Fantastic location, beautiful clean rooms with comfy beds. Staff very friendly and helpful, housekeeping were able to refresh our rooms even when we only went out for a few hours. Breakfast served in your room is fabulous and feels very decadent. Room is gigantic. Beautiful period property. Excellent shower.

I would not want to stay here if I was a light sleeper; the windows and doors are not modern; at times it felt as if there was no glass present at all! We stayed in a rainy March midweek period and it was ok but would think it might be very noisy in summer. You can hear conversation in the street below even with windows closed. We didn't mind the stairs but they are steep and long and there's no lower floors so bear in mind if you have reduced mobility. The lighting in our bathroom was very dim and it's very difficult to apply make-up!

There are those moments when you feel like being treated like a royal and this hotel made everything to create such a moment. It started already with the communication before I arrived. The hotel could accommodate all my requests (e.g. quiet room etc.) and responded very fast. Check in was smooth and I was greeted with a glass of wine while my details were registered. The room was outstanding - remember this is an old palace - very tastefully decorated with three windows facing the old town of Lisbon. Breakfast was served in my room and was delicious. The hotel staff was super friendly and treated me like a long standing customer - always asking if I would need anything or offering recommendations for dinner ... . Many, many thanks for this wonderful stay. I will certainly come back.

Location was the best one could ask for, everything was around us! Room decoration was as expected, high engraved ceiling, very spacious, large bed, neat comfortable bathroom. The windows were quite impressive, very large, with noise reduction and large wooden panels that one could close for a blackout. Technology of the 19th century! Breakfast was delivered in our room on a two storey trolley, a different experience every day, exceeding expectation. Staff was very helpful. Special thank you to Andreia!

One minor thing, we could hear some sort of a drainage pump working when the bathroom or washroom was in use.

The room was very large and was decorated tastefully. The bed was comfortable. The rooms are the 'first floor', which was really the second floor with only stairs. The staff were happy to carry our bags to our room which was appreciated. Breakfast was excellent and served in the room so it felt very special. The room had huge windows so lots of natural light and full shutters for night. Bathroom was very nice. The location was great, close to restaurants and some major attractions and a metro station. Would stay there again.

We were facing the street and it could be a little noisy at night with late night party goers and nightly garbage and other services happening during the night. It comes with being so centrally located.

To be honest, this an 11/10 property. Well-located in a quiet street in Chiado district. Staff could not have been more friendly & helpful. It’s in an old building, beautifully and authentically maintained. There’s no lift, not an issue for us but may be for some. Staff will assist with bags if required. Our suite was a genuine wow, huge space, spotlessly clean, lovely bathroom, large comfortable bed and the breakfast arrives on a trolley at a time you agree, more than you could possibly need, but there’s a fridge you can keep stuff for lunch or a snack later. If we ever return to Lisbon, this would be the first place I’d look for. Just brilliant.

Having to leave it!!

The location was right in the heart of Chiado, so close to shops, restaurants, even the Tagus. The room we stayed in was larger than our two apartments combined with comfy furnishings, and the delicious, healthy breakfast was delivered to our room every morning like clockwork. I already booked a return trip for the spring. Maria at the front desk was an absolute pleasure as was the gentleman who worked evenings. The breakfast staff was also very polite when serving our cart, respectful of our DND sign some mornings. The property itself is historic and beautiful in so many ways. I felt sometimes as if I'd taken a step back into the 18th/19th century with its design and decor (though there isn't an elevator/lift, the stairs are easy enough for most who are not mobility challenged; and the bathroom is modern). I travel frequently and Dear Lisbon Palace Chiado is at the top of my list for accommodations. We can't wait to come back in the spring.

Leaving to catch our flight back home :)

We absolutely loved our stay at this charming hotel! The building is beautiful and the location couldn’t be better – right in the middle of Chiado, with everything within walking distance. Our room was spacious, tastefully decorated, and had a stunning view over the city and the water – something we never got tired of. But what really made the stay special was the staff – genuinely friendly and helpful. We felt truly taken care of. The breakfast served in the room was a highlight – delicious, elegant, and the perfect way to start the day. We’re already looking forward to coming back!

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We absolutely loved our stay at this charming hotel! The building is beautiful and the location couldn’t be better – right in the middle of Chiado, with everything within walking distance. Our room was spacious, tastefully decorated, and had a stunning view over the city and the water – something we never got tired of. But what really made the stay special was the staff – genuinely friendly and helpful. We felt truly taken care of. The breakfast served in the room was a highlight – delicious, elegant, and the perfect way to start the day. We’re already looking forward to coming back!

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The room we had at Dear Lisbon Palace Chiado Suites was amazing - one of the best on our trip. It was enormous with a carved plaster ceiling and double french doors opening to the street, so plenty of natural light. The bed was very comfortable. the shower in the bathroom worked very well (hot water/pressure). there is carpet in the sink area, which is odd, but everything was very clean. Breakfast is served in the room from a delivered trolley - there were plenty of choices and everything was very fresh and tasty. Even though the room faced the street, it was relatively quiet, which is great considering the convenient location in a great neighborhood. The staff were helpful and welcoming.

This is not about "not liking" just an observation: the rooms start at the first floor, which is up a steep set of stairs - this might be a challenge for some. There are no other common areas in the hotel, just the lobby and the amazing rooms.

Very large room and beautifully decorated. Had a great view of town and the river. Very large bed and really comfortable to sleep on. Breakfast is served in your room on a trolley with a great selection of food items. Breads, pastries, cheese and meat. Really enjoyable.

Not much to mention here except would’ve been nice to have more coffee pods for the machine. There’s are some minor decor issues which need addressing and not having room service isn’t the most convenient (especially when there’s a national power cut and you’re left with no access to your cash) but I understand the property isn’t marketed as a traditional hotel.