Clean,comfortable standard room , great little bathroom off to side with decent sized shower. Plenty of storage space in cupboard/around room. Queen bed was nice and comfy. Free WiFi, smart TV, good instant coffee / milk , sugar coffee mug , cutlery provided, mini bar fridge. Good laundry facilities, indoor outdoor smoking / vaping lounge. Overall Great value for money, perfect location so close to Southern Cross station/ Spencer St shopping outet. Perfect for solo travellers or couples!

No microwave in room or a communal kitchen area that I could see with a shared microwave. Also...the only other thing was the in room aircon worked well , but was a little loud and rattled sometimes

Well it had an air-conditioner which was better than Some other hotels that cost more. The location was good being right on Flinders Street The staff were friendly. The room was comfy it was also A pretty good price overall it was very good

What I didn’t like about it weren’t too many things but the things I didn’t like were there weren’t too many blankets, so I feel like there needs to be more blankets. Just in the hotel room so you don’t have to ask Second thing this work me up in the morning someone was having a shower next door, and for some weird reason, the piping was really loud it just made a lot of noise, but that’s really my only complaints and I’m sure you can probably get an extra blanket if you ask

the distant from the room to the lift,,

you can move the bed away from the wall.. when there are two people sleeping in one room... you should give them a room with a bed they can both access each side NOT have to climb over the base of the bed to get into one side... it was hard on the old person having to climb over the bed to get into... only place single people in the room with access to one side of the bed n the other side has a wall... the room was toooooooooo small for two people..

3 80 year old ladies stayed for 2 nights then back for further 4 nights 1st time room with king side bed and 2 singles plus sitting room, Found shower over bath to be slippery but overcome that by placing towel in the bottom also no safety rails 2nd Visit room with king size bed and 2 singles better as bathroom shower had safety rails whilst no room service on either occasion not problem could always get extra towel etc from staff and rubbish collection bins on the floor. Location ideal - for plane travellers catching bus in. The Breakfast both continental and cooked very good value and well presented. Have recommended to several people already

Nothing

A lovely room; a good size and well set out. Nice views over the street below and not noisy at all. At the end of a corridor so there was no through movement.

I didn't like the attitude from the staff in the restaurant. Maybe not their fault as they said they were following regulations. You couldn't buy a drink and take it back to your room. You couldn't borrow a spoon to take to your room. They wouldn't make a cocktail for a lady because it was too close to closing time. Within 10 minutes of closing. No real effort to make your stay a highlight. I refused to use the restaurant after the first 2 days, and ate and drank elsewhere for the next 3 days.

The hotel is in a great location for airport bus, railway, trams and walking into the city center. The room was comfortable but not exceptional, and the shower water pipes were noisy in my room and neighboring rooms.. There is no room service but there is easy and c;lose access to 7-11 and other food providers. The bed was comfortable and the air conditioning was excellent in getting my room at the right temperature for me. Check in and check out was quick and easy. I'd easily use this hotel again when I next come to Melbourne.

Noisy shower water pipes in my room and next door.

Clean, great location, the room was very spacious considering the price, good value for money, easy to use the self-service check-in kiosk (you just need a passport or driver's licence)

Despite having a realitvely big smart tv in the room, it couldn't connect to the hotel wifi - ergo, I was unable to stream/cast anything from my iPad onto the tv without using own phone as a hotspot (=data!!). The walls were a little thin, I could hear the people next to me walking around and watching tv etc, but it didn't bother me. It might have been different if they were playing loud music or having a party though.

Very reasonably priced, the quality of the rooms were very good considering the cost. Modern AC unit which worked well. It's located right next to Southern Cross for easy access to transport. Check-in and Check-out was quick and easy. Shower had good hot water that didn't randomly go cold plus a really large shower head. Reception staff was friendly and helpful.

The internet was advertised as high-speed which was slightly misleading as you had to pay a premium to access that. The default speed was only 5mbps which was pretty much un-usable. Dinner menu was quite expensive. Information on where the car-park is located was a bit hard to find.

I've stayed at the Great Southern many times and almost all the rooms I've been placed in were wonderful. The reception staff are very helpful, friendly and professional. The location is ideal if you're travelling by train/bus or air and you're close to free trams. I've always found the rooms to be very spacious, comfortable, clean and well thought out. The Continental Breakfasts are also very good if you're not leaving too early.

As my travel plans changed, I had to make two separate bookings for the two nights I was there. The first night I was in a wonderful room with great views, the 2nd night - for the same price - I was put in a windowless room on the 1st floor which was pretty awful. I really appreciated that the manager moved me to a better room on the 4th floor - still without a view - but I would not recommend booking into one of the mini double rooms. I think it could be made clearer that these rooms have no windows/views. I would recommend booking at least a queen room and asking for a view, adding this to comments doesn't always work so I was told to request this via phone.

Conveniently located near Southern Cross station. Walking distance to pretty much everything you could possibly need. The staff were super friendly and helpful. The room assigned to us (for two people) was spacious.

We stayed three nights, I know that our room has no housekeeping when I booked through Booking.com. We're okay with that however, I wasn't sure if they clean the room properly before the next guests arrive. On our first night we found some rubbish behind the ottomans under the table. Also, the shower takes a good 5 - 10 minutes to get to the right temperature for showering. Otherwise, all good.