Everything was great. It was clean. The staff was helpful. The rooftop sauna was a great perk. No daily maid service which wasn’t important to us but might be to others.

The location was too far from most sights for us to walk so we had to use public transportation. It wasn’t a big deal but might be important to some travelers. It was a 15 minute walk to the ferry to Tallinn which is why we booked it.

High Ceiling, Spacious Living Room Area, Nice Comfortable Bed in Loft, Nice Location (accessible to 2 Tram Station (9T and 8), Supermarkets) and Good Showers in Bathroom, Free Gym and Sauna, Hi-Tech Entry system. Very near to Ferry Terminal for ferries to/from Tallinn (Estonia). Tram 9T goes to Ferry Terminal, Kammpi, Central Railway Station, Senate Square, Ferry Terminal for ferries to Suomenlinna Island.

We stayed for 3N but were provided with only 2 Coffee Sachets (which they usually provide for 1N stay). And curtains can be opened/closed from living area only.

Quiet area but still near supermarkets, restaurants and frequent trams into the centre. There's not very many options for gluten free and vegan but if you let them know beforehand they will prepare a couple of things. Nice comfy studios, well equipped.

The tram runs across the road, it isn't too noisy but you can hear it - it's a quiet area though. The rooms seem to shake when nearby guests slam their doors shut. Especially if you're upstairs where the bedroom is, the whole of the upstairs shakes. Although there's no need for guests to slam their doors, the rooms shouldn't be shaking either. Breakfast can get busy and not enough space to seat everyone.

The studio flat was surprisingly roomy and having a kitchen to cook your own meals was great. Hotel is located near one of the harbours so was really convenient as I was able to walk from the Tallinn-Helsinki ferry to the hotel. There is a tram stop few minutes walk away that takes you into the centre in about 20minutes and lots of restaurants and supermarkets around. The sauna was also great to use. Only negative was that the rooftop bar was not open and would have been good to be able to sit up there in the evenings.

- Having more access hours for the sauna would have been good. - My room was quite cold in the evenings and you couldn't raise the temperature to above 23.5 degrees. I did ask for a heater at reception but they didn't have one available. Some rooms seem to get a lot of sun, I was unfortunately in one of the room not getting much of the sunshine & also in the room which didn't have a window that opened.

Loved the sauna! Amazing view! 9,5/10. 0,5 point done because a timer or a sand clock could really be useful in the sauna just to be aware how long you're sitting there.

There was the constant unpleasant smell in the bathroom. Was it sewerage or maybe mold? Also, too bad that after paying so much for the stay the breakfast was not included... Finally, it is rather annoying that every door and everything is unlocked with the app. Sometimes it takes so long to unlock the door... Also I don't see the point locking public spaces inside. Like sauna, gym... Only hotel guests can access them anyway, what's the point of locking them...

The accommodation was a 15 minute walk to the centre and a similar distance to the ferry port. The accommodation had a mezzanine bedroom, with a small kitchen & lounge area below that had a fridge, microwave and small hob enough kitchen equipment, plates and cutlery to meet our needs. Our sofa was converted into a single bed to accommodate our 3rd guest. Everything was spotlessly clean. We all found the beds and pillows to be very comfortable with good quality linen leading to everyone having a great night's sleep. It was great to have a balcony to sit out on to have a drink in the evening. Breakfast was a simple continental style, and whilst not extensive it was of good quality. We used the rooftop sauna which had nice views over the city. The staff were friendly and helpful.

Nothing

We booked this apartment to attend a conference at the Cable factory during the summer of 2024. It was an ideal location. There were a few supermarkets and restaurants nearby. There is also some outdoor park area near the water, great for outdoor exercising. There were also trams nearby for easy access to the center of Helsinki. The apartment has a high standard, comfortable bed, practical kitchenette and great views. The hotel offers a gym, sauna and cafe.

The hotel provided us 2 pillows that were quite thin. When we asked for extra pillows, they charged us 5 euros extra per pillow. The sauna was lovely, but it was only open for 2 hours each day, and only allowed men only or women only on separate days. They should offer at least a few hours with mixed genders so friends and couples can enjoy it together. And finally, the bathroom has an automatic motion sensor light. It was uncomfortable having a glaring light turn on for nighttime bathroom visits.

This place is wonderful! Beautiful, well equipped, very comfortable, far better than I expected the experience to be and it would have been an exceptional score. However, the fact that it was so great made the two issues stand out so starkly.

The "digital key" solution is absolute crap. It doesn't work half the time so you are standing outside, in the elevator, or in the hallway for minutes in end just waving your phone at the lock hoping it might read as you try to open and close the app and digital key in the sincere hope it might let you OUT OF THE ELEVATOR ANYWHERE. Also, the occupancy sensor in the bathroom that turns the light out on you constantly in the shower is a major problem. You cannot reactivate it from within the shower, you have to open the door. Seems like a safety issue.

I did not take breakfast. The location was pleasant and there were shops and restaurants within walking distance. It was a 30 minute walk to the centre of the city but a tram runs along the street in front of the apartments. It takes about 15 minutes to walk to the Western Terminals where you can get the ferry to Tallinn, but again you can take the tram there if you like. The apartment itself was cosy and comfortable, with a view to the front over the surrounding area. One feature I particularly liked about the apartment was that it was on two levels, connected by a stairway, so that the bedroom area was on a kind of balcony, overlooking the living area. The reception staff at Unity were very courteous and helpful when I had to arrange for them to receive some luggage that had been delayed by the airline. The reception area itself was very well furnished, welcoming and comfortable. I stayed at Unity for 6 nights and I loved it and was quite sad when it was time to leave. If I come to Helsinki again in the future I will book a Unity apartment without hesitation!

The only thing I would say is that the smartphone app used to access the apartment door, lift, laundry, etc, was a little slow at times and it took me a while to get used to it, but once I was familiar with how it worked there was no problem with it. If returning to the apartment after 23:00 though, it is essential to make sure you have enough charge in your phone to ensure you are able to get back in.

Peaceful, cosy, clean hotel in a quiet area. Got greeted by a lovely receptionist upon arrival with the most charming and contagious smile that illuminates the room. She enthusiastically chatted about Helsinki and the life here as a local, tried to understand my interests to recommend sites to enjoy around the city, and shared a very pleasant non-shallow conversation. The interaction with her was the highlight of my evening that made me feel cozy after a long trip, and brought a smile to my face that stretched through the rest of the stay here.

I sadly missed the sauna opening hours because of not checking them and arriving late.