The staff was super helpful, especially Dhruv Pandhi, the duty manager who checked us in and made sure we had a great stay. And the room service? Amazing! It was right in the heart of the city, so we could walk to everything we needed.

The room facilities could have been improved. Having a couple of dining chairs would be great, when you order room service or takeaways. It would also be convenient if there were plates and cutlery in the room instead of having to ask the reception every day. The restaurant menu could have more options than just burgers.

The hotel's facilities and cleanliness are very good, the decoration of the hotel is warm, very clean.

Since we had booked in advance on the platform, when we went to the front desk to check in, the Asian female staff (On 8th/June , at the front desk (named starts with 'Lo', I didn't note her full name) did not greet us very friendly enthusiastically. I don’t know if it was because she was busy that day or due to personal reasons. However, the male staff at the front desk next to her and the female staff who assisted us with our checkout were both very nice and friendly .

The reception staff were most accommodating, particularly Vanessa and Harley(?) - nothing was a problem, and all interactions were very smooth, friendly, and professional. The central location was perfect. I found that both the super comfy beds and the rain shower were very hard to will myself back out of 👌🏻. Due to our transport arrangements, we needed to arrive early and leave late, but we were able to securely leave our luggage with the hotel outside of our check-in. While we didn't get the chance to use them, I appreciate the availability of the gym and the on-site restaurant. Very pleased with our stay!

The price of the room was a little elevated due to a big name concert at nearby Marvel Stadium, BUT I still found it quite reasonable, given the central location of the hotel and the quality of the rooms.

First and foremost, the staff at the hotel were simply outstanding, particularly the general manager who was immensely helpful and courteous at every interaction. The buffet breakfast was delightful with a good spread. The breakfast experience was further enhanced by the helpful staff at the restaurant. The room was also comfortable with adequate amenities provided. Overall it was a truly enjoyable experience for us at the Courtyard by Marriott Melbourne, Flagstaff Gardens.

Everything was perfect.👍🏼

it was clean and comfortable, staff were very friendly and helpful. were able to leave luggage in secure room for the day while shopping in Melbourne. The hotel has a great restaurant, food was very good and it also has a little coffee place downstairs.

it was a bit out of the way, nothing too far but we did have to walk a bit from the trains station and there were hardly any restaurants close to the hotel, only in the hotel and no convenience store close by. the fire station was right underneath and next to the hotel, which was no issue for us.

Upon entry staff acknowledged us and while checking in was offered glass of🥂 Room was great size for couple and exceptionally clean, comfortable bed, great night sleep, I don't sleep very well with feather pillows but I think majority of hotels have them. We had a 60th at Witches in Britches, a dinner/theatre show which was located just around the corner Would highly recommend 👌

Feather pillows

The room we stayed in was super comfortable, there was stains on the rug & cracks in the bathroom soink which we let reception know as soon as we noticed. They were very understanding of this. The bed was extremely comfortable, the streaming process with the TV was simple, and the location was superb. Could have stayed in the shower for hours..

Personally wasn't a fan of not having a kitchen, but I can understand why. Disappointed we couldn't have stayed longer.

Facility overall was great and staff were all very friendly and helpful. It was good that it was walking distance to the venue I was attending.

The pillows were very comfy but too thick/high for me personally to sleep on (I'm a side sleeper). There are several pillows on bed already so perhaps a couple of less thick pillows to choose from would be better, that way people can choose what suits better.

The breakfast was the same all throughout our stay but it was a variety, can't complain!! We also did not request breakfast with our booking but the staff was generous & offered it to us for a discounted rate. We stayed in your Hotel for close to (10) days. We did not have breakfast everyday but when we had a tight schedule, we did. Even the staff at the 1F restaurant were all wonderful!! The Front Desk staff are very accommodating, warm & patient. Special thanks to Kishor & Lorraine. God bless you all!!

We left a plastic bottle under the sofa in our room. Until we left, it was never cleared . . . I hope they also vacuum the floor & under the sofa, not only the rug part. But truly this is a small, minor thing. The beds were tidied & the bathroom was clean & dry - the ones that matter were spic & span!

All hotel staff were incredibly friendly and helpful. The managers especially were incredibly kind and supportive in booking last minute accommodation even after being almost fully booked. The food was incredible and worth the money, easily the best food we've ever had.

We would only change 2 things - the hair conditioner (although that probably is just a personal preference) and sometimes the cards to get in the room wouldn't work so we'd have to go back down to the lobby. Besides that, perfect!