I have scored 9/10 as there was no recycling on site. This is important to me. Location fab for a concert at the O2 Academy, literally less than 100 yards along the road. Great at the end...home in 2 mins instead of fighting traffic, trains, taxis etc Good facilities on site...an ironing room, perfect for the days i was working, a micro to heat food, dining area serving breakfast am and pizza 24 hours plus various beverages. Room fine, its a budget hotel at an amazing prize, so a comfy bed with working shower and tv is all i need, and that was spot on. Reception could not have been more helpful in dealing with my queries and checking in...top marks to Dot, if there is a receptionist of the year award 2025 she gets my vote!

No recycling. A kettle in the room would have been nice but coffee machine near reception is ok.

Basic, but everything we needed for 1 night. It was clean and tidy. Good value for money.

Possibly a better system at night. The security guards were a little abrupt. Also, I stayed in a room with my 21 year old son in a 3 person room. They assumed we were sharing the double bed and didn't make up the single bed. We had to do it ourselves.

On Booking .com i booked a room with 2 single beds as my Daughter with travelling with me, due to my Plane and train being late i arrived at the Hotel at 00.40 , at reception i was given a double and a bunk above the double bed, the following morning i spoke with reception and a young man called SHANE listened to my story and immediately and without hesitation offered me a bigger room with two single beds, thank you SHANE for your professional work, we will be staying at the Ibis hotel on any further visits to Birmingham.

everything was super.

The Ibis Budget on Great Colmore Street was fantastic. The staff are super friendly and make sure your stay is comfortable and that you have everything you need. The lady who cleans the rooms is super lovely too. The rooms are always cleaned spotless. There's air conditioning in the room which is fantastic. Remember it's a budget hotel so the bathroom is compact, the sink and shower is in the room but tucked behind a wall. This was not a problem for us. It's a budget hotel but it's a lovely, clean, friendly one so we were super happy for our short stay. The location is brilliant just a five minute walk to China Town and near the lucky claw if you have kids. There's a grocery store literally across the road from the Ibis so you don't need to trek far for essentials. There's vending machines inside the hotel, tea/coffee machine, and pizza that you can heat up in the microwave, that are opened 24 /7. So if you're landing late don't worry you can get a snack. If you need your clothes ironed there's a room in the lobby of the Ibis where you can iron your clothes which is very good for those who need it. I was very satisfied with the room. No complaints. All super. Thank you Ibis for a lovely stay.

I liked it's close proximity to the town centre. The staff are friendly and helpful. I have stayed here many times before and it's the staff that really made me.

The TV remote didn’t work (446) The toilet seat had marks The bedding had long hair on it The key card didn’t work and I had to go to reception twice. There was no kettle in the room

I have stayed here several times, and everything about the Hotel is perfect. I particularly appreciate the friendliness of all of the Staff, and especially the Manager, who always spends time to greet you and make you feel welcomed. The Spa and Fitness Suite is great, and the food excellent, very varied, and well prepared at a relatively modest price considering the location and quality. Also, I had a massage on my last stay which was one of the best I have ever had. The car parking arrangements are really helpful when driving in from North Wales!

I can't think of anything here.

Always very friendly, welcoming and professional staff. It is good value for money. The beds are wonderfully comfortable. There is a free fresh water filter in reception area. There's a car park on site. We didn't this stay, but have previously brought our dog and there are very few hotels that take dogs and There's not many hotels who take dogs in Birmingham. We can easily walk our dog around the local residential area. And go for a run!!

Just minor things for us: no tea/coffee making facilities. Ibis Budget at the airport has a communal hot drinks making area available for guests. It would be good if this could be provided at this hotel too. The room was relatively quiet, hard given the location, but we were woke 7.15 by a coach leaving its engine running for 10-15 minutes and the passengers standing by our window chatting. Not a massive issue and difficult for the hotel to manage But none of these were big issues for us, however, we do love this hotel.

Lovely to be met by cheerful & welcoming reception staff. A different team was on the next day & they too were very cheerful & pleasant. Breakfast buffet was great. A good variety of food, well presented & good amounts. Only thing missing for me was plant based milk, but to be fair I didn't ask if there was any available. The kitchen staff did a good job of clearing dirty plates & keeping the area clean.

Annoying that you don't have any EV chargers. I had to drive out of your car park & hunt to find somewhere to charge. I'm so used to Travelodges having ev chargers it was a surprise. Get with the times Ibis!!

We stayed in the double room during the very hot weekend. It was large, clean and well-cooled (note: the "air con" is not an air con - it's a temperature control thing so you can't change the temperature but it kept the room cold). The bed was comfortable and the room has a small desk and chair so my partner could do some work. The toilet is in a small room but good enough and the shower was pretty good. Very nice for the price we paid. If ibis can keep the competetive pricing then we will continue to use the hotel.

My only comments would be the static showerhead and the lack of minor drink making facilities in the room (there are some machines in the lobby but, apart from the water, these are paid machines).

The room was very basic, but that's what I booked. All I wanted was somewhere to sleep and shower after a night in Birmingham at the Jeff Lynne's ELO gig. This fitted the bill perfectly and was easily within walking distance from the Utilita Arena. The room was spotlessly clean and the bed was very comfortable. The shower was good and the towels nice. It was good to get a parking space. I didn't pay extra for continental breakfast next morning, but it was there had I wanted to. Excellent value at just under £40 in the middle of Birmingham.

Quite a lot of traffic noise with the window open, although the aircon (which was silent) kept the room cool overnight with it shut.