When I had a complaint about the room (bad smell) they moved me to a new room right away, no questions asked. Superb service. I felt safe and cared for. Sweet ladies at the breakfast space happy to help.

It’s a bit in the middle of nowhere but close to the airport (which is why I booked it, so it’s also a plus). So no nearby restaurants or shops and in the restaurant in the hotel hey didn’t offer gluten free options, so I had to order an uber eat, which was not so bad in the end.

Stayed at at this hotel before my flight home every year for the last 15 years, great hotel everything you need, breakfast included, nice pool. friendly staff, bar and bar meals, airport shuttle, very clean what more do you need.

This was always a cheap and cheerful hotel but over the last 15 years the price has increased to the same level as a 5 star hotel, it's a really nice clean hotel but it's no where near 5 star. I'll be back again next year and reluctantly pay the price because it's convenient.

I was thoroughly impressed for the value of the hotel for the price, while I wouldn’t describe the hotel as the epitome of luxury, I felt comfortable and safe on my solo trip. The city centre and beach were easily accessible by local buses or the hotel shuttle and the absolute highlight of my experience was the hotel personnel! The staff at the desks and throughout the building were so friendly and accommodating! I cannot express how much of a positive difference it made to my stay! I conversed with everyone, and was advised very well- but that’s just me being extremely chatty, they do not necessitate an unnatural amount of dialogue. I was helped from the minute I arrived and I cannot thank them enough, I had a map printed out, for me, with local restaurants in walking distance and my stay was made easier whenever possible. I was upgraded and that was definitely a pleasant surprise. I wanted a local feel for my trip without cutting corners with living standards and I was very happy. The room and bathroom were a decent size, very clean and the balcony was nice for evening calls. I made use of all amenities and I cannot complain, I had the full experience offered and left a happy customer. I had no expectations, as it was a last minute trip but I would stay at Hotel Monaco again. The professionalism and care is note worthy, thank you! (The picture attached is of the view from my balcony at night)

The hotel staff were excellent in all respects, from the very friendly, helpful, efficient team on reception, the shuttle bus drivers, breakfast and bar staff and the cleaners. Although the hotel is located about halfway between the airport/beach and central Faro, the daily shuttle bus and other transport links made the location work.

The outdoor pool temperature was recorded as 25° each day, but it didn't feel like that. The local area doesn't have much by way of good eateries (Frangaria being the exception), so whilst the hotel has an acceptable snack menu, if you want more meal options you need to go further afield and look at transport options.

Overall, I am satisfied with my stay at the hotel. The cleanliness and helpfulness of the staff have been exceptional, and I have thoroughly enjoyed my time here. The breakfast provided was also outstanding. On a positive note, the hotel's proximity to the airport is highly convenient, and the shuttle service to the airport, city center, and beach is exceptional. However, I admit that I made an error in my choice of destination, as I had intended to stay near Albufeira. This was my own mistake, and it should not reflect negatively on the hotel.

However, there are a couple of points I would like to address. Firstly, I expected to find water and toothpaste in my room, but unfortunately, these amenities were not provided. It would be greatly appreciated if the hotel could offer these basic necessities in the future. Water, in particular, is a fundamental need, and it can be inconvenient not to have access to it, especially when the hotel's canteen is closed late at night. Additionally, I arrived at the hotel around 11:50 p.m. and was unable to obtain water due to the canteen's closure. Perhaps extending the availability of water sources, such as filling points, could alleviate this issue for late-night arrivals.

catja at reception was very friendly and helpful. rooms nice with a little balcony , clean and AC . we decided to walk from airport to hotel when we arrived at 22:30 and it was only a 25 minute walk ( we only came with hand luggage for 3 days ) the breakfast was downstairs in the basement which I didn’t mind as it was nice and cool Breakfast itself was plenty and I can’t see why people have previously moaned about it took the shuttle bus from hotel to faro town and back they even phoned us say pick up was delayed because of traffic after an accident

tried to get the shuttle the next day again but an older guy at reception said it wasn’t available that day as it was needed to go shopping he said he phone us a taxi whilst driving we noticed no meter and a bit shocked when he charged us 15 Euros considering that we paid 7 for the exact journey back we thought that we had been ripped of . wouldn’t recommend the hotel arranging a taxi

It was nice and quiet during the night so I had a good sleep. Food was great-Kobe’s all the fresh fruits and vegetables!! Everything was clean and it was sort of centrally located. It had a nice bar and all the staff were super friendly even the shuttle bus driver!

There wasn’t much within walking distance. (Except what looked like a busy bakery!) The coffee was terrible-I tried all the options. The landscaping around the pool needed some help-grass was long.

Very convenient for the airport in a quiet neighbourhood with the chance to have a pleasant morning walk.

You can't arrange their airport shuttle in advance but it's only a short taxi ride which we took rather than the hassle of phoning and waiting for the hotel shuttle (if available). Being out-of-season, only the bar was functioning not the restaurant but they provided a good house wine and quite reasonable food.

Staff was friendly and helpful although when it comes to offering suggestions of what to do or where to go especially with kids they are a bit limited. They could do with more information about transport and activities to thereafter inform guests.

Breakfast room( in basement) could do with bit more work. Would not want to spend anymore time there than necessary. It was like eat and go. Breakfast option very limited but OK. That private taxi company hotel uses it's unbelievable expensive . No need for that. It's like making guests spending more money on a service that's quite frankly ridiculous. A 5 minutes trip to Faro marina 15€. Just find a couple of reliable taxi drivers and team up with them.

It is very close to the airport, and close enough to the city centre. Has buses few minutes walk, several supermarkets within walking distance also and it's also not far from the Faro beach (by bus or taxi). The room was what I expected. The staff is really great at this place, very friendly, polite, and helpful.

The pool area is smaller than expected and because it has walls all around doesn't get sun all day, but I would say this is a small thing.