately clean and the rooms are very comfortable, but, it also has some added touches that really impressed us. There is an area in the lobby that provides not just filtered water but also sparking water.The wine and charcuterie provided at 5:00 in the lobby was very nice but even nicer was the fact that when one person in our party who does not drink alcohol went to the bar to purchase a soft drink, there was no charge. A breakfast basket is delivered to your room each morning with food that can be eaten in your room or packed for later when you are out and about. The rooms come with an actual coffee maker and high quality, locally sourced ground coffee so you can brew delicious coffee in your room. All these little things add up and very much enhanced our stay. Our overall impression was that the hotel truly prioritizes the guest experience.

Everything was excellent. We loved the little basket every morning of goodies. The free drinks in the fridge were nice. All the staff was helpful and friendly especially Ahmed at the door. The hotel is beautiful and the rooms are large and comfy. The food and drink options were perfect in the hotel. The view from the hotel roof bar was fun. We highly recommend this boutique hotel. It is close to everything and we liked that it only had 60 rooms. Had amenities like a large hotel but had the warmth and attention to detail for a small hotel. We would stay they again. It was worth the money.

The room is very modern with lots of great features like 2 large, lighted mirrors, a small drip coffee maker, a delivered breakfast basket with fruit, yogart and a warm pastry and a comfy bed. The room was very clean and had floor to ceiling windows and a large balcony with 2 chairs overlooking the park downtown area. I loved the flooring...no gross hotel carpets!! There is a comfy lounge chaise by the window and a long bench to put all your bags on. There's a small refrigerator with some free pop, juice and a few other snacks. The basement bar, The Draftsman, was very cool and fun. It had a pool table, pinball machines, skeeball and games on the table(large Jenga, Connect 4) with lots of comfortable seating.

Short list.... the check in was crazy and crowded. I was surprised I was unable to check my bill on the TV for check out. The biggest complaint is the walls are thin. We could hear our neighbors pretty clearly... so beware.

the hotel provides a basket breakfast, yogurt, fruit, croissant. We didnt receive our the first night but the second night it came as promised. The location couldn't be better lots of restaurants within a 10 minute walk. the rooms are well equipped and well thought out. they provide a free shuttle service to nearby areas. The hotel seems new, common areas are bright. welcoming, and well decorated. Staff is very responsive and arranged for a loaner microwave, very much appreciated.

we should have been informed of the wine happy hour at 5pm and also the basket breakfast, we were not told. There is no safe in the room which i found odd considering the caliber of the hotel. no free parking but this may be the standard in the area.

Loved the large, well appointed rooms. Beautiful view of downtown Asheville square. The location was great, many wonderful nearby restaurants and stores. We would definitely stay there again and recommended The Restoration in Asheville and Charleston to friends and family.

If the rooftop bar was open but understand due to the Hurricane a few areas of the hotel were temporarily closed.

The hotel is very new with welcoming staff and beautiful decorations. The room is spacious, clean and beautiful. I like the fact that there was a vanity table in addition to the bathroom mirror and a full-length floor mirror, which is great for us to get ready for a wedding. The staff was super welcoming and able to accommodate us for early check-in and late check-out. The location is great, which is walkable to multiple restaurants, boutique stores, bars, and galleries.

Nothing particular in my mind. I would definitely come back to the same hotel again if I visit Asheville.

Everything!!! This was worth a splurge for my wife’s birthday! I only wish we could have stayed longer. The complimentary things this hotel gives is outstanding. We were pleasantly shocked. This hotel Is going to ruin my future hotel experiences because I doubt any others will stand out as much.

The only thing, but I do understand about, I wish they had gluten/dairy free combo for the breakfast basket, they only had either or. Many people who can’t tolerate one can’t tolerate the other (not as a fad but actual medical issues). As I said though I understand, the fact they had the basket in the first place was amazing. Still 5 stars easy!

The Restoration is one of the best hotels I’ve ever stayed in. The location is amazing…right in the heart of downtown Asheville. The rooms are gorgeous, spacious and comfortable. The hotel itself is beautiful. It used to be a banking center; there’s a lot of exposed brick and dark wood which makes the space very exotic. There’s an awesome rooftop bar/restaurant, and an equally awesome bar/restaurant in the basement. And the staff!! Everyone was professional, courteous, helpful and personable. They obviously are highly focused on customer service. I had my small Maltese with me in her stroller, and she was welcomed everywhere. We loved this place!

Nothing. Everything was amazing!