The staff were great, very friendly and accommodating. We arrived early and the staff let us check-in early which was a godsend as we had been travelling all night and had a funeral to attend. The room (7) had everything we needed, it was big, had a good sized comfortable bed, a full size fridge, coffee and tea facilities, toaster. Plenty of on site parking. It was walking distance to the Strand. Will definitely stay here again the next time we are in Townsville.

Nothing,...... next time we will stay longer

Friendly manager. Clean comfortable room, ceiling fan as well as aircon, and could open the windows.

Someone tried to get into my room on the first night, key in the lock, then banged on the door. I told home to go away and he did, but it was scary and I didn’t sleep for some hours afterwards. Staff (?) were quite noisy in the morning, radio and yelling out.

Great location just out of the waterfront area and close to the goat track leading up Castle Hill. Very clean, comfy bed, lovely pooch in reception.

It was a perfectly fine overnight stay before kicking onto Magnetic. Only the uber noisy chain smoking bunch of kids blaring nonsense hip hop and yelling at 120 decibels by the pool was a negative. It didn't kick on into the wee hours but I appreciate forward notice that large partying groups are booked to stay when I am.

The room was very spacious with lots of areas to put suitcases. There were basic kitchen facilities where you could prepare sandwiches or use the microwave. We had a smidgen of view to the south. There was a huge shared balcony where you could sit and enjoy the view of Castle Hill. It was very centrally located within the city but without the noise and traffic, in a very beautiful area of Townsville. The pool was substantial with a water feature. Plenty of parking. The management were amazing and were only to happy to accommodate our needs. And it was a fantastic price for our two night stay.

We arrived late in the evening, check in was very smooth. Our room was clean and comfortable. Location was handy just a few minutes walk to shops and the waterfront. We checked out early the following morning to catch the ferry to Magnetic Island. For a simple overnight stay this hotel served our needs very nicely.

Nothing

Very helpful staff. Found my lost property and got it back to me in no time. Very much recommended for service.

Could not for the life of me find the TV remote. There was a downlight out above the bed and the exhaust fan in bathroom did not work. These things did not make the stay bad, just letting the owner know. Cheers

Walking distance to supermarket & bottle shop. Parking right outside your door. Nice pool. Friendly staff. Clean rooms with table/chairs, fridge, toaster, microwave and basic cutlery/crockery. Good shower. Perfect for an overnight or longer.

Blinds were a bit broken, letting light through. No biggie though.

Friendly staff. Reasonably priced, simple, motel accommodation. Good AirCon, (the room I was allocated was also equipped with a ceiling fan). The facility, (including the room in which I slept) was clean and appeared to be well maintained. "Woolworths" could be reached on foot, (approx. 10 minutes). "The Strand", (Townsville Beachfront) could also be reached on foot, (approx. 20 minutes). Note: Though I think utilisation of a car / taxi / Uber service might be recommended for those who might have difficulty walking. The trailhead of the "Castle Hill Goat track" is approx. 10 minutes from the accommodation on foot, (this is a steep path through the bush to the top of "Castle Hill"). There was a lovely view of "Castle Hill" from the motel car park.

Best sleep. Only thing was pillows are a bit rough. But very happy with check in. I arrived after being with my mum from 6am at the Townsville hospital. I think I checked in at 11ish. The lovely ladie at reception. Aaccommodated me as I had a moon boot on. And the cleanliness of the room was A1 heads up to the male cleaners thanks summit. Will definitely stay again. 👍👍👍👍👍.

I can not honestly say one thing I disliked. Just pillows where a little ruff hard. But best place I've ever stayed in Townsville. Thanks to all the staff.

We didn't like our room downstairs, it was very dark. The manager and the staff helped us to find the best suitable room for our needs and we ended up very happy upstairs, with a beautiful view. We felt very lucky. Thank you!