The hotel was well located, the staff were very friendly / accomadating, and there was car parking onsite onsite, although at an extra cost of €17.00 per day.

I should say that I have significant hotel experience, and in my opinion the breakfast bar was mainly geared up for continental breakfasts, and not for those Irish/English hot breakfast lovers. There was only a minimum amount of fried eggs & bacon kept in the hotlockers at any one time, and even when they were topped up, only small amounts were added to the hot lockeres. This meant we were waiting for items to arrive to the hotlockers, and subsequently we only got bits of our breakfast at a time. The plates were very small & cold, and I suggest that the hotel provides hot/warmed plates for the hot breakfast lovers as there's nothing worse that getting hot food and then putting it on a cold plate, it defeats the hole purpose of hot food.

The hotel was very good, clean and comfortable. We had breakfast each morning, which was excellent. We chose to eat out for dinner each day as there are some very good restaurants within 10 minutes walk from the hotel. We didn't use the pool and spa facilities, but they looked really good. Would recommend this hotel as it is in a good location to see Porto and metro is around the corner if needed

Being picky here but some beside lockers or drawers in the toom

Everything new and clean. Staff is extremely friendly. We enjoyed our stay that much so we extended it. Highly recommend. The breakfast is various and delicious. There are fresh juices. There are 3 sockets from each side of the bed. Location is great - a supermarket around the corner, Catarina street 5 min walk

The best hotel we stayed at throughout our entire, one-month trip through Portugal. The staff were incredible, all of them, from the front desk staff (thank you, Ana!), to the restaurant staff and the cleaning staff. The room was great, with a wonderful bathroom and a shower you might not want to leave. The restaurant offered a variety of options, from soups to more sophisticated dishes, and the breakfast was also very good. The location is right next to Rua Santa Catarina and, if you like breweries, there is a Letra very close by (try the New England IPA!) that also serves great snack foods. We HIGHLY RECOMMEND BessaHotel Baixa.

Everything was wonderful!

Excellent staff, who are so incredibly helpful and attentive. The swimming pool is gorgeous, and the gym is excellent. The internet is good enough to do long days of meetings. The location is great for people who want to explore the city center. The in-house restaurant is extremely high-quality for lunch and dinner, although reservations are recommended.

The breakfast is a little limited, especially for those with restrictions or allergies. e.g. very few vegetarian or gluten-free options, no oat milk, and the cheeses are pretty basic.

Very nice staff, good dinner, close to the Bolhão market. Very good laundromat within 5 minutes walk. It takes 15-20 minutes to walk down to the river, or you can take the Metro. The Metro station Bolhão is 5 minutes from the hotel.

Room 208 does not have a closet. Just a rack with 10 hangars. That is fine for one or two nights, but not for a week. The day after check-in I was switched to room 107, which has nice closets. The pool and sauna area are also very nice, but a bit small. It can get very crowded .

Love the location. This is the second time we are staying here and likely will return for subsequent business trips. Nicely situated on the fringe of the old town, which means it’s a five minute stroll to the Bolhao Market, nine minutes to the theatre, and just a bit more to the heart of the old town where all the hustle and bustle is. Overall rooms are very well maintained. We had the same rooms we stayed in 2024 and everything feels just as new and fresh. Very clean. Water pressure is fantastic, bed is a dream. Super comfortable.

Loved everything.

Te hotel close to everything but still quiet. Reception staff very friendly and helpful, I’ve forgotten names! Loved the pool and sauna and a well equipped gym. We had a lot of rain so it was perfect to be able to swim and have saunas and read by the pool. So relaxing. We also loved the restaurant, the staff made it even better. Great recommendations for wine and food and exceptional service by Claudio and Antonio. A great stay.

Not particularly helpful in allowing us to have anything not purchased in the hotel in our room.

Better than the pictures - gorgeous design details Staff very friendly and helpful. Nothing too much trouble. Excellent location Got back to a lovely complimentary tray of goodies on my husband’s birthday - a lovely surprise. Pool was great! Breakfast delicious- great choice of hot cold and continental Spotless air conditioned rooms. Shower amazing! Spacious bedroom. Food in restaurant lush! Cocktails delicious! Beautiful outside seating area. It’s four star but feels more five star!!! Highly recommended!

Nothing. Just fabulous

**5-Star Review** I recently stayed at this fantastic hotel, and it exceeded all my expectations. First off, the location is unbeatable — it's so close to the city centre, with easy access to shops and all the amenities you could need. Everything was just a short walk away, making it incredibly convenient. The hotel itself is modern and beautifully designed, equipped with every accessory you could possibly need for a comfortable stay. But what really sets this place apart is the staff. They truly go above and beyond to make you feel welcomed, always friendly, attentive, and ready to assist with anything. Their hospitality made a huge difference in our stay. The food was absolutely delicious — I couldn’t get enough! Every meal felt like a treat, with a variety of fresh, flavorful options. It was also my son’s 2nd birthday during our stay, and the staff went out of their way to make him feel special. From a thoughtful birthday surprise to little touches throughout the day, they made the occasion memorable, and I truly appreciate the effort they put into it. The pool and sauna facilities were top-notch, perfect for relaxing after a day of exploring the city. Clean, well-maintained, and never too crowded — they added an extra layer of luxury to our stay. Overall, this hotel gave us a wonderful experience, and I can’t recommend it enough. Whether you’re traveling for business, leisure, or a special occasion, this is the perfect place to stay!

The rooms weren’t that spacious.. But this wasn’t a big issue to me