Overall had a good experience. 5 min walk to the beach, 8 min walk to a supermarket, 7 min walk to the bus stop that takes you to CBD. After that it’s like 15 min bus drive. I also walked to Devonport - 5 km so it’s manageable. A good location if you want to visit other northern beaches of Auckland. Very comfy bed. Pool was there indeed but it seems that I was the only one who used it during these 5 days that I stayed there as it looked cold but I was fine with it anyways. My room was not overlooking the main road so it was quiet and I also haven’t heard the neighbours. Great full blackout curtains. Big windows which I enjoyed. Solid WiFi speed and good air-con. I haven’t had a washing machine or a bath tub, so nothing to say about that. A toaster and a microwave was a great bonus - usually hotel don’t have them! A game changer having these things really. Friendly staff and good communication.

I checked out before 6 am and walked along the main road and saw that the empty rooms had the light switched on! Not a very green approach :) Another thing that I’d mention is no access to a balcony. I had a door leading there but it was locked.

The receptionist was very helpful, ready & willing to help set us up with everything we needed on arrival. The check-in process was smooth, very quick & efficient - the complementary homemade brownie was a sweet touch. The room was spacious, the decor tasteful - and the shower! The bathroom area alone was very impressive, definitely a highlight. The beds were another highlight of our stay, so comfy - definitely the best night's sleep we've had in a while, it was so good. Out of 10 we'd give the hotel a 10/10, we will absolutely come back again soon - thank you for having us, was truly a pleasure.

What we didn't like? That we only booked in for one night - if we had more time then we would've definitely stayed a few more nights, we enjoyed our stay so much. When we book again, we would like more brownies please - compliments to the chef, they were delicious & we'd happily pay extra just for a whole tray of those brownies alone. Thank you again for having us, all due credit to you & your staff for creating such a wonderful experience.

I loved the open shower, and there was plenty of vanity space for storing my toiletries. The tiny kitchennette was a pleasant feature. I liked the tinted windows, and the room was spacious.

The windows needed a good washing. The bed sheets were always crumpled up, because a top sheet which was too small for the bed was used as a bottom sheet, instead of a proper fitted bottom sheet. The bed was actually two beds laid side by side, so there was a hard ridge in the middle; not comfy.

Location for traveling was great - easy walk to beach - bed was comfortable and was able to sleep well had blackout curtains - staff were happy and helpful

The entrance from car park to unit after hours was by a stone staircase from car park for less mobile/older clients this could be off putting - car parking was small area to manoeuvre in having a rental vehicle just made us a little nervous when parking

While it is clear this is an older property The rooms in this property seem to be completely renovated. Our room was clean, comfortable in wonderful shape and nicely outfitted. I had no interest in the pool but it looked clean in passing. Our room had a modest kitchenette with kettle, microwave, small fridge, and plates, cups, utensils, coffee, tea, creamer, etc.. there was also a large wardrobe and some storage drawers in the bathroom. Bed had a thick foam mattress topper.

Travelers should keep in mind that there are no elevators in this multi floor facility so ask ahead about ground floor availability if you have mobility issues. The bed was comfortable though too soft for my liking. My wife wasn’t troubled by it though and actually slept better than usual.

Loved the pool swim I had although cold this time of year. Our adult boys used the gym and were very happy with the equipment. All the staff are lovely, reception as well as cleaners. Our family stayed in different rooms all very clean and comfortable with nice styling. So close to Takapuna beach, we walked on the beach every day with a coffee from winsome Cafe. This is a really well run hotel and totally suited our needs. We will definitely be back to stay. Already missing it!

large bathroom, especially the shower, and comfortable beds. Location handy to where we wanted to go on the North Shore.

We were on the 3rd floor of a block that did not contain a lift. We weren't told that on arrival . We are both elderly and when we found only stairs I went back to Reception. The young man there said there was a lift but in an adjoining block. He came with us, showed us the lift, accompanied us to our room and handled our luggage for us. He was excellent, but that wouldn't have been necessary if he had explained the situation to us on arrival. There is a floor to ceiling window in the bathroom ensuring it is well lit. It has a great view to the footpath and road just next to the motel. However it is normal glass which meant we had to have the blind pulled down to the floor when using the toilet and shower. Perhaps the lower half of the window could be frosted to allow for privacy.

Location is great, short walk to takapuna beach & also the supermarket. Nice clean comfortable rooms. Bathrooms recently renovated. Staff lovely. Good off street parking

All was great, the pool doesn’t seem to be heated. Gym was locked, couldn’t find the sauna but I’m sure someone would help & show you if you asked. It is close to the road but road noise didn’t worry us

The room was nicely modern and newly renovated. Was clean, fresh, spacious and cozy. The deluxe studio was handy and had all you needed for a stay. It was a lovely stay, and so close to the beach too.

Getting to the room was a tad tricky, but manageable from the reception area. But from the back way (out of reception hours) there was alot of guessing as there was minimal signage of which way the room was. It would have been fun to use the pool facilities at any hour. And having room service or a food facility present at the hotel would be a great addition too.

Very comfy room with everything we needed. Nice to be able to open sliding doors and have fresh air. Room was quiet which was a pleasant surprise considering the proximity to a major road. Shower had really good pressure which is unusual in our experience. Staff were friendly and helpful. Very convenient to have on-site parking. Definitely recommend.

Was a bit surprised to find no one at reception when we arrived, which was just after 3 pm so normal check in time. Had to wait about 5 minutes before someone turned up. Staff were apologetic when they did and were very friendly and helpful. Was only a minor annoyance.