The location of the hotel is excellent, making it very convenient for exploring the city. The breakfast is both delicious and beautifully presented, offering a great start to the day. The pool area is lovely, providing a relaxing spot to unwind. The staff were exceptionally kind and helpful, going above and beyond to assist us with an issue we had with a taxi from an external company. Their professionalism and dedication were much appreciated. The room was comfortable and well-appointed, though it would have been more convenient to have a power outlet near the bedside table. Overall, a great stay with just a minor suggestion for improvement. Highly recommended!

We loved our stay at the JW Marriott Residences!! We had a beautifully updated and well laid out king one bedroom apartment with a balcony. Immaculate, spacious and well furnished with utensils, fridge, washer dryer. Bottled water was left by housekeeping every day. We did not have a chance to use the gym or the pool but they both looked very nice. The staff at both the Residences and the Hotel are so helpful and friendly. Buffet breakfast at the Hotel was delicious - with many western and Asian options. High quality food including an amazing coffee bar. Also available was an a la carte breakfast at the restaurant in the Residences building. The two buildings are connected by retail space which included a convenience store, several casual restaurants and a bank. We loved the location. Just a few blocks away from the very busy main streets. It was a relaxing and peaceful place to return to. We would absolutely stay here again and highly recommend!!

We loved everything about the property.

We arrived at the hotel at 9.50am and they got a room ready for us already! Sang, the staff who checked us in was very friendly, polite and helpful. In fact, all the staff throughout our stay were very efficient, accommodative and helpful. Well done, Marriott Saigon! We got the room overlooking the city. Unobstructed view and the night view is fantastic. The Notre Dame Cathedral in front of us is lighted beautifully till late. Everything is within our reach: Mall, cafes, places to chillax...we love the hotel's vicinity. Very convenient.

The bathtub water tap is far from the tub itself. We couldn't fill it with water if not from the showerhead.

"Intercontinental" hotels usually exhibit some "old school" standard when it comes to room size and furnishings; here it was no different: a spacious room, with "cathedral view" [under renovation at the moment], a generous desk, a nice bathroom, as well as a comfortable king-size bed, ... just great. Breakfast started early and was outstanding. Staff was friendly in a natural way without being overbearing (perhaps with the exception of bellboys who really want to get their hands on your suitcases). A big surprise was a fantastic birthday cake, somehow connected to my check-in data, no doubt :) ... Overall this was a very enjoyable stay in a convenient location to explore the city in all directions.

Shampoo & shower gel were fixed to the wall, but not anywhere near the bathtub, which then requires some ingenuity by the guest. Incidentally some bath salts and perhaps also a few general bathroom condiments could be a nice low-cost addition to make a stay absolutely perfect.

We loved Intercontinental Saigon! The ambience, and the food in both the Italian and Chinese restaurants was exceptional! I always rate food, if I will keep it in my memory always, and that was definitely the case with Intercontinental Saigon! Yum Yum! 💗 Just one thing though, the reception staff man who checked us in could have been a lot more pleasant! Thank you!

It was all excellent - just the reception staff point I raised above. I am not being picky, but his bad attitude rated a mention.

We had an amazing stay. Coming from China, our union pay cards gave us a bit of issues paying for the deposit but the staff were so understanding and helpful. Breakfast was amazing and when it was too full they would make another plan to seat you at the library or the bar on the upper floors. All staff were extremely friendly and checked in on you at breakfast multiple times. We loved that the bathroom had a speaker so whatever was playing on the tv you could hear in the bathroom. The rooms were exactly as the pictures and very spacious and comfortable. The staff working at the entrance would always open your taxi doors and even help if money was confusing. We had an amazing time!

The Bluetooth speaker connection wasn’t as secure and our music kept cutting or stopping and playing.

We had access to the Executive floor for breakfast. It was very good. Food fresh and well-cycled, drinks choices were varied and interesting. No issues.

We were happy with our stay. It is a well-located hotel with good facilities. We benefited by paying extra for the Exec floor, but the rest of the hotel seemed fine. It is difficult to complain when you have had a more than pleasant stay.

Probably best location. Room was quiet and equipped with everything you can think of. You can even find Coffee press in the room. Room service is up to 5 stars standard. Fantastic work space(desk) in the room if that is important for you.

Check out was a little messy. They took usd as a guarantee deposit no questions asked, but then on the check out started to question every bill quality when I've tried to use those for payment. Pretty common thing in Asia, but still makes no sense to me. If you take it as a guarantee, means it's good enough for payment.

Everything was fine. But extremely good and helpful was concierge service downstairs, especially one man (sorry, forgot his name).

A bit of noise from the street. Also, there are two hotels with the same name and sometimes I missed the right entrance. After that was not easy to find the right one as navigation signage should be better

The location and comfort as well as its overall cleanliness. The SPA

The outdated shower and bathtub’s equipments. The “antic” coffee maker. The quite expensive, overcrowded breakfast buffet… Starbucks round the corner… We were bit disappointed not being able to enjoy the concerts at the Hard Rock Cafe (no more there) downstairs as we were doing before.