The location is unbeatable and the room was nice. The fitness center at the hotel was truly incredible and I was very impressed by both the valet and front desk staff.

Paying nearly $300 dollars per night to not have high speed wifi included in 2025 is ridiculous and the amenities in the room were very limited. The soaps and shampoos in the bathroom were either surprisingly small or seemed low quality.

Overall, everything was great.

The staff doesn't seem to know when breakfast starts. We were told by the receptionist that it begins at 6:30. Then, another person from the lobby said it starts at 7. Apparently, it actually starts at 7:30 on Saturdays. This mix-up threw off our schedule a bit, but no hard feelings. Everyone was friendly and accommodating, so it’s a 9/10, not a 10/10.

This was a wonderful hotel, very clean, great location, great views, the room had a space for me to work which was great for my trip, bed and linens were clean and comfy.

There was nothing about my stay that could've been better. This is worth the money if you are coming for a short business trip. It is also very close to many restaurants.

The food at Stokes and the location was awesome 👍

The room was not worth 333.00 for 1 day . I could have got a 2 bed room apartment at a Ocean Front Resort in Myrtle Beach for less and I'm not talking about now in the off season.

Great location, nice room and loved the sprayer in shower . Also our room was serviced even on a two day stay. Some places don’t do that .

The valet service is great and a must have although expensive at $45 a day. The coffee shop was convenient but service was slow and coffee was not hot or tasty.

The ladies at the front desk were fantastic, very friendly and accommodating. I had a problem with a booking issue from another site and they took care of it. Also called me by name which was nice. Thank you !

Location to Spectrum Center

Off site parking was not clearly explained. Valet was really encouraged but was pricey. You pay for convenience. Otherwise liked the facility.

Valet parking, Stoke restaurant, M Club, The staff was very friendly and helpful. We will be back 🤗

Really friendly staff at checkin and checkout, happy to look after my bag during the day so I got to get a full extra day in Charlotte before my flight, bar staff were also great conversation in the evening

Would have been nice to have refill on coffee, water etc in the room without having to ask for them I guess

Everyone there was very friendly and very helpful. I will go back anytime. I love it

I liked everything