My wife and I travel four months out of the year and are met with the range of customer service experiences that you would expect, from good to bad,. So when I say the service we received from the entire staff at this hotel was EXCEPTIONAL, please believe it was unlike the attention we have experienced before. Five star. Solicitous. Anticipatory. Polite. Effective. Considerate. Helpful. Thoughtful. Kind. It was extraordinary and it made our stay very special. The hotel is charming and ideally located. Central to everything: transport, tour sites, many of the city's best restaurants, all while being in a quieter, less frenetic neighborhood. Thank you.

We were in a wing of the hotel that was very well appointed and comfortable, but made room access rather odd. It was NOT a big deal, but we had to use either one flight of stairs (or one floor elevator trip) before passing through four doors to take a second elevator to our fifth floor room. Strange addition - VERY nice room.

We absolutely LOVED The Green Hotel so much that we tried to extend our stay, but unfortunately for us it was booked! The location was excellent, the decor was phenomenal, and the bar was a very nice surprise! To our amazement the bartender was good friends with one of our good friends from back home in the states. How wild!! We never got to experience the small plates in the bar, nor the restaurant, merely because we ran out of time. Tanya with reception was extremely friendly and helpful with everything. The bar, Pen and Player, is next level, and doing some really cool stuff in the cocktail game!! Again, excellent location, staff, and decor. Newly renovated, and you can definitely tell. I will be recommending to anyone going to Dublin. The air conditioning was the icing on the cake for us Texans haha!

We loved the location of the hotel. The staff were wonderful, and we truly felt that they were very invested in insuring that our stay was comfortable. The breakfast was delicious and there were plenty of options. The rooms were spacious and lovely, with comfy beds. Our first room was an exterior room over a busy street, reasonable for the location but we are light sleepers, and we asked to have a room change. They were very gracious and accommodating, and went beyond our expectations when immediately arranging another room for us. We would certainly recommend this excellent boutique hotel.

If you are a light sleeper, I would suggest you ask for an interior room.

The staff were kind and professional, especially Michael at the front desk, who was exceptionally welcoming, friendly, and thoughtful. He went above and beyond to ensure we had everything we needed for a comfortable night's sleep. The location was excellent and felt safe, too, even as walking back from Temple Bar at night.

The parking was a headache, as my husband had trouble finding it and one wrong turn meant another 20 minutes in traffic to enter the parking garage. After parking, he met another guest from the hotel in the elevator, and they both had a challenging time exiting the mall with limited and confusing signage. More detailed instructions would be helpful for out-of-towners like us.

This hotel is very beautiful and in a great location next to Stephen’s Green. The rooms are clean, large and furnished in a modern cozy way. Unfortunately the restaurant was closed as the chef was have “difficulties” per the front desk. We also found it be a bit cumbersome to get to our room with a young family lugging around a stroller. We had to take two elevators and navigate through somewhere around 6 narrows doors just to get to our room. If traveling with a family I would request a room in the front wing of the hotel to avoid this. All in all our stay was lovely. Good breakfast and friendly staff

It was.my daughters 16th birthday trip and the hotel arranged a suprise cake in our room when we got back on an evening which was a lovely touch. They also gave us access for the duration of our trip to.tye executive lounge with complimentary snacks and drinks. This made our trip extra special and these touches really do stay with you. Aside from the above the hotel was.clean, warm, rooms were of a high quality and location was extremely central to everything. Would I stay here again, absolutely!

Very minor but I shared a twin room with my daughter and the bathroom door had a semi distorted glass pane half the size of the door. Would have been better to have had the option of complete privacy but like I said minor.

We enjoyed the decor & style of the hotel, being located near St Stephen’s Green was a plus for us, the hotel was immaculately clean, toiletries were replenished daily & the staff were extremely professional, friendly & helpful.

The view from the room window, an unkempt car park & residential area, bins, loosely discarded items, etc (not the fault of the hotel and we were out most of the day so it was only a minor issue but nonetheless it was something that unfortunately brought the experience down a point in our eyes) & the proximity to residential flats which overlooked.

The hotel's location is perfect for walking to lots of attractions and to St. Stephens Green. We really enjoyed our breakfasts each day, and your staff are so lovely! We had the junior suite. We didn't like our view, so next time we'll try to get a suite with a better view. We were looking down into the back of other buildings. We also enjoyed the executive lounge and had a few visits there.

The view from our suite. Everything else was wonderful. I should have asked for a different suite but had started unpacking so decided to stay put.

The staff were very lovely and welcoming. I left them a note when reserving the room that we were on a mini moon and were excited to return to Dublin! They left us a lovely note and some nice desserts! Hotel is beautifully decorated! I really enjoyed my stay! Would highly recommend the green if you’re looking for an elevated hotel in Dublin that isn’t as expensive as a five star but equally just as nice!

The bathroom door in room had a large glass panel in it that although is patterned you can still see someone using the bathroom. They also didn’t give us any small facecloths/washcloths for use in the shower.

Everything but the staff hospitality especially. The hotel is just a short stroll to the Stephen's Green shopping center and Grafton street. The staff especially Tanya reached out to me before our stay to know our arrival timings and any other requests we might have with the children to make out stay enjoyable. We arrived at 1:30am on a freezing winter night and Michael was there to receive us at reception. He was so welcoming and helpful which meant a lot after a long flight with two small children under 4. The hotel upgraded our room, had the heating on, provided us with a late check out and what was most touching, Michael asked if we would like something to eat. We said a sandwich would be fine for the children and he came back with a massive tray of treats, drinks, snacks and sandwiches for the whole family. We were blown away with the generosity. The kids were in their element and the whole experience in the hotel was amazing. The staff made us feel like VIPs. The room and bathroom was luxurious and spotless clean with tea and coffee facilities. There is a lovely bistro downstairs for lunch or dinner and a bar. We will definitely be repeat customers to this hotel in the future. The Green truly deserves high praise and we wish we could have stayed longer.