We moved from a 3bed to a 2bed and the 2bed (as we stayed on for another week) was perfect! The owner had done a great job renovating the room throughout. Very clean and tidy. All kitchen needs taken car of. Heat pumps in every room too! Unit 279

Just the 2 seater couch was uncomfortable (can feel the bars through the cushion). If just that item was replaced, we couldn't fault the room.

Perfect location, with views of the beach and close to shops and cafes. Our apartment was very quiet and spacious. It had everything we needed for our stay. Great staff who went above and beyond to ensure our comfort, fast free wifi.

Not enough bedding, we needed a quilt in winter not a flimsy polyester blanket. The bathroom and kitchen were dated and need a refurb. Limited foxtel channels and no free to air TV.

Spacious apartments with multiple bathrooms and a laundry. Perfect for our 2 year old. Good location as I had a conference next door, and was convienent to everything we needed.

Older facilities, but everything worked OK except the balcony door that broke (was fixed within 24 hr) and the dining room chair that broke. Wasn't 100% clean, bathrooms needed a good scrub

The location is great! Walking distance to food, entertainment, the beach, and public transport. The children loved that the pool was open until 9 pm. We were so appreciative that we were able to leave our luggage there after checking out, due to our flights departing later that day - this was a great help.

We have a very spacious room with 2 balconies both with great views. The location was just over the road from the beach and super close to bars restaurants and shops. a fantastic location.

There was nothing I did not like during our stay.

I liked the self-contained comfort, the size of the apartment, the floor plan, the facilities. The accommodation was a highlight of my trip.

Unforeseen weather conditions. However this was not a fault of the hotel.

The staff were so helpful, Riccardo was at reseception when we checked in and his customer service was outstanding. He made our stay as the room was not totally upto expectation.

The double bed in the second bedroom the matress is expired the springs sunk into the middle. Not comfortable.

The 2 Bedroom Apartment we stayed in was Excellent...the Decor and position was great ... would definitely stay here again ...Ocean view is amazing...

Would like to see more usable items like Dish wash tablets , Toilet Paper Rolls.. Should have been at least 6 of each for 6day stay ...3 people...only half of this was supplied...so small things to make things better...

Great facilities, exceptional view and the rooms were spacious and kitchen very well equipped.

The check-in process was very disappointing. We were emailed an early check in request confirmation for 1pm and still were waiting for the room to be cleaned and available for check in at 3:30pm with a new born in the car in the rain without any prior communication, SMS or otherwise. I understand there are unforeseen circumstances like reduced staff availability but this day and age a simple text can suffice and we would have prolonged our travel time. Very, very inconvenient. We also messaged the duty manager on and again no reply, Poorest communication and customer service experience in memory.

The staff were very helpful, bright and welcoming. The location was perfect and the facilities were well kept clean tidy and easy to use. The gardens were amazing and just made it a peaceful place to stay and relax.