From the first impression at check in (shout out to our Aussie reception staff member Holly 😀) we had a fantastic experience at the ski lodge. The room was serviced every day, it was clean and a good supply of towels etc every day. The room was large, shower hot and the views from our front balcony to see every day were beyond description! Amazing! Good free parking available and really quiet which was so good after a long day sightseeing. We spent 4 nights here but could have settled in for 2 weeks easily! Laundry onsite to use very cheap and machines worked well. We needed s9me assistance with printing some travel documents, Holly happily assisted and the other lady on shift with her always friendly and happy to chat. We felt very welcome!

Nothing!

Location was fantastic, trip to lake Louise pick up point just a short walk away. Bus stop to Banff is opposite, and the walk into Canmore itself is a beautiful 15/20 min stroll if you choose the more scenic route which is well worth doing. The property itself was a great base. There were 6 of us, one couple in the bedroom, my son on the sofa bed which was a bit of a faff to get out with the huge round table in the way but we managed. The loft beds were comfortable and it really had a cabin feel to it. Don’t expect much but it’s comfortable and clean and the employees couldn’t do enough. I would certainly return.

The large round table made getting the sofa bed out difficult. It would be much better using a foldable table or one that is much smaller.

Great location -- right downtown, easy access to the mountains, highways, grocery, restaurants, etc. Everything within a couple kms. Didn't end up using the hot tub or sauna, because the hot water and pressure in the shower was EPIC, so I could just enjoy that privately. View from my apartment looked out over the main road through Canmore, affording a mix of peoplewatching and mountain watching opportunities. Tons of parking spots, often right in front of my unit. Would 100% stay there again.

Room card stopped working twice, requiring me to get a replacement, twice. Staff were courteous and efficient however, so no great loss there. Also didn't like that I had to eventually go home, as I could easily have stayed another week to enjoy the mountains. :D

The place was clean and the kitchenette had everything we needed. Ear plugs allowed me to sleep through the infrequent trains which pass through town.

We asked for the couch to be made up as a bed. Unfortunately housekeeping only provided a blanket rather than a comforter which would have been more comfortable.

Great hotel, short walk from the downtown area with restaurants, coffee shops, stores, etc. Quiet with comfortable beds (all you need after the whole day skiing!). Staff at the front desk lovely and helpful. Would come back for sure!

Guests staying next to us parked right in front of their room instead of using a designated parking spot which made it tricky to back out of our spot in the morning, especially with snow everywhere. Someone should maybe verify this and ensure everyone is parked properly and not obstructing other vehicles.

Location on the edge of town. Bus to Banff stopped outside. Patio doors were nice to have. Separate bedroom from lounge kichen was nice for a change. And we enjoyed the jacuzzi. well equipped kitchenette. We loved watching the gofers outside on the grass - so cute Bed and bedding and pillows were wonderfully comfortable.

Some Traffic and train noise when windows open but not a big issue. A few things didn’t work- toaster, microwave snd we had a problem with shower

Staff was awesome, the front desk lady was really great and helpful! The place was decent and perfect for a quick stay. The view is beautiful.

Just bring hand soap if you need it, they only provide you with shower gel which takes forever to wash off hands. The table was a little sticky so if you have something to clean with, it helps. We also never got housekeeping but it's probably because we were in the room on and off until about 11am every day. I think they only provide the service in the early morning. But we were able to get what we needed from the front desk at night anyway.

The location is spot on. This is one of my favorite places. The housekeeping staff are the most beautifully kind people, ever. The front desk staff are also very friendly. There is no other place in Canmore where you will get this kind of value for your money. Every other place in Canmore is exceedingly over priced to the point of gauging. Free parking, kitchen facilities, great location...it's definitely not hidden but it sure is a gem!

A few items are beginning to age. The balconies could use some paint and the bbqs (by the playground) need to be cleaned (nobody seems to know how to clean up after themselves, unfortunately). I hope this property never does a huge renovation then turn around and jack up the rates. It's perfect the way it is...just needs a bit of age appropriate touch-ups.

We have stayed here in the past. We really like having a kitchen in the room to warm up meals we bring along. I have a number of food alleries. It is very affordable as well. Many of the accomodations have gone up in price over the years, we appreciate the affordable of the hotel. It is close to everything and has great views from the property.

The refrigerator did not fully close due to the seal around the refrigerator door. This is very minor, but we let the management know.

The location was great. The staff was very helpful. The beds were comfortable and it had a great hot tub. No carpet. I loved that.

The room was surprisingly small for the price. We have stayed in hotel rooms that were bigger. There is a lot of new resort construction going on around the property. I hope it can compete in the future. We weren’t there for the room. But for the Amazing area.