The room was clean and even smelled fresh and clean, staff was friendly and helpful, and the bed was very comfortable after the long drive. They were very understanding and accommodating as we had called to inform them we would be arriving later than expected. So, communication between staff is awesome. The breakfast was excellent and well appointed, making it easy for us to get on to my writers' conference. I loved the room and it was very quiet, despite being near an airport. We would definitely stay again.

We really didn't have anything not to like!

The quality of both the food and service was exceptional. The room provided a high level of comfort, and I appreciated the convenience of being able to use Cash App for payments. Additionally, the deposit was a reasonable $50 and fully refundable.

My Husband and I were looking forward to swimming, but the pool's condition appeared to be less than ideal. However, overall, we had a great experience.

This hotel was very clean and the staff were courteous. It's located near a Walmart which is nice just in case you need something and some great restaurants like Blue Orchid. If you are driving to Charlotte or renting a car, a QT gas station is almost finished which will be convenient.

The traffic light to access this location is not operating. It was very dicey to make a left turn on the main road. This location is outside of downtown Charlotte which on a good driving day is 15-20 minutes to downtown, but accidents and rush hour expect it to be a 45 minute drive to downtown.

Very clean and accessible. Good breakfast. Coffee always available. Room and bathroom spacious and clean. Desk area was great for working with plenty of light and power points. Parking was plentiful and convenient.

Nowhere to walk to for evening meal, always drove, but a minor point compared to convenience of highway and road network.

Everything! The breakfast was wonderful. Very helpful front desk. Clean and pristine rooms. Comfy beds. Room has big bottles of brand name hand wash, body soap, shampoo, conditioner, and lotion.

I loved everything about the property! Only issue I had is not receiving my $50 incidental fee within the 2-3 days after check out. It’s been 1 week and I still have not received my money back. Other than that small issue, my stay was wonderful!

The room was very clean and the bed slept very well. I would definitely stay again whenever I'm in the area

I didn't understand the booking process. I booked 2 rooms under booking.com and was thinking I was getting the rooms for $98 a piece but it was alot more. I paid $171.00 after my $50 was refunded

Great breakfast hot ,delicious and a good variety

Nothing I had and amazing experience except my credit card was hacked the evening of my stay. There were charges made that night and following day that I never made. I called Holiday Inn and they said nothing could be done because I used your app and it was probably your organization. I’m not sure that I’ll use Booking.com again.

The location was great. The staff was good. I wish the breakfast was better and just a little more attention to detail when cleaning

Needed to be a little more attention to detail when cleaning the rooms and lobby. Also the night staff should make sure the tea and coffee area stay full and clean

Very nice and clean , staff was awesome every shift and every housekeeper was also nice ! Very nice location and about 15-20mins from main attractions ! We had a great view of topgolf!

The receptionist was awesome, hotel very clean, and the breakfast menu had healthy options.

Nothing However, it would be great, if they were to add Turkey Sausage or Turkey Bacon to their Breakfast selection.....