Location is great for meetings in the business district. Staff are friendly and helpful. NZ charm on full display. Fresh milk in the fridge was nice. Rooms can be large and furnished in the style of the building, which is quaint 1940s. Beds are quite soft. This is a positive for me. Bathroom was old-style but relatively new. Ironing board and iron were also relatively new.

Loved having the ability to open windows but garbage collection and some industrial noise from next building at 3am was not good. Closing the old thin- glass windows didn't help. More power points could also be useful but 1940s guests didn't have the same requirements as 2025.

What a gem in the city centre. Like going back in time to a beautiful country home with a massive claw foot bath, a dining table area off the bedroom space but all the mod cons as well. We didn't see any staff because we were there on the weekend. however the checkin and check out were really well managed. I would definitely stay again and highly recommend it.

Nothing could be better - it was a superb hotel. The dining area/coffee shop wasn't open because it was a weekend, but there were lots of eating spots only a few minutes walk away.

The hotel was an amazing historical building and our room beautifully and sympathetically designed. The bed was very comfortable along with a lovely bathroom. The position so close to the historic dock area with superb restaurants and bars plus the renowned Te Papa museum was outstanding.

Unsecured Wifi and the toilet was spotless but being in an old building did make a loud noise for 5 minutes once flushed. If both taps were run the noise quietened. This was only a problem if it had to be flushed in the middle of the night.

A beautiful heritage hotel that was just a little bit more interesting than a standard hotel room. We picked this hotel as it had some charm to it. The staff were incredible and left us very clear and easy instructions as we checked in very, very late. The room and the bathroom were spacious, clean and well equipped. We particularly loved the older lift and the charm it brought. The hotel itself is wonderfully situated central to everything you could ask for. 10/10 would recommend this hotel to anyone. Thank you to all the staff who do such great work.

Fantastic old school style meets modern luxury. A real balance between charm and practicality. Our room was large and had a desk, two comfortable chairs, large bed, a huge bath and a double shower. All done with Air-conditioning! The staff pleasant and accommodating.

The restaurant was a coffee shop and what looked like the back room of the reception area a sandwich bar which my wife and I were confused about how it worked. both shut at 2:30 in the afternoon, so sort of left us wondering where to eat? OR get coffee, Big opportunity here as many places to eat, drink, seemed to be at the South end of town... OR we miss understood what was actually on offer?

Stunning heritage hotel, beautifully restored, keeping its charming original heritage features, combined with all the modern comforts and conveniences. Very quiet and peaceful even in the middle of the city. Fantastic central location, great for ditching the car and walking to places. Great staff, very professional and helpful and friendly. Amazing facilities, plentiful hot running water, handy delicious cafe in the hotel.

Not applicable - it was all wonderful

Cool boutique hotel loved the vibe of the old house nice and close to waterfront and stores & restaurants. Clean and comfortable and a nice change from chain hotel experience.

The old elevator took a bit of getting used to - but it was quirky and fun. Hard to fit the luggage cart into. Also somewhat unusual to have no staff on site at night but the self check in was clear. We had no issues so it didn’t matter to us.

We were absolutely stunned with the beauty & facilities of this boutique hotel. It is a beautiful historic building, so well Maintained & having kept all Of the beautiful detail of the building. It has all of the modern facilities within the beauty of antique furnishings & interior design. & being very central but in a quiet area without a lot of city noise. Absolutely loved it & will stay again:)

Nothing

Such a lovely feel to this former gentleman’s club - good old fashioned luxury at normal prices. Beautiful building, lovely friendly staff who could not have been more helpful. Really enjoyed staying here

I would have liked to have my bed made up every day but that’s a small thing. Also there is no on-site breakfast available (although there is a lunchtime cafe). There are other options very nearby though.

Yesteryear, classic feel. Good size bedroom with good coffee, large desk to work at and very high ceilings. Had a heat pump which compensated well for the cold air coming through the windows.

Bathroom is dated albeit functional. Single glazed windows with gaps in framing meant a lot of cold air came in. Access to room is with a normal key which is large in the pocket. Hotel is extremely dark outside when arriving after hours.