Location was SO convenient, especially for the price. The room was small but the bed was large and comfortable. Soap smelled great, kettle didn’t work when I got there but was fixed or replaced quickly once I asked about it, and the staff were all very sweet and helpful. It was easy to store my luggage for the afternoon after checkout, and it was all in all a great experience!

I didn’t get a “do not disturb” sign to hang on my door, and housekeeping came by around 8:45/9am the first two mornings, while I was pretty desperately jet-lagged. I imagine they would have given me a sign if I had asked, though, and I just shouted out to please come back later, and all was fine!

Amazing location. Walkable to Soho / theatre district. Felt very safe even 3 women walking home at night

Very slow checkin and unfair q'ing system where you had to pick a line, rather than first come first served. The entrance is also difficult to find once at the address

The hotel was very comfortable, clean with fantastic access to tubes, buses etc. Our room was comfortable with everything you needed. The staff were very polite and helpful all in all a great stay.

I’ve given this hotel a 9/10 my in criticism and the only reason I didn’t mark a 10 is because of breakfast. The breakfast itself is lovely everything u could want. Cereals, pastries, full English, tea & coffee, juices, cheese & cold meat. However the ques are shocking as it’s a busy hotel also when I was there no jam was out. I did ask a member of staff who said there was some near the cereal (there wasn’t) but this is only a minor critique and I would 100% stay here again.

Location was perfect, within walking distance of Covent Garden, Carnaby, Oxford street etc., plenty of restaurants, supermarkets around the hotel and easy to find. The rooms was very clean and clearly newly renovated, beds were very comfortable, shower was nice too, enough space in the room. Breakfast was nice and varied although very noisy but that's to be expected with this kind of very big hotel. Coffee is only coffee by name, not taste. The rest was good (English breakfast was fine too). Downsides : - very very very loud at night. Not soundproof at all. The room was situated on the side with the London Pub and the entrance. Even with the window closed, you could hear everything. It is the case in most hotel/hostels in London, soundproof is non-existent in the city. I would suggest bringing earplugs if you hope to get some sleep. - the sink was nice but (a detail, that can become a bit annoying) is that the faucet is a bit too long and ends in the middle on the sink, if you want to wash your face, you have to try and fit it on the side otherwise you'll end up with a bump on your forehead 😅 and also you tend to have water splash all around the bathroom because of it.

We needed 3 separate beds. The triple room was perfect for us. We were comfortable and had plenty of room. We enjoyed the traditional breakfast to get our busy days started. The location was near a campus and the tube, making it easy to go anywhere in the city. I used a laundromat close to the hotel, which cut down on the amount of clothing needed for the trip.

The weather was nice during the time we travelled (5 days-late May, early June.) We needed to open the windows for comfort. The noise from events and the outdoor restaurant area was a bit noisy at times in the late evenings, but I still would have selected this hotel.

Very good location!! Underground station and bus stops close by. Also has restaurants around. Comfortable beds and there was a safe in the room.

We were still able to hear every traffic noise with the windows closed. We kept the windows open because it was very warm and there was no air conditioning, but because the windows were open the traffic was really loud. There was no fridge. The shower pressure was very low. And there was no hook to hang your towels, only a very small towel rack which was right next to the toilet. For reference, we were with 3 and were put in a room suited for disability, with a single bed and a double bed. Despite all of this I would definitely recommend!

Positives: 1) great location; 2) the room view; 3) the friendly staff in the corridors ; 4) next to the city sleeper...(quiet on one side); 5) the vibe and atmosphere; 6) a bath and shower; 7) the courtyard & lights; 8) checking-in was swift - obviously English; 9) the lifts were close-by...10) a hotel for all - young or old, stag/hen parties...footie...etc...11) well-run massive hotel...12) could have been worse Negatives: 1) minor niggle - toilet roll pulls over, not under; 2) lack of sockets - one double socket....no usb; 3) while check-in was a doddle, leaving luggage in the basement was a no-go after checking out after seeing the queue; 4) no fridge; 5) going green by saving water (towel on the rail etc), yet heating was on...6) the TV was too small & old school relay ...7) the taps in the sink moved...8) the bath was built for a rocket man! 9) the palava of the TV...10)

room was small by US standards, but probably pretty standard in the UK. Beds were very comfortable. everything was clean. Staff was prompt in any requests we had, cleaning room, leaving towels. I know this was a huge hotel and great price but it was odd there was no luxuries in the lobby area, no where for people to sit and linger. The phone in our room was out of order but we didn't really need it so I didn't request a change. Requested iron and it was brought up but had to remind one time.

I know this was a huge hotel and great price but it was odd there was no luxuries in the lobby area, no where for people to sit and linger. The phone in our room was out of order but we didn't really need it so I didn't request a change. Requested iron and it was brought up but had to remind one time.

Nice bathroom and very good located with many public transport options nearby. The bed while was consisting of two single beds, it must be the best one of these types I ever seen being used. No issues with it splitting or anything. Comfy bed and extra pillows which was much appreciated. Ability to store luggages for an extra trip to the city before catching a flight.

Sound proofing doesn't exist. I have issues sleeping in noisy environment so I had brought him me my earbuds which helped a lot. A room for two people had only one chair and a small table. I would have expected at least two chairs. Groups of people shouting, laughing and being loud doesn't help it conjunction with the absence of sound proofing. Check in process takes time be prepared. Check out was quick and easy.

I am normally disappointed when I stay in London and when I read some reviews of the RNH I was expecting more of the same but it exceeded my expectations. It isn't a luxury hotel. There isn't a sauna in the basement or a rooftop swimming pool but my room (standard double) was spacious and clean, the bathroom was actually big enough that you had to step from the shower to the wash basin rather than having to shuffle around in a confined space.

The bathroom was so big that you can't use the toilet and brush your teeth at the same time. When I checked in I enquired about the breakfast but I decided that there are so many places around about that I wouldn't take it, at which point the receptionist gave me a wry smile and said "that's probably a wise decision". Therefore, I suspect that the breakfast is typical London hotel fare of burnt croissants and deep fried sausages; but that isn't a problem because there are so many places to choose from within 5 minutes of the hotel.