Fantastic stay at this hotel. The staff is super friendly and helpful. The hotel is in a quiet area, away from the noise of the city center. There are good restaurant choices nearby. The tram is only a 5-minute walk from the hotel, and one can easily reach the city center in 10 minutes. Our room was spotless, and the bed was SUPER comfortable. We kept asking ourselves, "Can we just take this bed with us?" A good night's sleep is of utmost importance. The parking garage is very safe, and the spaces are ample for even bigger vehicles. I can't recommend this hotel enough.

Our go-to hotel in Bordeaux - stayed twice at this hotel, once in a junior suite and once in premium room. Comfortable room, nice bathroom, clean. Very nice gym with machines, free weights, cardio, high bar, parallel bars etc... Excellent sauna and steam room at no extra cost w certain rooms. Good breakfast, nice outside area in summer.

Parking costs extra. Door keys always demagnetize so have to get them redone several times. Room service not always available. Reception not always reachable.

Comfortable, quiet room. No noise from the corridor or adjacent rooms and when window closed well insulated from outside noise. Nice, big bathroom with a good shower. Friendly, helpful staff. Able to leave baggage at the hotel on the last day.

Couldn't tell if the air con was working, but managed to cool the room down by opening the window anyway. Nicer tea and coffee would have been good.

The lobby staff are very friendly and really helpful. The waiters and servers on the rooftop as well. The spa experts were very kind and knowledgeable.

I thought there was a lack of air conditioning around and the keys-cards to unlock the rooms were not very convenient as they would deactivate automatically if one were to duplicates their original keys.

Superior room with bathrobes and fridge. Good shower and comfortable bed and pillows. Staff were great-very helpful and friendly. Good location to visit Cité du Vin and Bassins de Lumieres. About 8 min walk to tram-easy to use tram system.

Car park entrance was very narrow! Breakfast was fine but not as good as the other two hotels we stayed in.

Room was spacious and superbly clean and beautifully decorated.

We had to request the aircon be adjusted as our room was quite warm. However, staff were responsive. The parking is not included in the stay (20 euros per night) and there is little parking in close proximity which is inconvenient with luggage. Room service wasn’t available on the room phone one of the nights. The spa isn’t included and is just a sauna and steam room- not jacuzzi or pool.

Fantastic hotel. Reception staff are absolutely wonderful, so friendly and helpful. Our room was just perfect. Probably the best we have had in France. We travel regularly through France to the south of Spain with our dog and often feel we are given a room that is substandard because of the dog. Not this time. THANK YOU!

Nothing to dislike. Everything was just perfect.

This was the perfect location to be in Bordeaux, just a very short distance to Le Cité du Vin and any number of restaurants nearby including the rooftop restaurant in the hotel overlooking the city and water. The spa was a delightful and enjoyable addition. The breakfasts were well worth the 15 Euros. Parking is conveniently located inside the hotel building. Highly recommended!

Nothing.

So much! The location is fabulous - walks along the river in both directions are lovely and the variety of restaurants locally is so easy and enjoyable. Plus being near some interesting sights. We love the rooftop bar for breakfast and an evening drink. All the staff just seem to want to make our stay enjoyable and cannot do enough to help with local guidance and information on places to visit. We have already stayed here before and it is our preferred hotel in Bordeaux whenever we visit.

We find the menu of the main restaurant on the ground floor is very dull and with not enough variety. So, although we always read it and would like to eat in it, we never do because it seems such a boring choice of food.

The bedroom was very spacious and very clean, AC was super silent and the bedroom was sound proof, bathroom was spacious and very clean and modern as the whole bedroom, toilet in a separate room which is nice, breakfast was on 5th floor with rooftop tables with amazing view. Breakfast was very good and with a good amount of options, the hotel is overall big and modern and super quiet , our parking ended up as free.