Considering the small size of the rooms, they've done pretty well with the space. The location is awesome, and I found the bed fairly comfortable. Perfectly adequate for a one night stay.

I knew the rooms were small but it was actually smaller than I was expecting, I certainly wouldn't want to be staying here with another person. Cleanliness wasn't the best - I found a used tissue that had fallen down the side of a cupboard which was a bit gross, and some areas that needed a dust. It's a gorgeous building, I think with a little extra TLC this place could feel a lot more welcoming. Also the wifi is limited to two devices only - this was frustrating for me as I was travelling for work and couldn't have my personal phone, work phone and laptop all on the wifi.

I was a little concerned with some of the negative reviews about this place so my expectations were low. However after our stay I can’t recommend Batman’s Hill on Collins highly enough! We booked a 2-bedroom apartment for New Year’s Eve, and it was absolutely perfect. The apartment was spacious, with plenty of room for our family with young kids to relax and enjoy the evening before the fireworks. The beds were incredibly comfortable, and the modern amenities made our stay feel like a home away from home. The large living area was also a nice surprise. One of the highlights of our stay was the dining experience at the hotel restaurant. The food was excellent and priced fairly. I had the steak which was cooked a perfect medium and melted in my mouth and the rest of the food was great too. The ambiance of the restaurant was warm and inviting, and the staff were attentive without being overbearing, making it a truly enjoyable experience. Overall, Batman’s Hill on Collins exceeded all expectations, offering comfort, a great location and an exceptional dining experience in the heart of Melbourne. I can’t wait to stay again!

Nothing. Everything was great.

We have stayed a few times because we find it is the one of the only hotels in the CBD that caters for a family of 5. However, this was our best stay yet as are room was larger and in a quieter part of the hotel, we also got a fantastic breakfast included and we were offered a late check out.

Our check in staff were a lot friendlier than our check out staff, we had been offered the later checkout but at 11am they rang our room saying we were late, we had to explain several times and left not sure if we were believed and staff complained in front of us to each other. Ultimately it wasn’t our fault no notes had been left. Up until then we had been so happy with our stay.

I always stay here because of the prime location, friendly & accomodating staff. Top customer service. The staff acknowledge previous booking history & loyalty! So much that for several years in a row I would stay with Batman's for my birthday and they asked if my current stay with them was for my birthday (which I missed earlier in the year) to which I said not for this occasion but seeing as how I did miss my birthday stay earlier in the year.... hehe The staff were still kind enough to give me a complimentary drink from the bar down stairs and once I had checked into my room, a knock on the door delivered a delicious little cake. They go above & beyond to make you feel welcome, and this is why I will always choose to stay here. I had kindly requested for the premiere room with the bath and whilst they can't guarantee requests on the day, they still made it happen. ♥️ I know I am safe here. I believe they have also upgraded some of the Premiere Rooms as I was pleasantly surprised to find a new mini balcony add on! 😍

Nothing at all, however be mindful of the Premiere Room doors, they are very solid and if you let go of it, it will slam shut. I was mindful of other guest to hold the door, so it didn't slam shut loudly.

Excellent location, close to public transport trams etc. Quick walk from Southern Cross Station - ideally suited for those travelling from interstate eg Overland. Great surrounding food area. Near to many shops including factory outlets. Short walk to Southbank & Casino in fact the more we looked around the general area the more we discovered. Wow - what a treat.

Could not fault the hotel for its location and room facilities (eg very comfortable beds). We had too big a choice/variation of local food shops to obviate the need to dine at the hotel.

good room size very comfortable bed

just a small thing about Breakfast I have coeliac's disease and I asked could I have a poached egg with a hard yoke as I don't like runny eggs but I had some bacon and it wasn't hot we had to eat very early because we had to catch a train by 5past 8 am they were not finished setting up when we got down there and not long after we sat down there were a lot of other guests who came down early for breakfast as well and had to wait for there food

We arrived early after our train from Sydney, and my wife and I needed to have our suitcases looked after while we looked around Melbourne. They advised us no problems and also said that the room was ready. Wow, this was hours before the official check-in time. They also advised us that we had been upgraded to a premium room. What a surprise the room had a great city view, overlooking Southern Cross and the busy Collins Street activities with trams and the hectic going on's of people rushing to work. Thank you to all at Batmans Hill on Collins

Nothing, everything was great.

Location was great, it's only opposite the train station and only a couple hundred metres from the free tram stops. The check in was easy to deal with and staff were excellent. My room was clean and had a working TV and A/C and the beds and pillows were pretty comfortable compared to most hotels I've stayed at in the past.

Room was a little bit small, also no view. (No view doesn't really bother me) The bed wheels slide very easily on the floor which was a little bit annoying Bar was not operating during lunch time so was a little bit of a let down.

Modest in size, but big on comfort and convenience. The beds were super comfy, and the little kitchenette was a cute and practical touch—perfect for quick breakfasts or late-night snacks. Shower pressure was fantastic (always a win!), and the location couldn’t be better—just a short walk from the central train station. Ideal for a short city break or a convenient overnight stay.

Lifts to room on the far end from reception which had a few steps.

The location is really good - on the Southern Cross side of the city but within a very short stroll of the train station, and a convenient walk and/or tram trip to more desirable areas of the city (or $12 or less Uber). Staff were good, room was clean and comfortable, and we were able to store baggage both pre and post checkin/out. The actual building is nice as is the foyer.

The rooms while well appointed and clean, are very small. For a short stay where little time is spent in the room is fine but if you did want to spend time in the room it might not be ideal. There were more expensive room options so these may be bigger.