2,056 reviews
From
$1078 Customs Street, Auckland, 1010, New Zealand
2,056 reviews
1/124
Restaurant
Free wifi
Room service
Fitness center
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Mövenpick Hotel Auckland is a 5-star property in Auckland, New Zealand. Located at 8 Customs Street, it sits just 0.3mi from the city center and has earned 2,056 reviews. Price starts from $107.
Featured amenities include free wifi, a restaurant and bar, and room service, along with a fitness center (free) and a 24-hour front desk. Practical touches such as non-smoking rooms, air conditioning, an elevator, a terrace, a sun deck, and a tour desk bolster comfort and convenience. For families and business travelers, options like kid-friendly buffet, babysitting/child services (extra charges), kids’ meals (extra charges), extra-long beds (> 6.5 ft), parking (extra charges), a business center (extra charges), and meeting/banquet facilities (extra charges) are available.
With a city center address and well-considered amenities, this Auckland stay blends comfort and convenience for solo explorers, couples, and families alike.
On-site dining offers a world of flavors. BODA serves Jewish cuisine in a FamilyFriendly, Modern setting, while Custom Lane brings Modern French and European dishes to the table. For a relaxed start to the day, Breakfast at BODA provides a FamilyFriendly, Modern option to kick things off with energy.
Amenities go beyond meals to keep travelers comfortable and connected. Free wifi, a restaurant and bar, and room service set the scene, complemented by a free fitness center and a 24-hour front desk. Practical touches such as non-smoking rooms, air conditioning, an elevator, a terrace, a sun deck, and a tour desk smooth every step of the stay.
Families and business travelers will find versatile options. A kid-friendly buffet, babysitting/child services (extra charges), and kids’ meals (extra charges) cater to younger guests, while extra-long beds (>6.5 ft) add a touch of convenience. Parking (extra charges), a business center (extra charges), and meeting/banquet facilities (extra charges) support work-ready plans, and a range of accepted payments—Cash, Mastercard, American Express, Diners Club, Visa, JCB, and Eftpos—ensures smooth transactions.
Closest airports
Auckland International Airport
11.4miRestaurant
Free wifi
Room service
Fitness center
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Tour desk
Terrace
24-hour front desk
Non-smoking rooms
Elevator
Extra long beds (> 6.5 ft)
Free toiletries
Show 8 photos
Superior, King Size, City View
1 King Size Bed
235 sqft
City view
Private Bathroom
Coffee machine
Flat-screen TV
+
More details
This room has a plush king-sized bed and an private bathroom with a rain shower and manuka honey toiletries. There are bathrobes, slippers, a mini-bar, tea/coffee making facilities and a 42-inch Smart TV with USB and Blu-tooth connectivity.
Show 7 photos
Deluxe, 2 Queen Size Beds, Ocean View
2 Queen Size Beds
30 sqft
Private Bathroom
Coffee machine
Flat-screen TV
Refrigerator
x4
+
x3
More details
Deluxe Room with Two Queen Beds Ocean View includes 2 queen-size beds 150-154 width.
Show 9 photos
Junior Suite
1 King Size Bed
45 sqft
City view
Private Bathroom
Coffee machine
Flat-screen TV
+
More details
This junior suite features a king size bed. The spacious suite features an private bathroom with a rain shower and manuka honey based toiletries. Guests can relax in the lounge area with a 42-inch Smart TV, Bluetooth connectivity, a Nespresso machine and complimentary WiFi.
Show 6 photos
Superior, 2 Queen Size Beds
2 Queen Size Beds
30 sqft
City view
Private Bathroom
Coffee machine
Flat-screen TV
x4
+
x3
More details
This spacious, elegantly appointed room has 2 queen-sized beds and an private bathroom with a rain shower and manuka honey based toiletries. There is a mini-bar, tea/coffee making facilities and a 42-inch Smart TV with 57 channels and Blu-tooth connectivity. Bathrobes and slippers are included.
Show 9 photos
Superior, 2 Single, City View
2 Twin Beds
235 sqft
City view
Private Bathroom
Coffee machine
Flat-screen TV
x4
+
x3
More details
Superior Room with 2 single beds, City Side includes 2 single beds 80-130 width.
Show 5 photos
Superior, 2 Twin Beds
2 Twin Beds
Free wifi
Minibar
Flat-screen TV
Refrigerator
x4
+
x3
More details
Superior Room 2 Single Beds.
Show 5 photos
Superior, King Size
1 King Size Bed
Free wifi
Minibar
Flat-screen TV
Refrigerator
x4
+
x3
More details
Superior King.
Show 5 photos
Classic, Queen Size
1 Queen Size Bed
15 sqft
Air conditioning
x4
+
x3
More details
Classic Queen Bed
Show 8 photos
Superior, Queen Size, City View
1 Queen Size Bed
235 sqft
City view
Private Bathroom
Coffee machine
Flat-screen TV
+
More details
Show 5 photos
Superior, Queen Size
1 Queen Size Bed
x4
+
x3
More details
Superior Queen Bed
Superior, City View
1 Twin Bed
+
More details
Superior City View
Deluxe
1 Twin Bed
x6
+
x3
More details
Deluxe
8.2
2,056 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Kennedy
8.2
January 2025
The location of this hotel is incredibly nice and offers close proximity to Auckland Harbour, Maritime museum, train station, boat cruise, restaurants and shops. The harbour views from my room at level 8 was blissful and memorable. The receptionists were very good and would go out of their ways to help. The people in the restaurant were amazing.
It appeared the hotel is a bit short of cleaning staff or the cleaning staff were not proactive. Throughout my 7 days stay at the hotel, they never came to clean the room except when told the receptionist to tell them to clean it. It was also weird that the fridge in the rom was never refilled throughout my stay, even after informing one of the staff about it.
Lynell
10
July 2025
This hotel is amazing!!! The staff are exceptionally great and extremely accommodating. Location perfect 👌 Views of the harbor and straight opposite queen st. The room was comfortable and had everything you could want. Bed was the best bed i have slept in! This hotel is my number 1. By far, I can not vault a single thing. The restaurant BODA located on the top floor was delicious. Everything we ordered was absolutely delicious, especially the wagyu steak. Wow! Will be coming back here always!!
Nothing at all. Honestly, there was nothing we didn't like.
Stephen
8.2
March 2025
I loved how hard the staff work as a team to deliver service. The location was perfect with a rail station and the harbour just outside the door. Next door is a well stocked Four Square Supermarket - self service with card only payment but that’s how things are today. High quality rooms with probably the best beds in town. Easy access to local Ferry trips 100metres away. Don’t miss the bakery coffee shop next door for breakfast or morning tea.
My room was a little tight for space but the bathroom and bed comfort were very good. Water pressure from the shower excellent.
Maree
9.1
January 2025
The team at the front desk were exceptional. The room exceeded our expectations, large, clean, very comfortable with absolutely amazing views of the Harbour. Although I did ask for housekeeping to come and wipe down the marble table in the TV room, as it looked like it had not been cleaned, however, it was actually stained. Chocolate hour from 3 - 4pm in Boda was a lovely touch, a relaxing space, with comfy chairs and beautiful views across the Viaduct and Harbour. Cocktails were very tasty.
We had breakfast at Boda which was somewhat disappointing for the price $42, substandard for Movenpick. Although the view made up for it. We waited over 10 minutes for our poached eggs (it wasn't busy at the time), the coffee came from a coffee machine, as opposed to a barista, we felt that the choices were limited for the price charged.
Alex
9.1
June 2025
Near to commercial bay shops and Just Bread cafe and other eateries, close to venues ie viaduct. Nice decor and super comfy beds. Staff so very helpful and friendly. We arrived early and expected to put our baggage in storage until check in was allowed and the receptionist very kindly allowed us a room well before time - we were so grateful especially as we’d left home at 4.30 am to travel up to Auckland
Just a wee thing but noticeable at night - the nightclub directly below. Take earplugs if facing towards the harbour
Tara
9.1
May 2024
So close to everything. Had a concert at Spark Arena so was perfect walking distance to the venue and back. Right by Britomart so perfect if travelling throughout Auckland, and right in the CBD so everything is within walking distance for shopping. Rooms were comfortable, and surprisingly pretty quiet from how close to the street it is. Chocolate hour is an added bonus. Staff were so friendly. Would stay again.
No heads up that there’s a $50 bond per night when booking which took me back a bit, considering I hadn’t expected to be $100 down. A fan/vent in the bathroom would help with the steam from the shower.
Neil
8.2
December 2024
Good location and room was very clean.
Stayed 2 nights, one being Saturday. Had a room facing the sea and even though we were on the 12th floor you could hear people still partying in the square below until 4am. Better to have a city view room if staying on a Saturday night. Also, we were one of quite a few people whose room was not ready, and had to wait 1 hour, despite us turning up at 4pm. However, apparently this was due to shortage of staff/people sick, so not entirely the hotels fault. We were compensated with a free drink and access to the chocolate buffet as well.
Mandy
9.1
May 2025
Location was perfect,lovely rooms and great staff.
My jacket was supposed to be put in my bag left behind the counter by staff but it wasn’t and was left behind when we collects our bags. I realised back in Wellington and rang to see if it was there. It was couriered down to me but I was disappointed to see it was put on my credit card when it was a staff mistake. These things are noticed.
Carlyxx
10
August 2024
5 stars all round!! I was blown away at the exceptional service from the staff, they were all so friendly and very professional. Better than any hotel I have stayed at in NZ and definitely the best in Auckland, comparing to S/o and other tops hotels, Mövenpick is now my favourite. The location is perfect, walking distance to everything, especially as we were there for Disney on Ice at Spark Arena. It's in the heart of Queen St & Britomart area, so you're spoilt for choice with eating out, including the 4 square supermarket just a few doors down for supplies. Easy access to all of the shopping and events on. The hotel made it really special for us with gifting my daughter a really cute and generous Disney On Ice gift pack. The hotel rooms are stunning, with very comfy beds and linen. Impeccably clean, quiet, with a nice view and spacious. Nice quality toiletries, amenities and good coffee. The decor is really pretty and the restaurant up on the top floor has amazing views and yummy food. I was really impressed with my stay and will be back for sure. Thank you!
Mei-ling
10
January 2025
The checkin was seamless and the front desk team were lovely. Explaining benefits of the hotel and chocolate hour. The location is unbeatable and I truly enjoyed my one night stay here. Comfy bed and great pressure in the shower. Good view of the harbour and I didn't hear much noise although I did not stay on a weekend.
The room was a little small but very clean. I hate all manner of lights on TVS and the Aircon panel however so I had to use tape to dim these. As a word of warning if you are light sensitive like I am.
Attractions
Auckland Ferry Terminal
0.1miViaduct Harbour
0.5miAuckland Town Hall
0.6miSilo Park
0.7miParnell
1.1miPonsonby
1.3miMt. Victoria Reserve (Takarunga)
2.2miMt. Eden
2.2miNorth Head Historic Reserve (Maungauika)
2.6miOne Tree Hill
4.3miWaitakere Ranges
11.1miKumeu Wine Country
11.2miPiha Beach
18.2miMuriwai Beach
19miManukau Heads Lighthouse
19.1miAttractions
Auckland Ferry Terminal
0.1miViaduct Harbour
0.5miAuckland Town Hall
0.6miSilo Park
0.7miParnell
1.1miPonsonby
1.3miMt. Victoria Reserve (Takarunga)
2.2miMt. Eden
2.2miNorth Head Historic Reserve (Maungauika)
2.6miOne Tree Hill
4.3miWaitakere Ranges
11.1miKumeu Wine Country
11.2miPiha Beach
18.2miMuriwai Beach
19miManukau Heads Lighthouse
19.1miAirports
Auckland International Airport
11.4miBODA
Cuisines
Ambiances
Custom Lane
Cuisines
Ambiances
Breakfast at BODA
Ambiances
Restaurant
Free wifi
Room service
Fitness center
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Tour desk
Terrace
24-hour front desk
Non-smoking rooms
Elevator
Extra long beds (> 6.5 ft)
Free toiletries
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kid-friendly buffet
Kids' meals
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Tour desk
General
Air conditioning
Carpeted
Elevator
Facilities for disabled guests
Heating
Hypoallergenic room available
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Refrigerator
Living Area
Desk
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Outdoors
Outdoor furniture
Sun deck
Terrace
Parking
Parking
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Iron
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service/Alarm clock
Spa
Fitness center
Yoga classes
View
City view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Public parking is available at a location nearby (reservation is not possible) and costs NZD 60 per day.
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
Mastercard,
American Express,
Diners Club,
Visa,
JCB,
Cash only,
Eftpos
This property accepts cash.
At what times are check-in and check-out at Mövenpick Hotel Auckland?
The established timings at Mövenpick Hotel Auckland are: Check-in after 02:00 PM and check-out before 11:00 AM.
Can guests park for free at Mövenpick Hotel Auckland?
Yes, parking is available at Mövenpick Hotel Auckland. However, please note that it is public parking located at a nearby location. The price for parking is NZ$60 per day and parking reservations are not possible.
How much does a stay at Mövenpick Hotel Auckland cost?
The base price for Mövenpick Hotel Auckland starts at $107. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.
What are the room types available at Mövenpick Hotel Auckland?
The Mövenpick Hotel Auckland offers a variety of room types including Superior King Rooms, Deluxe King Rooms with Ocean View, Deluxe Queen Rooms with Two Queen Beds and Ocean View, Superior Queen Rooms with Two Queen Beds, Superior Rooms with Two Single Beds, Superior Queen Rooms, and Junior Suites with King Beds. The rooms vary in size from 226 sqft to 474 sqft and can accommodate between 2 and 4 adults, and 1 to 3 children. Smoking is not allowed in any of the rooms. The bed sizes range from King size, Queen size, to Twin beds.
What is there to do in Mövenpick Hotel Auckland?
At the Mövenpick Hotel Auckland, guests can make the most of their time by enjoying the leisure amenities available. The hotel features a bar, fitness center, sun deck, and a business center. Guests can work out in the fitness center, relax and soak up the sun on the deck, or take care of any business needs in the business center.
In terms of dining options, the hotel boasts two on-site restaurants. Vue, a family-friendly and modern restaurant, offers local cuisine. Guests can enjoy delicious meals and a welcoming atmosphere at Vue. Another restaurant, Custom Lane, provides a modern dining experience, perfect for those looking for something different.
For those seeking relaxation and wellness, the hotel also offers yoga classes. This allows guests to unwind and rejuvenate during their stay. Whether guests are looking to stay active, enjoy delicious meals, or find inner peace, Mövenpick Hotel Auckland provides them with a range of leisure amenities and dining options to suit their needs.
Are there restaurants located within Mövenpick Hotel Auckland?
Yes, the hotel has two restaurants on site: Vue and Custom Lane. Vue offers a family-friendly and modern ambiance, serving local cuisine. Custom Lane offers a modern ambiance but does not specify the type of cuisine served.
What methods of payment does Mövenpick Hotel Auckland accept?
Mövenpick Hotel Auckland accepts cash as well as Visa, Diners Club, JCB, Mastercard, American Express, and Eftpos as methods of payment.
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