Great location and sufficiently spacious for what we needed. Staff were very accommodating organising a carpark for me which we greatly appreciated.

It's not clear from the property listing that you can book carparks in advance. We were lucky to secure one last minute, which we are greatful for, but our stay (with two preschool children) would have been very difficult if we couldn't get a park. If I'd have known we could have booked in advance, I would have done so. It is NOT first in, first serve only/no bookings as implied on the property listing.

Always stay here. Location is great and parking is awesome because if you let them know you need a park when you book, they give you a named carpark in the covered building out the back (which is easy to drive around in and has a high roof so you can take SUV's and utes). Location is great. This time we got a room which was back off the road a bit, and having always booked street view rooms I was stoked at how much more quiet the standard rooms were.

When I went down to the restaurant for a wine there was no duty manager so could not buy alcohol. (I know its not a big deal, but then I went wandering to try to find somewhere else to purchase from to take back to my room and there was no other option in close walking distance).

Staff (Jake) was very helpful and assisted with many requests. Location was suitable for what we wanted. Grateful for the Laundry - but unfortunately not enough machines.

Unfortunately, the expected car parking spot was not available, but the suggestion of the SkyCity carpark was very helpful. Though it cost more than expected. Thankfully, a car parking spot did become available at the hotel on our second night. Also, the room was down a number of stairs which was difficult for my companion to navigate - but the Staff were very helpful in assisting me with getting the luggage to the room.

The bed was very comfortable and the shower had excellent pressure. Right in the heart of the city, great for a night out.

There was lots black mould growing in the creases of the shower which was quite gross and indicates lack of cleaning, the room could do with a full length mirror for when getting ready to go out, although the room came with a balcony it was quite boring, just one outdoor chair and no table, it could do with some decor. There are plugs by the beds but you have to pull the beds away to use them to charge your phone unless you want to charge your phone on the other side of the room which is slightly inconvenient.

Location is great if you are needing to be central to town. Can be a little noisy in the weekend with night life happening, but you have to expect that

The staff are very friendly and helpful. I would like to acknowledge the housekeeping staff member that went our of her way to help us, we really appreciated the extra mile attitude so, many thanks. The facility was clean and tidy and the location is perfect close to the shopping centre, restaurants and casino. The on site parking was excellent our vehicle was safe and secure we didn't use it during our stay as everything is of walking distance. The noise level was extremely low. The apartment had everything that we required, clean and fresh, Comfy bed, lovely hot shower, loved the heating system, the balcony was great, loved sitting outdoors on the balcony with a coffee watching the world go by. This facility is fairly priced, our experience sees us highly recommend you book here for your next stay in Hamilton .

When you enjoy your break away so much, time seems to pass to quickly.

Great Central location . The attached restaurant had good variety and was nice. The staff were friendly and helpful especially when we needed to change rooms out due to bed layout. Warm rooms with all basic necessatites. I would stay again for a short staybased in location being excellent and everything else was fine. . Recommend prebooking your carpark if you have a car.

The bed was sleepable for 2 nights. Buildup of mould in the bathrooms need a bit of attention. Did not like other cars double parking inside blocking others in. It's already tight inside - that needed to be managed better/differently . The bathrooms are tight - we were fine but if you have any physical conditions or needs book a different room - Not a complaint just making others aware.

Beds were very comfortable so we slept very well - staff were very pleasant and very helpful- breakfasts were great and parking on site a plus Triple stars for service must go to the two girls attending the bar on Saturday night and breakfast on Sunday morning

Bathroom shower very high step without any hand rails - nowhere to hang towels - mirror a bit high and barely room to dry yourself without knocking into the walls The in-house phone was connected but not working and access to power points difficult as bed base very heavy to move

We booked 6 rooms in total for a tour party of 10 - our 2 bd apartment was great, all rooms spacious and nice to be together. Location is perfect with so many places to eat on the doorstep. The carpark was handy.

the corridor outside rooms 400 on first level is not insulated under carpet and so it is very noisy with peoples footsteps stomping - late at night or early in morning is not good when people need their sleep for work. suggest underlay at the least later check out would be good one room 416 apparently had very poor water pressure and the other 2 bd apartment did not have any opening windows the car park can be a bit of a nightmare - book parking if you really need that guarantee but i was able to park on the road with no drama

There was a slight mixup with the room we booked a room with two double beds and were sent to one with one double bed. It got sorted and we eventually got a upgrade. Big thanks to staff at reception!

On arrival, getting the room sorted was a slight annoyance, my friend had a injured arm and it had been a long drive so she needed to rest asap. Carrying luggage from one end of the building and back was a task I could have done without. Once settled our stay was fantastic.