Great location, quiet during the night, still very close to everything. The room was tidy, clean and the bed comfortable.

The rooms are not very sound proof, you can hear everything. The breakfast in general was good although the bread seemed dried out already in the beginning. The tea will always taste a little bit like coffee, as the hot water runs through the same machine.

Best Hotel in Ponta Delgada. Breakfasts were excellent, the best croissants in the world and the best bacon I've ever eaten. Rooms clean and warm. We spent a week there. Our stay at the hotel was great. The service was nice and helpful. I feel like going back to these wonderful islands again and I will choose exactly the same hotel. Thank you

The Staff really made this hotel special. Especially Front Desk clerk Marlene. She arranged for a rental car for us that was brought to the Hotel by the rental car company and even phoned and made restaurant reservations for us. The location is very central to the Old Town and to the waterfront. Beds were comfortable and everything was very clean. The only reason I didn't give a perfect score was the room was dark but this was probably because it was on the 1st floor. Was definitely good value for the price.

Really this hotel was as advertised. Basic, clean and the staff very helpful.. Really nothing negative to report.

Very central location and 10-mn away from the airport. We stayed 1 night before heading to the east. Room was quite big and bathroom ok. Breakfast was varied and I would rate it 3 stars. Street is very narrow but easy to find a parking if needed. They keep the luggage in a storage room after check-out if needed. Good restaurants nearby.

Nothing special.

Nice room, extremely comfortable beds, good shower.

Ridiculously small breakfast room for the number of people it served. Badly designed layout and not enough tables meant it was crowded and some people had to eat their breakfast standing up. No stairs - you had to take a lift even to the first floor. That's not sustainable.

The beds were very comfortable. Rooms were spacious. Good breakfast choices.

Room key was also used to turn on the electricity. So I couldn't put my electronics charging when I went down to breakfast or wanted to go shopping for something. Very inconvenient. Wish I had known earlier.

A simple but decent breakfast with all the usual breakfast items. However I missed the beans as I love the with the bacon. Very helpful and friendly staff. Grate location.

Sound isolation between rooms could be better.

Great location, very central. Great building. Great rooms, super clean and spacious. Very comfortable bed. Delicious breakfast with a lot of choices.

Breakfast could start a bit earlier to give a chance to people leaving for the airport or day tours. Staff should not judge a book by its cover!

Good location, walkable to the harbour. Plenty of restaurants are nearby. Staff was very helpful. I felt it was very good value for the money.

Breakfast was good with the exception of the sausages. They were horrible, essentially a small hot dog. I like hot dogs but not for breakfast.

Very good hotel in the center of Ponta Delgada. The hotel offers a private parking. The room was very clean and pleasant. The staff was also very nice and available.

Unfortunately I don’t eat pork and cow milk, and the breakfast didn’t offered alternatives such as turkey ham and vegetable milk. Even tho the breakfast was very good, those options were missed.