This hotel was perfect for our needs, great breakfast, kids liked the pool & the breakfast was good. Overall the room had everything we needed for a great stay. We all slept good. All staff we encountered were very polite & made sure we were doing good.

The outlet in our room had an extended plug & it wasn't the safest as it jiggled & even the plug ins didn't stay in the best if hit only a little. The rooms could be better updated, like a new coat of paint, etc

My family appreciated the close proximity to Custer State Park. Although we only stayed one night, our next trip we anticipate staying several days and using Custer as a base for additional outings.

The room never got below 69 degrees which made sleeping comfortably more of a challenge. Even turning the fan on the a/c unit to run full time more for noise than for temperature control, it stayed at 71 degrees.

The breakfast choices were wonderful- thank you! I also thought the staff was so personable and helpful and honest.

The only issue was being on second floor with stairs for one of our rooms. We had one in our group that has knee issues, so I should have mentioned that when we booked maybe.

Great location in Custer not too distant from Mount Rushmore, Custer State Park, crazy horse and Wind Cave NP. Rooms were clean and breakfast was especially good. All of the staff were friendly and the staff for breakfast were really nice and attentive to the guests and having plenty of food available.

It felt like the room was a little cramped for a single King room. Everything was clean but would have been better slightly more space with comfortable seating other than on the bed.

Very well located motel near downton Custer with clean and spacious rooms. Our beds were comfortable and we could park right in front of our room. Breakfast was very good with free coffee available at all times. Staff was very friendly and helped immediately to fix the settings on the heating as it got a bit too cold the first night. Very great value for money for this place.

Heating didn't work properly the first night, but probably because we didn't turn on the settings correctly.

Front desk staff upon check in was upbeat and positive. I had questions about local events, available food options, and she was able to give good advice! Later, we received a text offering assistance as needed!! It felt like we were valued customers and not just another name on a page. VERY REFRESHING!!

We loved the temperature and wanted our windows open to enjoy. There were no screens allowing bugs inside.

We were very satisfied with our 4 night stay at this Best Western. The bed was comfy and the room was very clean. It was a quiet location but close enough to the main downtown area. Breakfast was different every day and pretty good.

The room had a kind of stale smell. Not a fan of the motel room door opening to the outside but it was OK. No elevator but lots of main floor rooms.

Location. love the area been going 2 to 4 time a year to the hills Staff professional Clean and Comfortable rooms Didn't realize it was pet friendly, but the dog spent time with grandkids so all good

They need breakfast help the kid was overwhelmed

Breakfast was fine for my husband, I only eat plain oatmeal due to stomach issues and there was none available, therefore I never ate breakfast, I supplied my own. Coffee was unpalatable even when diluted with hot water so that was never consumed at breakfast either. Breakfast staff were very friendly.

No plain oatmeal, only flavoured packs. Coffee was too strong.

Convenient location to all attractions. Excellent breakfast. Nice staff

We were in a room by the office so a lot of traffic walking by and we couldn’t open the drapes to let the light in b/c everyone looked in the room.