Great location for a weekend in Melbourne. We got it for a good rate for two nights and loved our stay. The staff were friendly and helpful, the restaurant on the 25th floor was cool for a buffet breakfast and we enjoyed the pool / very well appointed gym. Also the room had a casting system to the TV that actually worked, which isn't always a guarantee!

The room, bed was comfy and the staff very helpful.

The bathroom door was broken and I jammed my fingers in it. When i told the staff at reception they were very apologetic and offered us breakfast on the house. The staff were very attentive.

Staff were all very friendly, polite and helpful. Location is close to Southern Cross so easily accessible to transport and amenities, including the Skybus terminal. Room is comfortable and modern, views of the city were pleasant. Indoor pool was much appreciated by our son. Breakfast was ample and varied, and the view from the top floor is a fantastic way to begin each day. Didn't make use of the gym however it adequate for a workout away from home.

Room was comfortable however not overly spacious - more of a launchpad for adventures and then to recover, rather than a place to settle in and relax for an extended period of time. Ideal for 2-3 nights.

We continue to go to Hyatt centric due to the location staff and breakfast

The tv didn’t work fro Netflix or Amazon prime tk connect I tried for about 4 times over the afternoon and evening I called the staff around midnight to help and he restarted the tv I told him that my phone is connected He tried to connect his phone and said that it must be my phone but I repeated that my phone did the same thing when I connected but just won’t cast YouTube would work from my phone and my partners phone just not Netflix Was a bit frustrating that it would work and the evening/ overnight staff whilst trying to help came across like I was a bother and couldn’t be bothered

Staffs were very friendly and helpful. Room & facilities were clean and nice, water temperature of the pool was perfect. Breakfast on 25th floor so the view was pretty good. Was good value for money and will consider stay again.

Housekeeping gave me two bottles of shampoo and no shower gel, so I have to ask the guest service to deliver me one. Not a very pleasant experience when I was about to take a shower. For the room service, sandwiches and burger taste great, however the fries taste like McDonald’s one which can be improved.

The Hyatt Centric is the cooler younger sibling of the Hyatt properties. It's fresh and airy with a more minimalistic aesthetic. The rooms have floorboards which give them a nice fresh feel, the bench which functions as a sheet and luggage rack is a great use of space. The bathroom is well-appointed, with a decent sized shower and solid water pressure. The hand-held shower head feature wins over a rain show head everytime for sure. Bathroom products and amenities are from Mr Smith and smell great. The lobby area offers a nice area to sit and chill away from the room and there is also a barista serving up coffees. Located between Flinders Street and Flinders Lane, it's about 200m from Southern Cross Station and the tram line is about 100m from the hotel.

Mobile service pretty poor in the hotel (barely one bar of service) but it does offer wifi. There's no sundries available for purchase in the lobby or vending machines so no late night snacks or drinks available unless bought off-site.

We loved the location of the property. The happy hours at the restaurant with magnificent views absolutely made our day. Comfy beds.

We were very disappointed with the breakfast on Sunday. There was a surcharge for Sunday but half the things that I was expecting at a buffet breakfast were missing. No hash browns or mushrooms. The coffee was terrible. Very basic for the price. We were there to celebrate my son’s birthday and the hotel made no effort to make it special. Not even a note saying Happy birthday, but what we did find in the room was a note for perhaps the previous guest (for Ms Emma) which suggests the room wasn’t inspected before we checked in.

The whole experience from entrance to exit was amazing. Great layout and even better vibe. The hotel has an incredible modern atmosphere but the finishes and decor has a great element of traditionalism. My partner and I really enjoyed the room and the breakfast was great.

Whilst the whole hotel was Incredible there were 2 things we would have liked to be a little different. When we booked initially through booking.com the room description showed facility availability shower or bath, we were a little dissappointed to find out that we would have had to pay an extra $200 per night to upgrade to a room with a bath. The other small thing we weren't fans of was the scrambled eggs in the buffet, they tasted very powdered. Everything else was perfect.

The room was a good size and clean with a comfy bed. Room service cheese platter was great. I didn't use the pool but it looked really nice and was a decent size. The restaurant/bar up on the 25th floor had great views. The buffet breakfast was lovely but as expected. Customer service was helpful and friendly. Location is not in the hustle and bustle of the city but very close to Southern Cross Station, Marvel Stadium, Exhibition Centre (MCEC), aquarium and Crown. Subsidised parking a short 5 min walk away. Plenty of transport options close by.

The front entrance was a little difficult to find, it wasn't obviously an entrance, but this is a very minor complaint. Nothing else.

Location is excellent, very near to the station which the Airport city bus starts and terminates at. Just a 5 min walk to hotel no need for a taxi from the station. Trams run very close to hotel for access to the city and just a 5 min walk to the river where you can find restaurants, walkways etc. Hotel itself was very modern, rooms are a good size with a huge comfortable bed. We were not troubled by any noise from other rooms or the corridors as you often get in hotels. We had breakfast at the hotel which was good value, plenty of choice to cater for all . We ate one evening in the hotel restaurant, as it was on 25 floor we had great views of the city at night and a great meal too. We found the restaurant prices to be no more expensive than local restaurants too. The staff were very helpful and polite, always making us feel comfortable. I used the pool too, which was lovely and warm. We would definitely use the hotel again should we revisit Melbourne.

All info on room/hotel is via an app. Personally,I would still like a paper copy of this.