Great location near waterfront, plenty of restaurants close by

Nil - was great - stayed here many times

Bed was super comfy, good location keep in mind some of the cafes/restaurants near the hotel are shut on a weekend or shut at 6pm. Other than that’s all good. Gorgeous view over Auckland city. Handy tips for the parking: free street parking after 6pm until 8am. There is a free all day car park (weekends only) on the corner of fanshawe street & Beaumont street. It’s under the bridge. It’s a 5 minute walk to the hotel from there. We often parked there as it’s also 3 free hours at all other times. It worked out better for us than using the hotel carpark. There is also free all day (weekends only) parking on Beaumont street. If you are happy to move your car around a bit then you can get away with not paying for parking or just pay a little bit!

Our bed was made with a bedsheet that had stains on it but it wasn’t a problem as reception brought us a clean one to swap out. Cleanliness of the room could be improved slightly, dusty shelves in the cupboard where the kettle is and dirty marks on the walls. However, this didn’t really make any difference to our stay. We didn’t always put the sign out for our room to be cleaned every day.

The hotel is nicely quiet and the rooms very comfortable. It's a little out of the center--don't book here if you're not up for a 15-minute walk to the ferry building--but that's why it's quiet, which we really appreciated. Parking was relatively easy, in the adjoining (paid) parking garage. The attached coffee shop and market next door were really convenient, and the fish market area nearby is quite charming for a laid-back meal or drink. The only drawback for us was that we were there for four nights and our room was never cleaned. We were informed, going in, that the rooms are cleaned once every three days, and we had zero problem with that, but in four nights, you'd think we would have gotten one cleaning. That was a disappointment.

Location was great, short walking distance to restaurants, the Viaduct and much of the northern CBD. Loved having a supermarket, cafe and the carpark all the same building for convenience! The hotel was clean, and room was larger than average. The city view was wonderful. The 24hr reception was good as we arrived at 2am, smooth check in process.

The bed was very uncomfortable, felt like an old spring mattress that doesn't hold the shape and will slope down if you sleep too close to the edge. The pillows were also very flat and after three nights but neck and back were so sore I had to get a massage for relief.

Modern hotel in a great location just a short walking distance from the Viaduct with all its vibrant bars and restaurants. Room was decent and spacious. I was lucky to be accommodated on the last floor with a truly amazing view of Auckland skyline. Also enjoyed very much the breakfast options in the adjacent Tuck Shop. Parking option is available right next door (Wynyard Carpark) at reasonable price (costed us 20 NZD for a night). Overall a good value for money.

Just a little misfortune during our one night stay. The day we arrived, the hotel had a breakdown on its IT system, which delayed a bit the check in-process and unabled the guests to get a key card for their room. The staff handled this professionally through, and just had to accompany us to our room each time to manually unlock/open the door to access it.

Location was excellent. Walking distance to restaurants, bars and the harbour. Next door to Woollies. Security was excellent, needing the swipe card to open the property front door after 9pm and the 24hour reception desk was good, especially when arriving late at night. It’s very quiet at night too because it’s in a side street.

Our room was very small with no table or chairs for comfortable seating. Whilst it was ok for a night or two I wouldn’t like to be in it for a week. A little overpriced for what you get. No cafe (though there is one next door), bar, restaurant, pool etc. Very basic.

Room was spacious enough for two people with a beautiful view of the Sky Tower and city, and very comfortable to stay in. All staff I spoke to were helpful and polite throughout our stay. The location was wonderful with lots nearby including the ferry. Unfortunately my father got sick on the day before we checked out, but the staff were kind and helpful throughout the emergency as we had to call an ambulance and made a stressful scenario easier and we were very thankful for their support.

Only issue was that I had booked a twin room for my father and I but upon entering the room found the twin beds had been made up as a double bed. I remade the beds and separated them myself but would have appreciated if the room was set up this way as we were tired from traveling. There was enough bedding provided for the beds to be separated and as we arrived in the evening I didn’t want to bother hotel staff. However everything else was wonderful, and I would absolutely do this again to stay here in future!

the hotel has a great location if want to be in walking distance from city center but not there, as it is very crowded. We particularly enjoyed the location for wathing the new years fireworks, just minutes away from the marina harbour. Otherwise the room was small but cozy, with all amenities as usual, comfy beds, nice bathroom. Very nice accommodation.

only things I probably didnt like, we left the el socket convertor there (for eu electonic devices), we only noticed after few days, as we were camping, started to trace our steps, back to the hotel. I called, it was there, waiting with our name and room no. on it. I just dont understand why they have called or left a message, would have made it much more easier. but no harm done, all found and good.

Location! Stones throw away from great restaurants and bars along the harbour. Also having the Tuckshop cafe next door was a big bonus for those lazy mornings!

Parking is expensive - be prepared to shell out $54 a day to park at the Wilson carpark next door. It would’ve been nice if there was a deal in conjunction with the hotel for a special rate for guests. Street parking also available but still an hourly rate. Only bonus was it was free from 6pm til 8am the following morning.

Great location and staff