Apartment was clean, modern & secure. Very helpful and responsive staff. Nice pool & gym. Easy access to the tram network.

Would benefit from having drawers, either in the wardrobes or bedside units, for extra storage in the bedrooms. One bedroom did not have an a/c unit. It would have been nice to have had some milk, bread and butter provided as a welcome pack (or the option to pay extra for this), as we arrived from overseas on a late flight and did not have a chance to buy any until the next day.

Just about everything except for one of the beds, even the trains didn’t bother us as the windows were double glazed.

The bed in the master bedroom requires mattress change as it sank a little in the middle, I woke up a little sore a couple of days, my daughter and I who shared it are lighter weights I can’t imagine 2 solid people sleeping on this mattress. My work colleague who slept in the second bedroom found her bed comfortable

This is a fantastic property!! One of the cleanest I have stayed in. George was very easy and accommodating also and friendly!! Parking was super easy, pool brilliant as was the view. My fave things about this property would be washer and dryer is fantastic, the fridge is full size and cold! ( a lot of motels the fridges aren’t even cold) the view is spectacular. The rubbish Shute is great for getting rid of rubbish. The free tram that does the city loop is right outside the entrance. I will definitely be staying here again.

Absolutely nothing

The location was fantastic, and the building's amenities, including the pool and spa, were exceptional.

The check-in process could definitely be improved; specifically, communication surrounding the check-in procedure needs attention. We had to contact the host an hour before arrival to request check-in instructions. However, once received, the instructions were very clear. Upon receiving the keys, we found that host cleaners were parked in our designated parking spot, so we had to wait 40 mins before finally getting hold of the host to request cleaners to remove their car so we could park our car. Finally, our reservation specified four adults and two children, yet the apartment lacked linens for the pull-out couch and sufficient towels. However, the host promptly addressed the deficiency upon notification.

Location Location Location

No bag storage before or after check out

The pool was great, my kids loved this area. The location was good too. Close to everything or an easy tram ride. You can see the casino fire display every hour at night from the room which is a bonus.

I was contacted several times about parking (which u said we didn’t need) but I was still sent instructions for parking. We asked for a second key but they only had 1 which was a pain for our family of 5 to be able to do different things separately. The key gives you access to the building, lift and room. There also lacked provisions for the 5th person’s bedding

Large apartment which comfortably fit 7 adults. The three bedrooms were generously sized and all had wardrobes with full length mirrors. The master with ensuite had INCREDIBLE views with floor to ceiling windows and the bed was super comfy. The living space was comfy and the kitchen was well equipped. The balcony was also a huge plus. We didn't have any issues with noise from neighbours or elevators, you could hear the trains a bit but this wasn't a problem for us. The wifi worked with no problems. We were given two sets of keys which is great for a big group, checking in was simple, just spoke to the concierge who checked us in. The pool, gym, spa and saunas were VERY nice and we used these every day! The location was perfect for us as we were there for a convention at the exhibition centre and we were able to explore the city easily on foot or via the free trams really easily. I'll definitely be trying to book here again!

The only problem we encountered was the lack of toilet paper haha.

Great location close to river, southern cross, lots of attractions, view, facilities, apt had everything we needed, easy to find and get in, responsive host.

Nothing we didn't like but there was a bit of train noise if that might bother you.

We had a 2 bedroom apartment, everything was great, just so others know the sliding door to the balcony is hard to open, we thought it was locked but it wasn’t, great view from the 19th floor. The only thing we had to get that wasn’t in the apartment was milk, a dish cloth and some soap. There is liquid soap in a small bottle though. If you need to buy food and drinks there is a coles store near by as the 7-11 is really expensive! George was extremely helpful and always quick answering our messages. Thanks George we look forward to staying again 😊

There wasn’t anything we didn’t like.

The apartment was clean and well presented, and was a true reflection of the photos. The location was great and a short walk to our commitment and attractions. It was easy to catch an uber and to order food delivered to the building.

The instructions for entering the building and locating the mail room to collect the keys could have been more clear. This would have saved a call to the host and made checking in stress free.