Excellent stay at the NH Collection in Prague. The good weather probably helped. Large room with good shower, everything spotless, we had a little outside space too. Staff were great, everyone spoke English and several other languages, very helpful and welcoming. The 'Collections' bit of the hotel is actually a separate building up the hill from the main part, reached by a dinky funicular railway/lift thing. At the top is a bar terrace with views over Prague. In the basement is a swimming pool in 'relaxing' dim blue light, very atmospheric, it's about 10m so long enough to swim properly. Superb breakfast. Lots of outside space to lounge about in.

Location is a little odd, tucked next to a flyover just west of the river, south of Charles Bridge/Old Town, it's about 30 mins walk to the Charles bridge, but BUY A 72-Hr TRAM TICKET for about 12 quid and it's easy, the Andel shopping centre is 5 mins away, trams+busses stop there. (The Relay newsagent there sells tram tickets but their language skills are less advanced.)

We had a wonderful stay! The hotel’s location up on the hill offered great views and a peaceful atmosphere, yet it was still close enough to the city to explore easily. The staff were all friendly and welcoming. A big thank you to Petr, the Guest Relations Manager, who patiently explained everything about the hotel and gave us great sightseeing tips. Also, compliments to Chef Jirka – my son ordered the beef steak twice via room service and said it was one of the best he’s ever had – tender, juicy, and full of flavor. Overall, a lovely experience and we’ll definitely be back!

Not so much that we don't like it, but just a suggestion for the housekeeping to replace complementary bottled water and tea/coffee daily.

The room was spacious with a lovely view of the park. When we opened the doors in the morning we heard birds chirping and felt secluded in the centre of Prague. The cable car was fun for our kids and also gave a great view of Prague. The swimming pool and sauna were well maintained and excellent. We also loved the touch of welcome drinks and pastries !

The room service/ restaurant were not flexible when we wanted some simple food for our children (eggs/ a bread roll/ a glass of milk) telling us it wasn't on the menu. This felt rigid given surely they had a breadroll available

The staff was nice, great breakfast, wellness & spa (sauna, jacuzzi & pool) were open since 7 am until 10 pm. The pool was about 18m long so it was possible to swim but not for proper training (unfortunately you cannot find this information anywhere).

When you enter the room, the TV automatically turns on with a promo movie - this was annoying every time. The lights were also placed weirdly in the room, either too much in your face or too little. There are no lockers/changing rooms in wellness - I have never seen this to be the case, staff does not stress this info so I saw many people entering surprised (including me). There is a sauna but no proper cooldown area, just 2 showers close to the toilets.

My stay at this NH Collection hotel in Prague was truly special, thanks to its unique location and features. Situated in a different neighborhood, this hotel offers an experience like no other with its very own cable car that takes you up the hill. The ride itself is a treat, providing amazing views that set the tone for a luxurious stay. Upon arrival, after getting off the cable car, you're greeted with a stunning car lounge on the rooftop, offering even more spectacular views of the city. It's the perfect spot to relax and take in the beauty of Prague from above. One of the most unique aspects of this hotel is its ground floor, which is actually located above and boasts a wonderful terrace. This terrace offers a peaceful place to unwind and enjoy the surroundings. I would also like to extend a special thanks to Peter (or Petra) from the reception for the amazing service provided by A1 Hospitality. Their attentiveness and warm hospitality made my stay even more enjoyable. . Overall, this hotel offers a remarkable experience that combines luxury with the charm of Prague's scenic beauty. I highly recommend it to anyone looking for a unique and memorable stay in the city.

However, I do feel that the spa facilities could use some improvement. While the hotel overall provides a luxurious experience, the spa didn't quite meet the same standard. With some enhancements, it could become a true highlight of the stay

Best location and stuf this is the reason why I like to come back every time in Prague

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- Quite close to metro Andel (15 min walk). - At the same time it’s very quiet and calm, especially if you compare to NH City. - Clean and spacious rooms. - Great view from their funicular. - Direct access to the park. - Dog friendly with amazing dog playground just nearby.

- To get to the reception you have to get on a funicular from NH City. It might be inconvenient, especially if you have a lot of luggage.

We loved everything about the hotel. It’s relaxed and friendly vibe and the staff in particular the reception staff, nothing was a problem for them! I would really recommend the Thai massage offered by the hotel. I have had many massages over the years in many countries around the world but this one was definitely one of the best! Thank you NH Collection!

Nothing

Great location on the top of the hill with a great view over the city. Silent place, a nice surrounding garden, excellent breakfast, very good facilities (cable car, swimming pool, fitness area). Big and cosy rooms. Very nice restaurant terrace. Much appreciated the breakfast schedule on Saturday until 11:00 a.m. and Sunday until noon!! Congrats!

The swimming pool is open from 3 p.m. during the weekdays. Parking place quite expensive (28 Euro per day) but a good connection to hotel. Small and tiny parking slots. Missing slippers in the room. Would be great and wonderful to have a balcony or a terrace from the room. The price is little bit high (~140 Euro/ night) but understandable within current market pricing all over the world.

We loved the room (en suite 40m2) Large spaces. Confortable equipment. Nice swimming pool/spa although small (no need of bigger just saying) Food at the restaurant was amazing Food at breakfast was amazing. Location is not bad. One bus stop from shopping center and almost all touristic visits were reachable by bus (we left the car from beginning to the end parked) Restaurant staff was welcoming, polite, friendly… well done guys ! The blonde waitress was very kind with our daughter which is always appreciated by parents.

Funicular stopped twice on the way. Pretty shakey and scary for some. Room card were not well set so we had to go few times to the reception to correct mistakes. The departure day was a bit disappointing. I’ve asked if there would be someone available early morning as we had about 11h drive ahead of us. Waking up at 4:30 to be at 5:15 at the reception with a 4 year old and waiting 30 minutes to get checked out… rough. Tried to call but no one answered as it was ringing in an empty reception. Receptionist explained that he was fixing issue and did offer the only breakfast we took but that doesn’t give us back the waste of time. Unrelated note: expensive parking…. 28€/ day?!?