We loved everything!! The hotel accommodation was incredible and spacious with every tiny detail thought of and the location was perfect - right in the middle of where one would want to be - close enough to walk anywhere and yet all that you need is right on your doorstep!

The Asian Fusion restaurant linked to the hotel (which we really wanted to try after seeing advertising on the hotel TV) was closed on both Sunday and Monday - although not sure if this is always the case?

This is my favorite hotel in Firenze. The location is excellent. The most important aspect of the Gallery Art Hotel is the service, atmosphere, cleanliness, housekeeping and the general ambiance. You just can't go wrong. I have been visiting this beautiful city for 40 years. Imagine!! I have seen many changes in hospitality, some are good and some harken to traditions of days gone by which lent a lovely patina to the ambiance of the city. The Gallery Art Hotel knows just how to bridge the old with the new. As an aside, if you have any circumstance pop up that requires assistance, the front desk and staff will gladly assist. Just a great hotel. It's my hotel for any visit to this fascinating city.

The staff, calmness, quiet room, location in the city is excellent. This is our 3rd time at the hotel from 2016.

I am concerned that with the opening of the rooftop bar, without any bar snacks or bar menu, to the detriment of the main bar will mess the hotel up in the end. There are lots of places to eat and drink in Florence and in 2016, 2018 and since the hotel bar was buzzing in the evenings on Thursday we literally had the whole place to ourselves, nice but weird.

I know Italians and many others like sushi but I prefer to eat the local cuisine when I travel, consequently we did not eat at your hotel restaurant.

The only negative thing was the party in the rooftop bar had the music too loud until 11PM and kept us up until it was over. Besides that the Hotel was an excellent choice for location and overall a beautiful property.

The property was incredible, perfect location, great rooms, very Florence forward!

Slight criticism but it goes a long way for a bartender to be friendly and welcoming, especially with kids. We’re in the most beautiful wine country in the world. Not a great experience at the bar.

Location was excellent if you want to be at the center of everything. Amazing staff went beyond and above my expectations. They were very responsive to our needs. They didn’t make you wait. They also offered to make all of our dinner reservations without any hesitations. Hotel is very clean and classy.

Service was too exceptional that I cannot think of anything that I didn’t like about the property. This is a 5 star hotel.

Very nice hotel as always, staff very very flexible and friendly

No 24h room service and both bars open only In the evening (but you can join sister location restraint across the street)

There are many aspects to like about this hotel. The location is absolutely central for the exploration of the city. The breakfast is varied and good with table service for coffee/tea. All very efficient. I particularly liked the fresh squeezed juices. The towels and robes are ample with good housekeeping. Beds comfy with plenty of pillows. Sundries provided, good hair dryer. Nice lighted closets. The public spaces are very serene. I particularly enjoy the library with all of it's seating. The attached bar is really nice with a lovely wait-staff. It's all good here. You can't go wrong.

I had some connectivity issues in my room for internet and I also had a difficult time with the temperature control. The housekeeping and management tried very hard to remedy this. When I asked, they got right on it but it did take a couple of attempts to remedy. Something must have been "off" about my room. It was just a bit frustrating in the evening when I actually needed to be connected. All of this said, the staff were each and all very accommodating and apologetic. So the silver lining is that you will have great interface if something does go awry.

The hotel is located in the heart of Florence one minute from the Ponte Vecchio and not far from major attractions. You’re in the city surrounded by buildings of a similar size so view is restricted. From our sixth floor balcony we could see a small section of the Arno and the Bridge. Room was good; bed was comfortable and breakfast in the library eating area offered an often-replenished variety. One is paying for an excellent location in a fine city hotel.