1,334 reviews
From
$77Woolcock Street, Townsville, 4812, Australia
1,334 reviews
1/82
Restaurant
Outdoor swimming pool
Kids' pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Welcome to the Mercure Townsville, your go-to getaway in sunny Queensland! Nestled just 1.3mi from the bustling city center, this 4-star hotel is the perfect blend of relaxation and adventure. Kick back with a morning breakfast that’s included in your stay, and as the day progresses, take a dip in the gorgeous outdoor swimming pool or let the kids loose in the delightful kids' pool. With prices starting at just $77, treating yourself to a slice of paradise has never been easier!
Explore the incredible amenities waiting for you, from a delightful on-site restaurant to a business center for those who can’t escape work completely. Want some fun in the sun? Hit the tennis court or lounge by the pool with a refreshing drink from the bar while the soothing lake view puts all your worries to rest. With free Wi-Fi, private parking, and wheelchair accessibility, Mercure Townsville ensures a comfortable stay for every guest. Lovingly reviewed by over 1,200 travelers, this gem is ready to whisk you away to vacation bliss!
The beautiful surroundings are perfect for evening unwinding on the terrace or a picnic in the garden. Feel free to bring the kiddos along—they’ll love the specially crafted kids' meals while you enjoy the delightful apartment-like kitchenette. Whether you're in for business or pleasure, the friendly 24-hour front desk team is always available to set you up for the perfect adventure. So, pack your bags, and let Mercure Townsville be your next launching pad for exploration and endless fun in Australia!
Prepare to indulge in delightful dining at Celsius Restaurant, located right within the Mercure Townsville. This family-friendly eatery fuses modern decor with a warm atmosphere, making it the perfect spot for breakfast, lunch, or dinner. Treat your taste buds to a symphony of flavors, with specially crafted kids' meals ensuring even the littlest eaters are catered to. Imagine enjoying a leisurely meal while basking in the relaxed ambiance, as you plan your next adventure in Townsville!
After exploring the vibrant local attractions, there’s no better way to unwind than by soaking up some sun at the sparkling outdoor pools. If you have little swimmers in tow, they’ll adore splashing about in the kids' pool, complete with its shallow end for the utmost safety and fun. For those looking to soak in a bit more serenity, the main saltwater pool offers a refreshing escape where you can float your worries away and perhaps even enjoy a cocktail from the bar. Whether you’re racing your family or simply lounging poolside with a good book, you’ll find the perfect spot to create lasting memories.
At the Mercure Townsville, every moment is an opportunity for fun and relaxation! Time spent lounging on the terrace or enjoying a picnic in the garden will make you feel like you're in your own private paradise. Plus, the hash technicolor sunsets will leave you utterly enchanted. The friendly concierge team is on hand 24/7 to help you with everything from booking local tours to recommending the hidden gems around Townsville. So, what are you waiting for? Jump in, have fun, and let the Mercure Townsville be the highlight of your Queensland adventure!
Closest airports
Townsville Airport
1.9miPalm Island Airport
38.1miRestaurant
Outdoor swimming pool
Kids' pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Tennis court
Bar
Sun deck
Private entrance
Parking On Site
Terrace
24-hour front desk
Kitchen
Lake view
Non-smoking rooms
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Kitchenware
Garden view
Patio
Picnic area
Garden
Bathtub
Free toiletries
Balcony
Show 6 photos
Superior, King Size
1 King Size Bed
160 sqft
Lake view
Garden view
Private Bathroom
Private entrance
+
More details
Experience the ultimate comfort and luxury in our Superior King Room, boasting a spacious 161 sqft of elegantly designed space with stunning views of the lake and garden. Relax and unwind in the plush King size bed while enjoying top-notch amenities including a private bathroom, minibar, flat-screen TV, and refreshing air conditioning. Perfect for couples or small families, this room provides everything you need for a memorable stay.
Show 10 photos
Deluxe Bungalow, King/Twin, 2 Bedroom
2 Twin Beds
1 King Size Bed
550 sqft
Lake view
Private Bathroom
Kitchenette
Terrace
x4
+
x3
More details
Escape to our Two-Bedroom Deluxe Bungalow, offering a private entrance, lake view, and a spacious terrace, with ample room to accommodate 4 adults and 3 children. Enjoy the comfort of air conditioning, a well-equipped kitchenette, and free toiletries.
Show 5 photos
Family, Queen Size
2 Twin Beds
1 Queen Size Bed
260 sqft
Lake view
Private Bathroom
Terrace
Kitchenware
x4
+
More details
Experience the perfect family getaway in our spacious Family Room with a Queen bed. This 258 sqft room accommodates 4 adults and 3 children, featuring a stunning lake view, private bathroom, terrace, and a fully-equipped kitchenette for your convenience.
Show 10 photos
Deluxe Bungalow, 3 Bed, 2 Bedroom
550 sqft
Kitchen
Balcony
Free wifi
Microwave
+
More details
The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned apartment includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with lake views. The unit offers 3 beds.
Show 8 photos
Deluxe, 2 Queen Size Beds
2 Queen Size Beds
260 sqft
Lake view
Private Bathroom
Balcony
Private entrance
+
More details
Show 9 photos
Deluxe Bungalow, 2 Bedroom
1 King Size Bed
2 Twin Beds
550 sqft
Lake view
Kitchen
Private Bathroom
Terrace
x4
+
x3
More details
Show 7 photos
Family
2 Twin Beds
1 Queen Size Bed
260 sqft
Lake view
Private Bathroom
Terrace
Private entrance
x8
+
x4
More details
Show 6 photos
Deluxe, King Size
1 King Size Bed
260 sqft
Lake view
Private Bathroom
Balcony
Private entrance
+
More details
Show 4 photos
Standard, Queen Size
1 Queen Size Bed
160 sqft
Lake view
Garden view
Private Bathroom
Private entrance
+
More details
Show 4 photos
Premium
1 King Size Bed
160 sqft
Garden view
Private Bathroom
Private entrance
Flat-screen TV
+
More details
Show 4 photos
Standard, Queen/Twin
1 Twin Bed
1 Queen Size Bed
160 sqft
Lake view
Garden view
Private Bathroom
Bathtub
+
More details
Show 5 photos
Standard, Twin
1 Twin Bed
x4
+
x3
More details
7.8
1,334 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Kylie
10
January 2025
My son and I had the pleasure of staying at Mecure Townsville, and it was a fantastic experience. The staff were incredibly welcoming and attentive, making us feel right at home from the moment we checked in. The rooms were well equipped and clean, the beds were very comfortable, providing a quiet space to unwind after a day of socialising and exploring. The location was convenient, being only 9 minutes from the airport, and close to local attractions. My teenage most enjoyed lounging in the pool with our friends, and we took full advantage of the buffet breakfast and barista made coffee. We will be returning on our next trip up to QLD.
Robson
10
March 2025
The property is absolutely gorgeous and very clean. The staff were very nice and very welcoming. On the second day the cleaning service lady came and asked us if we wanted our room serviced which was really nice to have our bed made for a two day stay. Stayed for two nights even though we got relocated because of the people that were next door to us were disruptive but we got relocated to an up graded room. The food was exceptionally good.
Nothing everything was perfect.
Naomi
8.2
June 2024
The bed was very comfortable and felt clean. Breakfast was good and a nice early starting time. I did not use the pool, but it looked like it would be a hit for the kids. All the staff were very nice and helpful.
Bathroom - quite a few mould spots in bathroom and I found a vape in the bathroom bin. Room - our room was located the farthest away from the facilities. It was close to the road and a bit noisy at night. It was very dark and not well lit to walk back to my room at night. I would not like to walk back to my room alone at night. I did feel safe inside the room with the extra manual lock on the door and the security screens.
Ian
10
January 2024
We stayed 2 nights at great location and very comfortable the location is great to get around and the room was very clean the restaurant on site had a great selection of food at a very reasonable price one thing I would say is don't snack before you eat as the portions are huge. Breakfast was great with a massive selection of fresh or cooked food. We stayed new years eve and the town was a bussle of people in great spirits a mazing place. Although we did not use the pool the kids and parents loved it and said it was very warm to be in. Tha k you for a great stay
Nothing at all
Carmen
10
January 2025
Our queen bed was so comfortable, the view was great and the lawn was so green and gardens were neat and tidy. It was refreshing to see so many First Nations staff working in all areas of the hotel, and all staff were very professional. Being Indigenous myself this made us feel welcomed. The hotel itself was alive and buzzing, being school holidays there were plenty of families and children using the pools. We will be back!🤩🌞🪷
Fourie
8.2
January 2025
Everything was really good, except for the breakfast staff member
It just takes one disgruntled staff member to spoil what was supposed to be a fantastic breakfast with my son I had not seen in 4 years. The Canadian staff member treated us awful. We couldn't enjoy the breakfast we had paid $28 each for, we got up and left early because of the way we were treated. Absolute damper to what was a wonderful stay.
Eleesha
8.2
August 2024
We stayed in the cabins, they were extremely clean spacious and highly recommended. The pool is clean, alittle old but nice. We did have breakfast one morning, which was extremely basic and not recommended. You need to have a car as it is a long way from the main centre for coffee shops, cafes and beach.
Breakfast wasn't very nice, very basic and low quality. Not sure what we paid as a family, but it should be free.
Jennifer
9.1
May 2025
Grounds and pool very clean and enjoyable. Food and emenities were well catered and we used them with outside guests. Rooms will need upgrading at some point but they were comfortable and when needed, management staff gave prompt service
Rooms will need renovation at some point but we were comfortable.
Carla
10
December 2024
The overall atmosphere was a relaxing resort-style feel
The distance from the carpatk to the rooms on arrival. Was a long way to carry a car load of bags etc. Could only use the luggage cart so far and many trips to the room, but all in all, great exercise
Andrew
10
December 2024
This hotel is absolutely beautiful, the gardens and the tropical oasis just gives this hotel the NQ relaxed holiday vibes. This hotel is perfect for solo travellers passing through and family stays! I will book this hotel next time I’m in Townsville for sure! Clean room and very comfortable
Swipe card access to the rooms can sometimes play up
Attractions
Castle Hill
1.5miRoyal Australian Air Force Museum (RAAF Museum)
2miArmy Museum North Queensland
2.4miKissing Point Fortification
2.4miThe Strand
2.4miMuseum of Tropical Queensland
2.6miJezzine Barracks
2.6miMaritime Museum of Townsville
2.6miReef HQ Aquarium
2.6miTumbetin Tea Rooms
3miPalmetum
3.5miBillabong Sanctuary
8.3miAttractions
Castle Hill
1.5miRoyal Australian Air Force Museum (RAAF Museum)
2miArmy Museum North Queensland
2.4miKissing Point Fortification
2.4miThe Strand
2.4miMuseum of Tropical Queensland
2.6miJezzine Barracks
2.6miMaritime Museum of Townsville
2.6miReef HQ Aquarium
2.6miTumbetin Tea Rooms
3miPalmetum
3.5miBillabong Sanctuary
8.3miAirports
Townsville Airport
1.9miPalm Island Airport
38.1miCelsius Restaurant
Cuisines
Ambiances
Location
Features
Availability
Location
Features
Age restrictions
Availability
Restaurant
Outdoor swimming pool
Kids' pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Tennis court
Bar
Sun deck
Private entrance
Parking On Site
Terrace
24-hour front desk
Kitchen
Lake view
Non-smoking rooms
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Kitchenware
Garden view
Patio
Picnic area
Garden
Bathtub
Free toiletries
Balcony
Accessibility
Toilet with grab rails
Wheelchair accessible
Activities
Live sports events (broadcast)
Tennis court
Tennis equipment
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Board games/Puzzles
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kids' meals
Packed lunches
Restaurant
Special diet meals (on request)
Vending machine (drinks)
Vending machine (snacks)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
Invoice provided
General
Air conditioning
Designated smoking area
Facilities for disabled guests
Family rooms
Hardwood or parquet floors
Heating
Interconnecting room(s) available
Laptop size safe
Non-smoking rooms
Private entrance
Room service
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Electric kettle
Kitchen
Kitchenware
Microwave
Oven
Refrigerator
Stovetop
Toaster
Living Area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Satellite channels
TV
Outdoors
Balcony
Garden
Outdoor dining area
Outdoor furniture
Patio
Picnic area
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Fan
Iron
Socket near the bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Kids' pool
Outdoor swimming pool
View
Garden view
Lake view
Pool view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 16 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
No capacity for extra beds or cribs.
Cash
JCB,
American Express,
Visa,
Diners Club,
Mastercard,
Eftpos,
UnionPay
This property does not accept cash.
When are the check-in and check-out times for Mercure Townsville?
If you're staying at Mercure Townsville, the entry is set at 02:00 PM and exit is by 11:00 AM.
Is free parking available at Mercure Townsville?
Yes, ample free private parking is available at the Mercure Townsville.
What's the nightly rate at Mercure Townsville?
Room rates at Mercure Townsville initiate from $77. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.
What types of rooms does Mercure Townsville offer?
The hotel offers a variety of room types including Family Rooms with Queen Beds, Superior King Rooms, Standard Queen Rooms, Standard Twin Rooms, Premium King Rooms, and Deluxe King Rooms. Smoking is not allowed in any of the rooms. The room sizes range from 161 sqft to 258 sqft. The occupancy of the rooms varies, with some rooms accommodating up to 4 adults and 3 children, while others accommodate 2 adults and 1 child.
How can guests spend their time at Mercure Townsville?
Guests at the Mercure Townsville can spend their time enjoying a variety of leisure amenities. The hotel features an outdoor swimming pool and a separate pool specifically for kids. Both pools are available year-round, making them perfect for a refreshing swim or lounging in the sun. The pool area also offers beach umbrellas and chairs for added convenience and relaxation.
For those seeking active leisure, the hotel provides a tennis court and a fitness center to keep guests active during their stay.
After a day of activities, guests can unwind at the spa or enjoy a drink at the bar. For dining options, the Celsius Restaurant offers a family-friendly and modern ambiance.
Overall, guests have plenty of options to enjoy their leisure time at the hotel, whether it's lounging by the pool, staying active, enjoying the spa, or indulging in a delicious meal.
Is there a swimming pool at Mercure Townsville?
The data states that the Mercure Townsville hotel has two pools. Pool 1 is available all year round and is located outdoors. It features a saltwater pool with a shallow end. Pool 2 is also available all year round and is outdoors, but it has age restrictions and is only for kids.
Does Mercure Townsville feature its own restaurants?
Yes, the Mercure Townsville hotel has a restaurant on site called Celsius Restaurant. The restaurant has a family-friendly and modern ambiance. However, the provided data does not mention any specific cuisines offered at the restaurant.
Does Mercure Townsville accept credit cards and cash payments?
No, Mercure Townsville does not accept cash payments. However, they do accept credit cards such as JCB, Diners Club, Visa, Mastercard, and American Express. Eftpos and UnionPay are also accepted at the hotel.
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