The room was clean and even smelled fresh and clean, staff was friendly and helpful, and the bed was very comfortable after the long drive. They were very understanding and accommodating as we had called to inform them we would be arriving later than expected. So, communication between staff is awesome. The breakfast was excellent and well appointed, making it easy for us to get on to my writers' conference. I loved the room and it was very quiet, despite being near an airport. We would definitely stay again.

We really didn't have anything not to like!

This hotel was very clean and the staff were courteous. It's located near a Walmart which is nice just in case you need something and some great restaurants like Blue Orchid. If you are driving to Charlotte or renting a car, a QT gas station is almost finished which will be convenient.

The traffic light to access this location is not operating. It was very dicey to make a left turn on the main road. This location is outside of downtown Charlotte which on a good driving day is 15-20 minutes to downtown, but accidents and rush hour expect it to be a 45 minute drive to downtown.

Very clean and accessible. Good breakfast. Coffee always available. Room and bathroom spacious and clean. Desk area was great for working with plenty of light and power points. Parking was plentiful and convenient.

Nowhere to walk to for evening meal, always drove, but a minor point compared to convenience of highway and road network.

Everything! The breakfast was wonderful. Very helpful front desk. Clean and pristine rooms. Comfy beds. Room has big bottles of brand name hand wash, body soap, shampoo, conditioner, and lotion.

I loved everything about the property! Only issue I had is not receiving my $50 incidental fee within the 2-3 days after check out. It’s been 1 week and I still have not received my money back. Other than that small issue, my stay was wonderful!

The room was very clean and the bed slept very well. I would definitely stay again whenever I'm in the area

I didn't understand the booking process. I booked 2 rooms under booking.com and was thinking I was getting the rooms for $98 a piece but it was alot more. I paid $171.00 after my $50 was refunded

Great breakfast hot ,delicious and a good variety

Nothing I had and amazing experience except my credit card was hacked the evening of my stay. There were charges made that night and following day that I never made. I called Holiday Inn and they said nothing could be done because I used your app and it was probably your organization. I’m not sure that I’ll use Booking.com again.

The location was great. The staff was good. I wish the breakfast was better and just a little more attention to detail when cleaning

Needed to be a little more attention to detail when cleaning the rooms and lobby. Also the night staff should make sure the tea and coffee area stay full and clean

The receptionist was awesome, hotel very clean, and the breakfast menu had healthy options.

Nothing However, it would be great, if they were to add Turkey Sausage or Turkey Bacon to their Breakfast selection.....

room was clean and comfortable, elevators worked. ice machine was a huge bonus cause it actually worked

when i went for breakfast, everything was empty but i went at a bad time cause it seemed like everybody else went at the same time so it wasnt the hotels fault..just alot of people eating at the same time so the food went quickly

Breakfast was yummy! The hotel was clean, everyone was friendly.

The pool was not open. I would have rated exceptional over all if the pool had been opened. We had booked a different hotel for our trip on booking.com. When we arrived, the place was so bad and smelly we cancelled before we checked in. We rebooked on booking.com but that website did not have the notice that the pool was closed. Our son, who is stationed at Ft Bragg, drove over with his family so we could meet our new 3-month-old granddaughter and see our almost 4-year-old grandson. The plan was to swim and enjoy some laid back family time. we found something else to do but it was disappointing we couldn't use the pool.