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8.2

2,056 reviews

Mövenpick Hotel Auckland

Mövenpick Hotel Auckland

8 Customs Street, Auckland, 1010, New Zealand

Choose dates to view prices

Restaurant

Free wifi

Room service

Fitness center

Air conditioning

Kid-friendly buffet

Bar

Sun deck

Mövenpick Hotel Auckland

Mövenpick Hotel Auckland is a 5-star property in Auckland, New Zealand. Located at 8 Customs Street, it sits just 0.3mi from the city center and has earned 2,056 reviews. Price starts from $107.

Featured amenities include free wifi, a restaurant and bar, and room service, along with a fitness center (free) and a 24-hour front desk. Practical touches such as non-smoking rooms, air conditioning, an elevator, a terrace, a sun deck, and a tour desk bolster comfort and convenience. For families and business travelers, options like kid-friendly buffet, babysitting/child services (extra charges), kids’ meals (extra charges), extra-long beds (> 6.5 ft), parking (extra charges), a business center (extra charges), and meeting/banquet facilities (extra charges) are available.

With a city center address and well-considered amenities, this Auckland stay blends comfort and convenience for solo explorers, couples, and families alike.

On-site dining offers a world of flavors. BODA serves Jewish cuisine in a FamilyFriendly, Modern setting, while Custom Lane brings Modern French and European dishes to the table. For a relaxed start to the day, Breakfast at BODA provides a FamilyFriendly, Modern option to kick things off with energy.

Amenities go beyond meals to keep travelers comfortable and connected. Free wifi, a restaurant and bar, and room service set the scene, complemented by a free fitness center and a 24-hour front desk. Practical touches such as non-smoking rooms, air conditioning, an elevator, a terrace, a sun deck, and a tour desk smooth every step of the stay.

Families and business travelers will find versatile options. A kid-friendly buffet, babysitting/child services (extra charges), and kids’ meals (extra charges) cater to younger guests, while extra-long beds (>6.5 ft) add a touch of convenience. Parking (extra charges), a business center (extra charges), and meeting/banquet facilities (extra charges) support work-ready plans, and a range of accepted payments—Cash, Mastercard, American Express, Diners Club, Visa, JCB, and Eftpos—ensures smooth transactions.

Closest airports

Auckland International Airport

11.4mi

Most popular amenities

Restaurant

Free wifi

Room service

Fitness center

Air conditioning

Kid-friendly buffet

Bar

Sun deck

Tour desk

Terrace

24-hour front desk

Non-smoking rooms

Elevator

Extra long beds (> 6.5 ft)

Free toiletries

Rooms

Superior King Room - City side in Mövenpick Hotel Auckland

Show 8 photos

Superior, King Size, City View

1 King Size Bed

235 sqft

City view

Private Bathroom

Coffee machine

Flat-screen TV

+

More details

This room has a plush king-sized bed and an private bathroom with a rain shower and manuka honey toiletries. There are bathrobes, slippers, a mini-bar, tea/coffee making facilities and a 42-inch Smart TV with USB and Blu-tooth connectivity.

Deluxe Queen Room with Two Queen Beds and Ocean View in Mövenpick Hotel Auckland

Show 7 photos

Deluxe, 2 Queen Size Beds, Ocean View

2 Queen Size Beds

30 sqft

Private Bathroom

Coffee machine

Flat-screen TV

Refrigerator

x4

+

x3

More details

Deluxe Room with Two Queen Beds Ocean View includes 2 queen-size beds 150-154 width.

Junior Suite with King Bed - Non Smoking in Mövenpick Hotel Auckland

Show 9 photos

Junior Suite

1 King Size Bed

45 sqft

City view

Private Bathroom

Coffee machine

Flat-screen TV

+

More details

This junior suite features a king size bed. The spacious suite features an private bathroom with a rain shower and manuka honey based toiletries. Guests can relax in the lounge area with a 42-inch Smart TV, Bluetooth connectivity, a Nespresso machine and complimentary WiFi.

Superior Queen Room with Two Queen Beds in Mövenpick Hotel Auckland

Show 6 photos

Superior, 2 Queen Size Beds

2 Queen Size Beds

30 sqft

City view

Private Bathroom

Coffee machine

Flat-screen TV

x4

+

x3

More details

This spacious, elegantly appointed room has 2 queen-sized beds and an private bathroom with a rain shower and manuka honey based toiletries. There is a mini-bar, tea/coffee making facilities and a 42-inch Smart TV with 57 channels and Blu-tooth connectivity. Bathrobes and slippers are included.

Superior Room with Two Single Beds - City Side in Mövenpick Hotel Auckland

Show 9 photos

Superior, 2 Single, City View

2 Twin Beds

235 sqft

City view

Private Bathroom

Coffee machine

Flat-screen TV

x4

+

x3

More details

Superior Room with 2 single beds, City Side includes 2 single beds 80-130 width.

Show 5 photos

Superior, 2 Twin Beds

2 Twin Beds

Free wifi

Minibar

Flat-screen TV

Refrigerator

x4

+

x3

More details

Superior Room 2 Single Beds.

Show 5 photos

Superior, King Size

1 King Size Bed

Free wifi

Minibar

Flat-screen TV

Refrigerator

x4

+

x3

More details

Superior King.

Show 5 photos

Classic, Queen Size

1 Queen Size Bed

15 sqft

Air conditioning

x4

+

x3

More details

Classic Queen Bed

Superior Queen Room - City side in Mövenpick Hotel Auckland

Show 8 photos

Superior, Queen Size, City View

1 Queen Size Bed

235 sqft

City view

Private Bathroom

Coffee machine

Flat-screen TV

+

More details

Show 5 photos

Superior, Queen Size

1 Queen Size Bed

x4

+

x3

More details

Superior Queen Bed

Superior, City View

1 Twin Bed

+

More details

Superior City View

Deluxe

1 Twin Bed

x6

+

x3

More details

Deluxe

Guest reviews

8.2

2,056 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇦🇺

Kennedy

8.2

January 2025

The location of this hotel is incredibly nice and offers close proximity to Auckland Harbour, Maritime museum, train station, boat cruise, restaurants and shops. The harbour views from my room at level 8 was blissful and memorable. The receptionists were very good and would go out of their ways to help. The people in the restaurant were amazing.

It appeared the hotel is a bit short of cleaning staff or the cleaning staff were not proactive. Throughout my 7 days stay at the hotel, they never came to clean the room except when told the receptionist to tell them to clean it. It was also weird that the fridge in the rom was never refilled throughout my stay, even after informing one of the staff about it.

🇳🇿

Lynell

10

July 2025

This hotel is amazing!!! The staff are exceptionally great and extremely accommodating. Location perfect 👌 Views of the harbor and straight opposite queen st. The room was comfortable and had everything you could want. Bed was the best bed i have slept in! This hotel is my number 1. By far, I can not vault a single thing. The restaurant BODA located on the top floor was delicious. Everything we ordered was absolutely delicious, especially the wagyu steak. Wow! Will be coming back here always!!

Nothing at all. Honestly, there was nothing we didn't like.

🇦🇺

Stephen

8.2

March 2025

I loved how hard the staff work as a team to deliver service. The location was perfect with a rail station and the harbour just outside the door. Next door is a well stocked Four Square Supermarket - self service with card only payment but that’s how things are today. High quality rooms with probably the best beds in town. Easy access to local Ferry trips 100metres away. Don’t miss the bakery coffee shop next door for breakfast or morning tea.

My room was a little tight for space but the bathroom and bed comfort were very good. Water pressure from the shower excellent.

🇦🇺

Maree

9.1

January 2025

The team at the front desk were exceptional. The room exceeded our expectations, large, clean, very comfortable with absolutely amazing views of the Harbour. Although I did ask for housekeeping to come and wipe down the marble table in the TV room, as it looked like it had not been cleaned, however, it was actually stained. Chocolate hour from 3 - 4pm in Boda was a lovely touch, a relaxing space, with comfy chairs and beautiful views across the Viaduct and Harbour. Cocktails were very tasty.

We had breakfast at Boda which was somewhat disappointing for the price $42, substandard for Movenpick. Although the view made up for it. We waited over 10 minutes for our poached eggs (it wasn't busy at the time), the coffee came from a coffee machine, as opposed to a barista, we felt that the choices were limited for the price charged.

🇳🇿

Alex

9.1

June 2025

Near to commercial bay shops and Just Bread cafe and other eateries, close to venues ie viaduct. Nice decor and super comfy beds. Staff so very helpful and friendly. We arrived early and expected to put our baggage in storage until check in was allowed and the receptionist very kindly allowed us a room well before time - we were so grateful especially as we’d left home at 4.30 am to travel up to Auckland

Just a wee thing but noticeable at night - the nightclub directly below. Take earplugs if facing towards the harbour

🇳🇿

Tara

9.1

May 2024

So close to everything. Had a concert at Spark Arena so was perfect walking distance to the venue and back. Right by Britomart so perfect if travelling throughout Auckland, and right in the CBD so everything is within walking distance for shopping. Rooms were comfortable, and surprisingly pretty quiet from how close to the street it is. Chocolate hour is an added bonus. Staff were so friendly. Would stay again.

No heads up that there’s a $50 bond per night when booking which took me back a bit, considering I hadn’t expected to be $100 down. A fan/vent in the bathroom would help with the steam from the shower.

🇸🇬

Neil

8.2

December 2024

Good location and room was very clean.

Stayed 2 nights, one being Saturday. Had a room facing the sea and even though we were on the 12th floor you could hear people still partying in the square below until 4am. Better to have a city view room if staying on a Saturday night. Also, we were one of quite a few people whose room was not ready, and had to wait 1 hour, despite us turning up at 4pm. However, apparently this was due to shortage of staff/people sick, so not entirely the hotels fault. We were compensated with a free drink and access to the chocolate buffet as well.

🇳🇿

Mandy

9.1

May 2025

Location was perfect,lovely rooms and great staff.

My jacket was supposed to be put in my bag left behind the counter by staff but it wasn’t and was left behind when we collects our bags. I realised back in Wellington and rang to see if it was there. It was couriered down to me but I was disappointed to see it was put on my credit card when it was a staff mistake. These things are noticed.

🇳🇿

Carlyxx

10

August 2024

5 stars all round!! I was blown away at the exceptional service from the staff, they were all so friendly and very professional. Better than any hotel I have stayed at in NZ and definitely the best in Auckland, comparing to S/o and other tops hotels, Mövenpick is now my favourite. The location is perfect, walking distance to everything, especially as we were there for Disney on Ice at Spark Arena. It's in the heart of Queen St & Britomart area, so you're spoilt for choice with eating out, including the 4 square supermarket just a few doors down for supplies. Easy access to all of the shopping and events on. The hotel made it really special for us with gifting my daughter a really cute and generous Disney On Ice gift pack. The hotel rooms are stunning, with very comfy beds and linen. Impeccably clean, quiet, with a nice view and spacious. Nice quality toiletries, amenities and good coffee. The decor is really pretty and the restaurant up on the top floor has amazing views and yummy food. I was really impressed with my stay and will be back for sure. Thank you!

🇳🇿

Mei-ling

10

January 2025

The checkin was seamless and the front desk team were lovely. Explaining benefits of the hotel and chocolate hour. The location is unbeatable and I truly enjoyed my one night stay here. Comfy bed and great pressure in the shower. Good view of the harbour and I didn't hear much noise although I did not stay on a weekend.

The room was a little small but very clean. I hate all manner of lights on TVS and the Aircon panel however so I had to use tape to dim these. As a word of warning if you are light sensitive like I am.

Points of Interest Around Mövenpick Hotel Auckland

Attractions

Auckland Ferry Terminal

0.1mi

Viaduct Harbour

0.5mi

Auckland Town Hall

0.6mi

Silo Park

0.7mi

Parnell

1.1mi

Ponsonby

1.3mi

Mt. Victoria Reserve (Takarunga)

2.2mi

Mt. Eden

2.2mi

North Head Historic Reserve (Maungauika)

2.6mi

One Tree Hill

4.3mi

Waitakere Ranges

11.1mi

Kumeu Wine Country

11.2mi

Piha Beach

18.2mi

Muriwai Beach

19mi

Manukau Heads Lighthouse

19.1mi

Restaurants

BODA

Cuisines

  • Jewish

Ambiances

  • Family Friendly
  • Modern

Custom Lane

Cuisines

  • French
  • European

Ambiances

  • Modern

Breakfast at BODA

Ambiances

  • Family Friendly
  • Modern

Amenities of Mövenpick Hotel Auckland

Restaurant

Free wifi

Room service

Fitness center

Air conditioning

Kid-friendly buffet

Bar

Sun deck

Tour desk

Terrace

24-hour front desk

Non-smoking rooms

Elevator

Extra long beds (> 6.5 ft)

Free toiletries

Stay rules - Mövenpick Hotel Auckland

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Mövenpick Hotel Auckland

At what times are check-in and check-out at Mövenpick Hotel Auckland?

The established timings at Mövenpick Hotel Auckland are: Check-in after 02:00 PM and check-out before 11:00 AM.

Can guests park for free at Mövenpick Hotel Auckland?

Yes, parking is available at Mövenpick Hotel Auckland. However, please note that it is public parking located at a nearby location. The price for parking is NZ$60 per day and parking reservations are not possible.

How much does a stay at Mövenpick Hotel Auckland cost?

The base price for Mövenpick Hotel Auckland starts at $107. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.

What are the room types available at Mövenpick Hotel Auckland?

The Mövenpick Hotel Auckland offers a variety of room types including Superior King Rooms, Deluxe King Rooms with Ocean View, Deluxe Queen Rooms with Two Queen Beds and Ocean View, Superior Queen Rooms with Two Queen Beds, Superior Rooms with Two Single Beds, Superior Queen Rooms, and Junior Suites with King Beds. The rooms vary in size from 226 sqft to 474 sqft and can accommodate between 2 and 4 adults, and 1 to 3 children. Smoking is not allowed in any of the rooms. The bed sizes range from King size, Queen size, to Twin beds.

What is there to do in Mövenpick Hotel Auckland?

At the Mövenpick Hotel Auckland, guests can make the most of their time by enjoying the leisure amenities available. The hotel features a bar, fitness center, sun deck, and a business center. Guests can work out in the fitness center, relax and soak up the sun on the deck, or take care of any business needs in the business center.

In terms of dining options, the hotel boasts two on-site restaurants. Vue, a family-friendly and modern restaurant, offers local cuisine. Guests can enjoy delicious meals and a welcoming atmosphere at Vue. Another restaurant, Custom Lane, provides a modern dining experience, perfect for those looking for something different.

For those seeking relaxation and wellness, the hotel also offers yoga classes. This allows guests to unwind and rejuvenate during their stay. Whether guests are looking to stay active, enjoy delicious meals, or find inner peace, Mövenpick Hotel Auckland provides them with a range of leisure amenities and dining options to suit their needs.

Are there restaurants located within Mövenpick Hotel Auckland?

Yes, the hotel has two restaurants on site: Vue and Custom Lane. Vue offers a family-friendly and modern ambiance, serving local cuisine. Custom Lane offers a modern ambiance but does not specify the type of cuisine served.

What methods of payment does Mövenpick Hotel Auckland accept?

Mövenpick Hotel Auckland accepts cash as well as Visa, Diners Club, JCB, Mastercard, American Express, and Eftpos as methods of payment.