The apartment had an awesome view of the beach. It was large and well-equipped with everything you could need. The staff in reception were friendly and welcoming. We stayed in a deluxe two-bedroom apartment on the 21st floor. The second bedroom in the apartment was very small, lacked bedside tables, and the carpet was unvacuumed under and around the single beds. We appreciated the air conditioning in the lounge room and the bedrooms. Parking for one car was secure. There are vending machines for snacks and drinks in the underground car park. The apartments are in a great location - walking distance to restaurants and the beach.

Spacious and comfortable. Great layout for a family of 5.

The view as advertised wasn’t exactly like it. We were on the 9th floor which was blocked by buildings and had a small opening for “views” of the beach. More attention to detail for cleanliness. Very dusty around tv areas and rugs didn’t looked like it was vacuumed in a long time. Bathroom was missing a shower screen which wet the floor every time when you showered. No spare bin bags left and one toilet paper spare. Could have done with more teas and cleaning products.

Our stay at Biarritz Apartments exceeded expectations in every way. The property was exceptionally clean, spacious, and well-appointed. The floor featuring the spa, pool, sauna, pool table, and gym was immaculate, providing a welcoming atmosphere that significantly enhanced our experience. Both the pool and spa maintained perfect temperatures, making it difficult to leave. The apartment's location was ideal, just a short walk from the tram stop and convenience store. The staff were consistently helpful, friendly, and accommodating. In particular, the management went above and beyond by making special arrangements for our parking, as our ute did not fit in the designated space. On the morning of our departure, we offered to pay for additional parking as we planned to explore the area further. However, the staff graciously allowed us to leave the vehicle on-site for the remainder of the day, free of charge. Overall, the exceptional service and thoughtful touches made our stay at Biarritz Apartments truly memorable.

We loved absolutely everything about it!

Location was very convenient to shops. Apartment was very laid out and bedding was very comfortable. The spa was actually hot unlike some places and had great bubble capacity. Loved the indoor pool option as it was a very windy weekend. Apartment was very clean and the cleaning staff friendly. Excellent range of cutlery and kitchenware. Management were very helpful and friendly. Secure basement parking with trolleys to make getting your bags to your room in one load was a good surprise.

There was shampoo but no hair conditioner or body wash, and only one tiny bar of hand soap. Need instructions for operating the oven. It was a little confusing.

We were on Level 17, Apartment 72 which had such a beautiful beach view. The apartment was spacious with a well equipped laundry, an aircon in each room and lounge as well as comfortable lounge chairs. Reception and afterhours staff were very friendly and helpful. Location was so perfect being close to tram, casino, eateries and a skip to the beach. Would book here again.

Just little niggles ... There was no coffee, only a few tea bags and sugar satchets, and only 1 mini milk carton. I know it's only a starter kit but thought I'd mention it.

The lady who was working the front desk when we arrived was very helpful and welcoming. We arrived early and as our apartment was ready we were provided with an early check in. The apartment was spacious and clean. It had a great view of the ocean and was a 10 min walk to Broadbeach. There were coffee shops and bowls club 5 min walk away. It was also 5 min walk to the tram stop.

The bathroom in the main bedroom did not have a door. OK if you are on your own but not too private if using the toilet. It is also in view of the building across the street if you don't close the curtains. Early on Sat morning the lights in the bedrooms and bathrooms went out and though the issue was looked into quickly by the hotel they could not get an electrician until Monday. Whilst we had a lamp in the bedrooms, the bathrooms (particularly the main bathroom) were very dark during the night.

We were happy with the location and the apartment was very spacious. Unfortunately we did not get to use all of the facilities but they looked great. A short stroll to the Tram station was very convenient for us.

Was not sure when the dishwasher had last been cleaned. Had an odour. The second bedroom had an old bobby pin in the tracks of the sliding mirrored door on the closet which had rusted in . Probably needed a good thorough clean Had games containing small pieces which were in easy reach of our 1 year old granddaughter, but the idea of having games, books etc was really good for older children.

Location and spacious for big family

The property was beautiful! The only thing was it was not cleaned properly. Kitchen cupboards door was filthy, fridge and kitchen bench has still food crumbs. There were beer cans behind the tv unit and socks underneath bed. Toilets were not cleaned properly too. But we would still go back. The management just needs to hire good cleaners with very good attention to detail. I still love the place.

Great location. Very nice accommodation, we had a 2 brm 2 bathroom unit that was equipped with everything we needed. The main living room was large and the kitchen was well equipped with all kitchen utensils. We even had beach chairs, boggie boards for the grandkids to use, tennis rackets, balls, card games, colouring books and more. Will definitely be back.

We could not get the main TV to work. There was no instructions either to get it going.

Loved that they had 2 pools & the inside pool was lovely n cool.Sauna was great,Spa lovely & warm.Views were amazing.Was fantasic for our family getaway.We were a family of 6 .PArking for 1 vehicle was great as there is limited off street parking.Stroll to beach and eateries.

Take your own beach towels as I believe you will want to swim at beach/pool & only have bath towels.