The location was unbeatable with proximity of only 1 block to Skytrain and all bus routes. Staff was very professional. The concierge Doug guided us and made reservations on our behalf. Liked the restaurant/coffee bar for a place to catch your breath and plan outtings.

Minor items. The showers need curve curtain rods and a a safety bar for transitioning in and out of the shower. The fridge temperature is not adjustable below 41F and will not get waters cold down to 37F. The ice machine was down on out floor the whole time we were there.

The bathroom was spacious and included a shower and tub. The bed was comfortable, and there were plenty of outlets for charging. The coffee in the room was good. There was a refrigerator but no microwave.

The price was very high for the accommodations (summer rates). The television was quite small. There were no perks except water at the desk. I booked a "city view" room, but the view was blocked by a building that appeared to be under construction. The parking was way too much, 52 dollars per night. At least there were in and out privileges.

The bed was very comfy and soft. We loved the room size - not too big but cozy and spacious with a nice closet. The bathroom had great lighting and plenty of mirror and counter space. The lobby was stunning. We ordered in food in the morning and it came fast, hot, and delicious. They had tote bags in the closet that you could take home for $5 CAD, pretty good deal and cute souvenir!

We didn't realize there was no hot tub. The pool was nice and good temperature, but a bit messy in the room/pool could've used a good cleaning around the edges but still nice.

The location is terrific, a short walk from the cruise ship terminal and the shopping precinct is a few steps away. Our room was good and the bed was comfortable. Breakfast was included, there were plenty of choices on the menu and it was delicious. We loved that this hotel is dog friendly, we miss our dogs when we travel so it’s always a treat when we meet pups and get cuddles. We’d stay here again.

There was nothing we didn’t like about this property

The hotel is fine. Everything is modern and functional. Didn't notice any specail problem. Didn't have enough time to try hotel's pool. No homelesses and drug guys around the hotel what is fine. The WiFi is not paid, it's free. The Pacific Center mall is near the hotel.

I booked the room with the option to purchase breakfast for 20 dollars. When I asked at the reception what is included in the 20 dollars I was answered that I just order in the menu for 20 dollars. It's ridiculous as you can just enter the restaurant and order a la carte. After my complaints this option was removed from the booking options. But I wonder what guests get for a breakfast when they book a room with a breakfast included. Anyway, it's not a buffet. According to the reception they do not provide buffet options for their breakfast.

Our room was well sized, and very quiet. Also, the room was cleaned when we were out, at different times each day. I never saw the cleaning cart in the hall, which was a really nice touch! The hotel restaurant, DIVA, had fantastic service and food, even for a vegan wife!

The facility exceeded our expectations. I can't say anything we did not like!

Location is great. Central to downtown, quick access to transit, lot's of restaurants around with a range of prices. The bathroom is nice, with a lot of counter space. Great if you don't want to keep your grooming supplies in your luggage.

The price when there is an event in Vancouver goes up really sharply. But that is the same for all of the downtown hotels. For 3 people, the room is tight quarters (standard, 2 queen beds).

Great location with easy self parking where we left the car for our entire stay to explore the city on foot supplemented by a couple Ubers. Very clean room with a window we could open (important) and a luxurious comfortable bed. Our package included breakfast which was fabulous. The staff were all wonderful especially Anastasia at the front desk.

The location was great. It is close enough to the pier to walk, and close to the Skytrain station. There are everal nearby restaurants. It was just steps away from a festival at the Art Museum.

A little pricey but I guess a good value compared to some others in the area. The angled hallways were a little disorienting. I felt like I was in a maze.

Staff, especially Irá at the front desk and Josh and Vance in the bar were very accommodating. Location was great , close to everything. Hotel and room very clean and comfortable. Would highly recommend. Price is probably comparable with other properties in the area. It was very quiet too.

Cant think of anything