The room was a good size and the bed was very comfortable. Plenty of parking and a good location. Best of all, the staff were extremely friendly and helpful. Service was top-notch.

We were on the top floor at the end of a corridor. Lots of stairs and no lift. Breakfast was not up to the standard of a hotel of this class. Although there was plenty of choice, the emphasis was on quantity, rather than quality. For instance, the full fry contained plenty of ingredients but the bacon was so salty that it was inedible and sausages were charred.

Superb room with an excellent bathroom with a walk in shower as requested. Great toiletries and space in the bathroom for our own toiletries etc. Very comfortable bed. Good selection of teas coffees + a ‘mini bar’ with other snacks. Powerful hairdryer. More power points than we’ve ever seen in a hotel room plus at least 4 usb points. Everywhere extremely clean. We didn’t have breakfast as I no longer eat before midday but we had an evening meal here with our son who lives nearby. Very impressed with the food and the service. Every staff member we encountered was friendly and welcoming. When we’d found we needed an extra night to spend a bit more time with 2 of our grandchildren we’d booked somewhere cheaper for our 5th night. But after seeing the room we checked to see if this was still free and added another night here, then cancelled the other. In our future visits to Aberdeen, the Palm Court Hotel will be our first choice. Even the location was perfect for us - only a 6 minute walk from our son’s (timed by him)

A very minor point but a little more space to store our clothes would have been useful.

Our room was spotlessly clean. There was hot chocolate and caramel wafers and mugs . Food was very tasty and very large portions. Lots of different cooked breakfasts to try- we had buttery with haggis, poached eggs and hollandaise sauce, stack of pancakes with bacon and maple syrup, kedgeree and wrap with rice and vegetables, all delicious. Bus stop into Aberdeen very close to the hotel meant we could leave the car at the hotel. Bed was very comfortable and we slept well. All the staff we met were very friendly and approachable.

Nothing to complain about.

I liked how helpful and friendly the staff were. Even though the receptionist was engaged on a call when we arrived, her colleague quickly came over to help us start our check in. The receptionist explained when breakfast would be available, their dinner dining options, WiFi, room facilities and answered our questions. When we were leaving, Emma, the receptionist, offered to assist us our car with our luggage. That was very kind. The restaurant catered to our nutritional requests. The room was of a high standard. Located on the top floor/loft floor of the hotel. The big roof window was easy to open/close and offered a nice breeze during our warm summer weather. We could tell that thought had been put into the decor and arrangement of the room, with each bed having several pillows to choose from, modern wall coverings, plush carpet and a well stocked mini bar. I particularly liked that the shower was (a) simple to use with one dial for temperature and another for pressure and (b) the shower head was on one wall and the controls on the opposite wall, allowing us to set pressure and temperature and avoid being soaked/frozen/scalded when doing so. This was well thought out and considerate for guests. The restaurant team were organised and well coordinated, and food well presented and tasty. There was a wedding on when we attended but there was no noise or disturbance for our stay or sleep. There was ample car parking. We were delighted when we arrived to see lots of guests on their sun terrace enjoying themselves. We knew we had chosen a good hotel.

Nothing. Would return here when visiting Aberdeen.

Located in a quiet suburb of Aberdeen, but close enough to the ring road to get around Aberdeen and beyond, rooms are lovely, modern, clean and fresh, staff are very friendly and helpful from the moment you walk in !! There is a lovely bar area and a lovely separate restaurant area, food is available all day, there are also other function rooms available for weddings, etc, a good amount of free parking too.

Nothing

All staff were pleasant and professional. My room, cleaned by "Paddy", was immaculate. My evening meal of Seafood Linguine was delicious, and my breakfast very good. The room was exactly what I needed, quiet and clean. I will be staying again.

I had no negatives from my stay. My only observation, and it is minor, is the number of pillows on my bed. I had a small Army of them. I really didn't need them all. But that's hardly a problems.

Absolutely lovely hotel! We stayed over Christmas, and it was fabulous! There was a lot of noise in the bar which is to be expected so we did expect some noise until the early hours, but we were pleasantly surprised at how sound proofed our room was!! We didn’t hear a thing and slept like a baby all night long. The room had everything we needed and more. We will recommend to our family and friends.

There wasn’t anything we didn’t like! If we had to be really picky the curtains were a little tough to open and close but that is really the only negative thing we have to say!

The facilities were excellent. The food was good. More importantly the staff from the receptionist , bar staff and breakfast waitress all seemed really happy and engaged in working in this hotel, a rare experience having stayed in many hotels over the years. The management team clearly are doing something right. We'll done. Beverley is a very busy lady she seemed to make sure that everyone was happy and they were looked after

One minor point. I appreciate that there had been snow in the area. But perhaps an effort to clear a path to the hotel entrance would be a benefit not only for safety but it would reduce the wet feet bring snow and slush in.

The welcome of the friendly staff. I had stayed before and I was welcomed so warmly All staff both Reception and Waiting were so professional and friendly.

Small point - I only housed my eye drops in fridge! It would have been nice to have bottled water in fridge. Also, nice to have a complimentary chocolate biscuit with a cup of tea or coffee but first thing in the morning either plain biscuit or shortbread would be better. Think chocolate biscuit not necessary.

Popped up as first for value and quality with Booking.com. The reviews were amazingly good and we discovered why. Every aspect of our stay was superb. Usually you can find something less than exceptional. In this case we failed! Absolutely superb staff, food , room, location, peace and quiet, value, parking, atmosphere etc etc. Many thanks for a memorable stay.

Absolutely nothing.