Trying to use the valet parking was complicated. Traffic gets backed up behind you which resulted in them honking at me and cursing. Once inside checking in was easy, the room seemed perfect and clean plus the bed was comfortable. Breakfast was delicious and Dion or Theon (my boyfriend and I heard him say his name differently which I wish I would've clarified) was simply THE BEST! He is seriously why I would stay here again, he treated everyone like family, was so helpful, talked with everyone and not only made everyone smile but I believe he made everyone's day better. My only complaint is if you are using the sofa bed, be aware it is not pre made nor are the linens in the room. So at midnight after returning from our event I had to go back to the lobby to get the linens and make the bed which was frustrating.

Sofa bed should be made or linens should be in the room.

Very clean and friendly professional staff.

I’m not gonna say I disliked it but it could have been better. I didn’t know and no one informed me about how I would be paying for valet parking. So instead of it coming out with my room charge it was a separate thing i had to put my card on to pay for valet and get my car. If guest are told they could have it ready before they come down to checkout. And it would be less people crowding the lobby. Also there was only one person getting car at check out they need at least two. But the guy still got our car in less than 20 mins with a line.

Our view was phenomenal, with full windows on both sides of the room. We were on the 10th floor and on a corner! We heard car honking every now and then but no noise from other hotel guests around us. The staff was friendly whenever we needed something.

The breakfast was lackluster, but it was free, so what can you expect? The worst part about it was that they had no gluten-free options for bread or anything for my daughter to eat. I do hope in the future that if there are two queen beds and the room is booked for three people that there would at least be three sets of wash cloths, face rags, etc., next time. Our refrigerator did not have a freezer section. Wanted to refreeze our ice packs, so that was a low blow for our food cooler of snacks on the way home.

The room was neat clean and almost all the basic amenities, Restaurants and supermarket near by. Luggage storage was helpful, complimentary coffee and snack available 24 hours. Big lobby is available. Break fast was reasonable but kind of repetitive every dat, staffs were helpful. 3 No of elevator so less wait time.

It's really get very crowded during breakfast as area serving the breakfast is small, so you have to fall in que if you come after 8 am. Another disadvantage is nearest metro station around 10 minutes walk .. although bus stop is very near by.

I liked that the check-in process was quick and efficient. Free coffee and tea are offered at the lobby.

The breakfast buffet area was too small to accommodate the big crowds on that day. When I called a few times asking for an early check-in, I was told by different agents that it was not feasible. Depending on who I spoke with, the reasons varied from "we don't offer early check-in" to "try the day of the checking-in" to "the hotel is fully occupied to accommodate." However, upon arrival, it was awesome, and I received early check-in as an IHG member, which made me very happy.

The location is great, I walked to the main sights. I stayed in the Standard room, which is very nice and comfortable. A Keurig coffee machine, microwave, and fridge are convenient in the room. The bed is very comfortable and the TV is conveniently large. The bathroom is nice as well, and for travels, handwash, lotion, shampoo, conditioner, and body wash are very welcome. My room faced the K ST, which gets some traffic even through the night. Near the hotel, there are various restaurants and shops. A 7-Eleven or Safeway is less than 5 minutes by foot. The staff is friendly and helpful, WiFi works without any issues.

Light sleepers may have issues with rooms facing K ST. Complimentary breakfast is welcome, but there is place for improvement. Also, the coffee could use some more coffee beans. But this may be a US thing, speaking as a central European.

The front desk agent was exceptional! She was extremely helpful, courteous, and professional 👏. She went above and beyond her profession. Give her a raise. Breakfast was par excellent!👌 a plethora of foods, fruits, hot breakfast, even cold cereals to choose from. An assortment of muffins, danishes, fruit juices, yogurts, you name it, it was there for you to eat! Very clean hotel, and I love the fragrance of the lobby! Thank you Holiday Inn Express Washington DC!

The hotel was nice. Great location . Breakfast was really good. Staff was really helpful

They have you do valet parking and the sign has $55 per night. What they don’t tell you is that there is a service fee and 18% tax . Also the site has $49 per night . So where I thought I was paying $98 when I booked to $110 when I got there , my final total for parking was $132.32. So I didn’t like the sneaky, hidden fees.

The room was nice and it accommodated as stated for 5. The room was comfortable and it came with a fridge , microwave and coffee maker. The staff at the front desk was nice and the lobby had a lot of seating with coffee and tea available. The hotel also had free breakfast which was pretty descent offering a lot of different options.

I noticed one elevator was working the day of checkout but it didn’t damper the mood and my room didn’t have an iron which I made known but advised one could be delivered to the room. The stay was overall great:)

This was a fantastic stay for the facilities, location and price! We were actually kind of shocked at how much it hit all the points for our family. Room had mini fridge and microwave which helped a ton. We used the laundry and work out room with no problems. We left a ton of stuff in our room as we toured the area and came back to a clean room with all our things where we left them. Valet was also great.

There was no pool, but honestly who has time for that while in DC!