So it starts with a nice clean area as I walked through to go to the reception and was greeted by a Porsche cayenne which on its own was a lovely sight to admire along the way. Once At the reception I admired the area which was not only clean but well lit but not to be to bright once I was ready to check in the young lady who served me was polite and very knowledgeable for any questions I had to ask and was happy to answer them. Once I was checked in I found myself in the elevator where every thing seem simple enough tap the key on the scanner and press the required floor and off to the where I found the rooms were very lovely to stay in the bedding was comfortable and everything was very well set up and thought out. All together with the casino, bar and restaurant it is a very desirable place to stay although I am not much of a gambler so I can’t comment much on the casino. I would definitely recommend the steak at the quarterdeck or even just going for the buffet at the palm house either way you go the chefs are definitely going to wow you with what they have to offer.

The mini bar was over priced for what was in it I do appreciate the thought but I do question it just on the idea convenience. Next the table in the room looked like it was bought from a garage sale and the sitting chairs weren’t all that comfortable I sat down on one of them and found that it seemed like it had no support. Then although bathroom was nice and well prevented I found the tub had a hollowed and flexing feeling when I stood in it. Which not for anything else although was a little unsettling

Great atmosphere and awesome vibes all round apart from one person.. We had the best time bar staff were lovely, security was great, and the room was just incredible.

one bad dealer who ruined the whole night...his name is Lachlan. He brought the whole vibe down, also dealt so fast that I played by myself coz my partner would put his chips down straight after me but the dealer was Already dealing and ignored his chips. He didn't even wait a millisecond It was so rude. And then he continued to do that when the rest of our table came back and it caused terrible vibes. He was doing it purposely. He must hate his job.

The view on the ocean side is spectacular. The pool and facilities were also lovely. The room was comfortable and very clean. Excellent mini bar and cups/glasses etc. I also loved the bathroom amenities, very nice. We had cocktails and lunch in the main bar area downstairs, food and drinks were lovely, the cocktails here are next level. We also had dinner at Miss Songs, and did one of the banquets, highly recommend.

Hard to find a fault. Staff were lovely and very accommodating. I guess the only criticism would be that the rooms are quite compact for the price, but we felt the overall hotel, location, and facilities more than made up for that.

The room was lovely and neat, tidy and importantly clean. Very comfortable bed as well. The atmosphere in the Casino was excellent and the young guy singing was great. Some very lovely staff.

What I did notice on entrance it is not very disabled friendly. I was ok but I could see elderly people in walkers struggling. I know there is the ramp down to the Casino but just a few tweaks would go a long way. The all you could eat buffet no offence but wasn't great.

Everything was perfect, we were so incredibly happy. We felt so relaxed and actually felt like we were on holidays. Beautiful resort, amazing friendly staff. Would stay again and recommend to friends and family. Thankyou for your beautiful services

Nothing

I can say this was my first time staying at The Ville Resort and Casino. The lovely lady at reception was very kind and accommodating for my first stay. Providing me and my partner to a beautiful room with a view. The hotel itself was very clean and had a very elegant vibe to it. I definitely recommend trying this place at least once.

I think the only thing I didn't like was having to leave.

check in and out was easy. good interaction with staff members. room and elevators where great. early check in to dry up and change clothes was excellent.

shower bath set up hard to use. not within easy reach. most of the facilities where dry, however the amount of water coming in from the inclement weather was suprising.

Location excellent close to town. Room service was good . Food selection was quite limited , mostly fried and pub style food. Children meals and drinks very expensive and limited. A kids non-alcoholic slushie by the pool was $13 and an alcoholic one $15. Was not great value for a family

The sheets were not changed and were dirty - the towels were not replaced when taken away. Over

the room was very clean and spacious, the beds were comfortable and clean. the bathroom's shower is above the bath tub so a bit small if you are a bigger size person. amenities are high quality liquid soap, shampoo, conditioner and also moisturiser. towels are fresh, fluffy and white without stains.

didn't have enough time to try the pool

Rooms were very clean and fresh towels were provided everyday. Towels were provided for use around the pool. The reception desk staff were friendly and very helpful. The pool was a good temperature and the Splash Bar was great. The food was very high quality.