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7.8

1,334 reviews

Mercure Townsville

Mercure Townsville

Woolcock Street, Townsville, 4812, Australia

Choose dates to view prices

Restaurant

Outdoor swimming pool

Kids' pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Mercure Townsville

Welcome to the Mercure Townsville, your go-to getaway in sunny Queensland! Nestled just 1.3mi from the bustling city center, this 4-star hotel is the perfect blend of relaxation and adventure. Kick back with a morning breakfast that’s included in your stay, and as the day progresses, take a dip in the gorgeous outdoor swimming pool or let the kids loose in the delightful kids' pool. With prices starting at just $77, treating yourself to a slice of paradise has never been easier!

Explore the incredible amenities waiting for you, from a delightful on-site restaurant to a business center for those who can’t escape work completely. Want some fun in the sun? Hit the tennis court or lounge by the pool with a refreshing drink from the bar while the soothing lake view puts all your worries to rest. With free Wi-Fi, private parking, and wheelchair accessibility, Mercure Townsville ensures a comfortable stay for every guest. Lovingly reviewed by over 1,200 travelers, this gem is ready to whisk you away to vacation bliss!

The beautiful surroundings are perfect for evening unwinding on the terrace or a picnic in the garden. Feel free to bring the kiddos along—they’ll love the specially crafted kids' meals while you enjoy the delightful apartment-like kitchenette. Whether you're in for business or pleasure, the friendly 24-hour front desk team is always available to set you up for the perfect adventure. So, pack your bags, and let Mercure Townsville be your next launching pad for exploration and endless fun in Australia!

Prepare to indulge in delightful dining at Celsius Restaurant, located right within the Mercure Townsville. This family-friendly eatery fuses modern decor with a warm atmosphere, making it the perfect spot for breakfast, lunch, or dinner. Treat your taste buds to a symphony of flavors, with specially crafted kids' meals ensuring even the littlest eaters are catered to. Imagine enjoying a leisurely meal while basking in the relaxed ambiance, as you plan your next adventure in Townsville!

After exploring the vibrant local attractions, there’s no better way to unwind than by soaking up some sun at the sparkling outdoor pools. If you have little swimmers in tow, they’ll adore splashing about in the kids' pool, complete with its shallow end for the utmost safety and fun. For those looking to soak in a bit more serenity, the main saltwater pool offers a refreshing escape where you can float your worries away and perhaps even enjoy a cocktail from the bar. Whether you’re racing your family or simply lounging poolside with a good book, you’ll find the perfect spot to create lasting memories.

At the Mercure Townsville, every moment is an opportunity for fun and relaxation! Time spent lounging on the terrace or enjoying a picnic in the garden will make you feel like you're in your own private paradise. Plus, the hash technicolor sunsets will leave you utterly enchanted. The friendly concierge team is on hand 24/7 to help you with everything from booking local tours to recommending the hidden gems around Townsville. So, what are you waiting for? Jump in, have fun, and let the Mercure Townsville be the highlight of your Queensland adventure!

Closest airports

Townsville Airport

1.9mi

Palm Island Airport

38.1mi

Most popular amenities

Restaurant

Outdoor swimming pool

Kids' pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Air conditioning

Tennis court

Bar

Sun deck

Private entrance

Parking On Site

Terrace

24-hour front desk

Kitchen

Lake view

Non-smoking rooms

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Kitchenware

Garden view

Patio

Picnic area

Garden

Bathtub

Free toiletries

Balcony

Rooms

Superior King Room in Mercure Townsville

Show 6 photos

Superior, King Size

1 King Size Bed

160 sqft

Lake view

Garden view

Private Bathroom

Private entrance

+

More details

Experience the ultimate comfort and luxury in our Superior King Room, boasting a spacious 161 sqft of elegantly designed space with stunning views of the lake and garden. Relax and unwind in the plush King size bed while enjoying top-notch amenities including a private bathroom, minibar, flat-screen TV, and refreshing air conditioning. Perfect for couples or small families, this room provides everything you need for a memorable stay.

Two-Bedroom Deluxe Bungalow in Mercure Townsville

Show 10 photos

Deluxe Bungalow, King/Twin, 2 Bedroom

2 Twin Beds

1 King Size Bed

550 sqft

Lake view

Private Bathroom

Kitchenette

Terrace

x4

+

x3

More details

Escape to our Two-Bedroom Deluxe Bungalow, offering a private entrance, lake view, and a spacious terrace, with ample room to accommodate 4 adults and 3 children. Enjoy the comfort of air conditioning, a well-equipped kitchenette, and free toiletries.

Family Room with Queen Bed in Mercure Townsville

Show 5 photos

Family, Queen Size

2 Twin Beds

1 Queen Size Bed

260 sqft

Lake view

Private Bathroom

Terrace

Kitchenware

x4

+

More details

Experience the perfect family getaway in our spacious Family Room with a Queen bed. This 258 sqft room accommodates 4 adults and 3 children, featuring a stunning lake view, private bathroom, terrace, and a fully-equipped kitchenette for your convenience.

Show 10 photos

Deluxe Bungalow, 3 Bed, 2 Bedroom

550 sqft

Kitchen

Balcony

Free wifi

Microwave

+

More details

The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned apartment includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with lake views. The unit offers 3 beds.

Deluxe Room with Two Queen Beds in Mercure Townsville

Show 8 photos

Deluxe, 2 Queen Size Beds

2 Queen Size Beds

260 sqft

Lake view

Private Bathroom

Balcony

Private entrance

+

More details

Two-Bedroom Deluxe Bungalow in Mercure Townsville

Show 9 photos

Deluxe Bungalow, 2 Bedroom

1 King Size Bed

2 Twin Beds

550 sqft

Lake view

Kitchen

Private Bathroom

Terrace

x4

+

x3

More details

Family Room with Queen Bed in Mercure Townsville

Show 7 photos

Family

2 Twin Beds

1 Queen Size Bed

260 sqft

Lake view

Private Bathroom

Terrace

Private entrance

x8

+

x4

More details

Deluxe King Room in Mercure Townsville

Show 6 photos

Deluxe, King Size

1 King Size Bed

260 sqft

Lake view

Private Bathroom

Balcony

Private entrance

+

More details

Standard Queen Room in Mercure Townsville

Show 4 photos

Standard, Queen Size

1 Queen Size Bed

160 sqft

Lake view

Garden view

Private Bathroom

Private entrance

+

More details

Premium King Room in Mercure Townsville

Show 4 photos

Premium

1 King Size Bed

160 sqft

Garden view

Private Bathroom

Private entrance

Flat-screen TV

+

More details

Standard Twin Room in Mercure Townsville

Show 4 photos

Standard, Queen/Twin

1 Twin Bed

1 Queen Size Bed

160 sqft

Lake view

Garden view

Private Bathroom

Bathtub

+

More details

Show 5 photos

Standard, Twin

1 Twin Bed

x4

+

x3

More details

Guest reviews

7.8

1,334 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇦🇺

Kylie

10

January 2025

My son and I had the pleasure of staying at Mecure Townsville, and it was a fantastic experience. The staff were incredibly welcoming and attentive, making us feel right at home from the moment we checked in. The rooms were well equipped and clean, the beds were very comfortable, providing a quiet space to unwind after a day of socialising and exploring. The location was convenient, being only 9 minutes from the airport, and close to local attractions. My teenage most enjoyed lounging in the pool with our friends, and we took full advantage of the buffet breakfast and barista made coffee. We will be returning on our next trip up to QLD.

🇦🇺

Robson

10

March 2025

The property is absolutely gorgeous and very clean. The staff were very nice and very welcoming. On the second day the cleaning service lady came and asked us if we wanted our room serviced which was really nice to have our bed made for a two day stay. Stayed for two nights even though we got relocated because of the people that were next door to us were disruptive but we got relocated to an up graded room. The food was exceptionally good.

Nothing everything was perfect.

🇦🇺

Naomi

8.2

June 2024

The bed was very comfortable and felt clean. Breakfast was good and a nice early starting time. I did not use the pool, but it looked like it would be a hit for the kids. All the staff were very nice and helpful.

Bathroom - quite a few mould spots in bathroom and I found a vape in the bathroom bin. Room - our room was located the farthest away from the facilities. It was close to the road and a bit noisy at night. It was very dark and not well lit to walk back to my room at night. I would not like to walk back to my room alone at night. I did feel safe inside the room with the extra manual lock on the door and the security screens.

🇬🇧

Ian

10

January 2024

We stayed 2 nights at great location and very comfortable the location is great to get around and the room was very clean the restaurant on site had a great selection of food at a very reasonable price one thing I would say is don't snack before you eat as the portions are huge. Breakfast was great with a massive selection of fresh or cooked food. We stayed new years eve and the town was a bussle of people in great spirits a mazing place. Although we did not use the pool the kids and parents loved it and said it was very warm to be in. Tha k you for a great stay

Nothing at all

🇦🇺

Carmen

10

January 2025

Our queen bed was so comfortable, the view was great and the lawn was so green and gardens were neat and tidy. It was refreshing to see so many First Nations staff working in all areas of the hotel, and all staff were very professional. Being Indigenous myself this made us feel welcomed. The hotel itself was alive and buzzing, being school holidays there were plenty of families and children using the pools. We will be back!🤩🌞🪷

🇦🇺

Fourie

8.2

January 2025

Everything was really good, except for the breakfast staff member

It just takes one disgruntled staff member to spoil what was supposed to be a fantastic breakfast with my son I had not seen in 4 years. The Canadian staff member treated us awful. We couldn't enjoy the breakfast we had paid $28 each for, we got up and left early because of the way we were treated. Absolute damper to what was a wonderful stay.

🇦🇺

Eleesha

8.2

August 2024

We stayed in the cabins, they were extremely clean spacious and highly recommended. The pool is clean, alittle old but nice. We did have breakfast one morning, which was extremely basic and not recommended. You need to have a car as it is a long way from the main centre for coffee shops, cafes and beach.

Breakfast wasn't very nice, very basic and low quality. Not sure what we paid as a family, but it should be free.

🇦🇺

Jennifer

9.1

May 2025

Grounds and pool very clean and enjoyable. Food and emenities were well catered and we used them with outside guests. Rooms will need upgrading at some point but they were comfortable and when needed, management staff gave prompt service

Rooms will need renovation at some point but we were comfortable.

🇦🇺

Carla

10

December 2024

The overall atmosphere was a relaxing resort-style feel

The distance from the carpatk to the rooms on arrival. Was a long way to carry a car load of bags etc. Could only use the luggage cart so far and many trips to the room, but all in all, great exercise

🇦🇺

Andrew

10

December 2024

This hotel is absolutely beautiful, the gardens and the tropical oasis just gives this hotel the NQ relaxed holiday vibes. This hotel is perfect for solo travellers passing through and family stays! I will book this hotel next time I’m in Townsville for sure! Clean room and very comfortable

Swipe card access to the rooms can sometimes play up

Points of Interest Around Mercure Townsville

Attractions

Castle Hill

1.5mi

Royal Australian Air Force Museum (RAAF Museum)

2mi

Army Museum North Queensland

2.4mi

Kissing Point Fortification

2.4mi

The Strand

2.4mi

Museum of Tropical Queensland

2.6mi

Jezzine Barracks

2.6mi

Maritime Museum of Townsville

2.6mi

Reef HQ Aquarium

2.6mi

Tumbetin Tea Rooms

3mi

Palmetum

3.5mi

Billabong Sanctuary

8.3mi

Restaurants

Celsius Restaurant

Cuisines

  • 0

Ambiances

  • Family Friendly
  • Modern

Pools

Location

  • Outdoor

Features

  • Salt water
  • Shallow end

Availability

  • All season

Location

  • Outdoor

Features

  • Salt water
  • Shallow end

Age restrictions

  • Kids only

Availability

  • All season

Amenities of Mercure Townsville

Restaurant

Outdoor swimming pool

Kids' pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Air conditioning

Tennis court

Bar

Sun deck

Private entrance

Parking On Site

Terrace

24-hour front desk

Kitchen

Lake view

Non-smoking rooms

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Kitchenware

Garden view

Patio

Picnic area

Garden

Bathtub

Free toiletries

Balcony

Stay rules - Mercure Townsville

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Mercure Townsville

When are the check-in and check-out times for Mercure Townsville?

If you're staying at Mercure Townsville, the entry is set at 02:00 PM and exit is by 11:00 AM.

Is free parking available at Mercure Townsville?

Yes, ample free private parking is available at the Mercure Townsville.

What's the nightly rate at Mercure Townsville?

Room rates at Mercure Townsville initiate from $77. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.

What types of rooms does Mercure Townsville offer?

The hotel offers a variety of room types including Family Rooms with Queen Beds, Superior King Rooms, Standard Queen Rooms, Standard Twin Rooms, Premium King Rooms, and Deluxe King Rooms. Smoking is not allowed in any of the rooms. The room sizes range from 161 sqft to 258 sqft. The occupancy of the rooms varies, with some rooms accommodating up to 4 adults and 3 children, while others accommodate 2 adults and 1 child.

How can guests spend their time at Mercure Townsville?

Guests at the Mercure Townsville can spend their time enjoying a variety of leisure amenities. The hotel features an outdoor swimming pool and a separate pool specifically for kids. Both pools are available year-round, making them perfect for a refreshing swim or lounging in the sun. The pool area also offers beach umbrellas and chairs for added convenience and relaxation.

For those seeking active leisure, the hotel provides a tennis court and a fitness center to keep guests active during their stay.

After a day of activities, guests can unwind at the spa or enjoy a drink at the bar. For dining options, the Celsius Restaurant offers a family-friendly and modern ambiance.

Overall, guests have plenty of options to enjoy their leisure time at the hotel, whether it's lounging by the pool, staying active, enjoying the spa, or indulging in a delicious meal.

Is there a swimming pool at Mercure Townsville?

The data states that the Mercure Townsville hotel has two pools. Pool 1 is available all year round and is located outdoors. It features a saltwater pool with a shallow end. Pool 2 is also available all year round and is outdoors, but it has age restrictions and is only for kids.

Does Mercure Townsville feature its own restaurants?

Yes, the Mercure Townsville hotel has a restaurant on site called Celsius Restaurant. The restaurant has a family-friendly and modern ambiance. However, the provided data does not mention any specific cuisines offered at the restaurant.

Does Mercure Townsville accept credit cards and cash payments?

No, Mercure Townsville does not accept cash payments. However, they do accept credit cards such as JCB, Diners Club, Visa, Mastercard, and American Express. Eftpos and UnionPay are also accepted at the hotel.