Comfort Suites is an amazing hotel! I love it when I get to stay! Awesome staff, awesome amenities, amazing facilities and an A1 breakfast!

I've never filled this section out before, but unfortunately, there was no hot water to take a shower with in my room. I let the water run for about 5 minutes and it never heated up. My wife was disappointed.

Breakfast was amazing and everything you could possibly want.

The water temperature was cold all the time no matter what time of day or night it was. It was very unpleasant taking a shower.

It was very clean . Staff was very professional, which is the bare minimum you can be and exceeded that expectation by being friendly attentive and a resource….The in room hot tub felt amazing & the elevator moves efficiently.

My room had the hot tub inside. The type of curtains did not allow you to pull them all the way closed for privacy…. There were no blinds… so I just had to be mindful of that. Also, my room shower. The water was not warm when I went to take a shower before check out…. I did report all of these things to the person on duty so that they can make it better for the next person.

Loved that we got 7 adults and 1 child (5) in the same room. Loved how close the hotel was to Busch gardens, water country, historic Williamsburg and great places to eat.

Would have loved 2 bathrooms in our suite instead of 1. Even if it was a half bath in the bedroom portion of the suite. The pillows were tiny. Less than standard sized pillows, even for the king beds. The waffle maker in the breakfast area is ill placed and backs the line up. Everyone waits thinking it’s the line for food, but it’s only the line for the waffle maker. Also line is very long to wait.

Staff was very friendly. Tim at front desk gave us great maps and tips on touring. Housekeeping was very nice and gave us items when we asked. Room was very clean. Bed was 2 queens, but a bit hard. Linens were soft and clean. with no stains. Elevators worked promptly and efficient. The Jacuzzi was great after a long day of touring Colonial W. This hotel is close to all 3 sites, plus close to restaurants. The breakfast was good with several choices. Many guests were in hotel dining room. I would recommend this hotel to anyone touring Williamsburg, Jamestown, Yorktown, and college.

This is my second review! Our stay here was awesome! We stayed for 5nights! The hotel was clean ! The staff was nice! One staff member that stood out to us was a lady name ROCKY! She was the best! She is sweet as she can be! She is a hard worker! She checked on everyone on a consistent basis! Especially during breakfast time, asking are we ok? Is the food good and hot?! Everyday we seen her, she had a big smile on her face an was working! She was so nice to us! I would definitely recommend this hotel! Thank you Rocky for being so kind an sweet to my family and I.

Pool was cold!

Gentleman on reception was so pleasant and helpful. Breakfast was good and hotel decor is very appealing. Mexican Restaurant and BBQ place within walking distance. Great location for Busch Gardens, Water Country and Colonial Williamsburg.

I was staying with 2 teenage boys who are not related to each other and asked to use the pull-out bad - there was an unnecessary comment from a lady on reception 'so no-one wants to share?' - if they did, I wouldn't be asking for the bed. On our return the sofa bed was pulled out and made up with the base sheet - flat sheet and blanket were left on top for me to do myself. I appreciate it's only a small detail but it sat badly with me.

Loved the indoor jacuzzi. Arcade room had just enough to entertain my teenager. It was nice to have access to to their food pantry area, which helped for those late night snacks. would recommend this hotel and would definitely stay again if ever back in Va.

Minor downfalls.. pool had too much chlorine the first 2 days we were there and it was hard to sit indoors as it burned my eyes. The continental breakfast was descent, could have more breakfast meat options, we were there for 4 breakfasts and only ate 2 times.

First of all the beds were amazing, so comfortable and with soft sheets and great pillows. The place was quiet so my friend and I got great nights of sleep! The lighting in the room was good: you could have one person in the little offset room with a sofa and not disturb a person in bed. There was a roomy refrig. The fantastic breakfasts included scrambled eggs, sausage and bacon, waffles, fresh fruit, juice, pastries, and yogurt. The woman who ran the breakfasts was super friendly and upbeat! She made everything better! We tipped her! Front desk staff always helped! I'd stay again!!!

Nothing, really!

Good hot breakfast. Variety sausage biscuits sausage gravy waffles boiled eggs scrambled eggs coffee tea juice hot cocoa pastries milk yogurt cereal oatmeal etc . The attendant was great i know she was frustrated need someone to enforce the area to keep it in less messy and format maybe post something in the area … COVID and flu ia not what i want from nasty hands touching food and leaving messes around the food bar area

They need to have it so the parents monitor the breakfast for the young kids 10 and under it was messy they were touching stuff with hands … parents didn’t clean after their child or watch them and they were wild running in the hall ways etc . Same in pool jumping in diving very dangerous kid coming close to edge of pools jumping in almost hitting heads etc . Parents not paying attention lots of horse play unsupervised in the hot tub -and running around pool. Made us uneasy and we left out