The breakfast was excellent very prompt room service 🙂 so helpful when asked for plates for the room for a takaway also a complementary coffee while waiting room was lovely and kind we where a half hour early 🙂🙂🙂🙂

There was nothing i didnt like they are very well organised and friendly reception and staff ...

We just loved how clean the hotel was and how friendly and helpful the staff were. Our room was very comfortable and we really liked the decor - very nice finishes and quality materials used. I particularly liked the spacious bathroom and loved the throw across the bottom of our enormous and comfortable bed. Had a great sleep - a wonderful breakfast & would highly recommend. There was plenty of room in the carpark and the location felt quiet and safe .

Nothing we didn't like about this hotel really - except maybe it was a teeny bit further out of the centre of the city than we initially thought. I wouldn't let this stop me from staying in the future though - great hotel.

The staff were excellent, well trained and very customer focused, every interaction was very positive and helpful. We had food in both the bistro and as part of a function and both meals were excellent. As a non-meat eater I really appreciated the choices that were available to me, the vegetarian burger in the bistro was the best I’ve ever had in a restaurant, normally the efforts to make a good vegetarian type burger are poor but I was really delighted with my choice, compliments to the chef :-)

Obviously would love access to a swimming pool :-)

Good base to explore the city safe comfortable easy to find

Had everything I needed at a reasonable price in comparison to other hotels in the area

This was our 4th visit to The Menlo. We came over for granddaughter's christening in Balliasloe. We were allocated an accessible room as requested when booking the hotel. We received a warm welcome on arrival at the reception desk. My sister joined us for the weekend and we'd arranged to have a meal in the Bar when she arrived.The bar was extremely busy, unfortunately we hadn't booked a table and we were directed to the residents bar until one became available. The meal was excellent and the bar staff were very pleasant.

Everything ! It’s located just a 20 minute walk into the city . Shopping mall close by AND for anyone needing to do laundry they was a very interesting but functional out door laundrette located in the shopping area . We ate dinner in the hotel on our first night and it was fantastic! My husband is a veg/ vegetarian and even he was pleased. All the staff but particularly the Front desk staff were so helpful. No question they didn’t have an answer for. Where to eat in Galway, what bus to catch to get into the city and where. Every suggestion was spot on. Laura Anne in particular went above and beyond to help us enjoy our stay in Galway!

Nothing

Exceptional staff make this hotel a wonderful place to stay…and the gluten free breakfast for us as celiacs was absolutely outstanding. We had a full Irish including GF black pudding and sausages, plus gluten free pancakes and jam/cream scones were also provided. I can confidently say this was the best gluten free hotel/B&B breakfast we have ever had, anywhere in the world! Thank you to the kitchen staff for working so hard to give us celiacs equal food provision! Very close to Galway city as well, either driving in to park (very easy 10 minute drive) or catching the bus from outside the hotel.

Nothing. It was fantastic.

Beds and Pillows.. fantastic. Room decor very restful yet with several strong reading lights.. Looks spotless Proper bath and double shower head in the bath but easy to step in. Lovely and quiet outsideut it might be a bus ride to the Quays /Galway Bay.. Free car park.. very good. Lifts speedy. Staff .. very nice and helpful. Breakfast excellent. All in all it's a very lovely place .. highly recommended.

room was clean, staff friendly, goo location to the city

in the room there was no hand soaps in the bathroom, there was no shower shampoo, conditioner etc, my wife had to call down to get hand soap. this is what they only brought to the room. Late check, we arrived at 3.30, we were told check was at 4pm, which was fair but when we returned at 4pm room still was not ready, for the money charged for the room an earlier check in should be allowed, nearly 300 euro for one night you should be allowed to rest in the afternoon if you have travelled before dinner, 4pm is a late check in.

everything was fabulous from the room to the food everything had no faults with staff polite really enjoyed it and access to public transport just outside the door was excellent love to go back again

The 2 only minor thing was the bar in the residents area was hard to get a drink always waiting or calling from other side to get attention of someone but nothing major and the suite he had was bath and shower i have hip problems so thought in suite would nice to have large shower instead of bath