Location...very easy to get around. Staff is very pleasant and helpful. Food choices are very good and good quality. Lovely pool to relax. Beautiful lobby to have a drink in. Comfy beds.

Nothing really....apart from when using the pool. Very loud and obnoxious group of lads being very disrespectful to other users. Jumping in and throwing each other in....one nearly landed on my friend who was swimming. Foul language and when challenged became abusive. I complained to the reception, but I'm not sure if anything was done. Obviously, the hotel can't be held accountable for individuals' behaviours, but there are rules for the pool area they should then be upheld.

Was a great location, got upgrade to a suite for my husbands birthday and was a lovely , comfortable clean room , housekeeping do a wonderful job and our room was sparkling clean , loved the birthday card and chocolates and was pleased to see the bottle of wine i requested on arrival ready, reception was very welcoming and very helpful

Was no air con and got very hot in the room however was a fan which helped , the bath gets blocked with water when you take a shower but as staying only one night it wasn't a major issue for us but should be looked into The restaurant at breakfast seemed chaotic and many tables not cleared fast enough to keep up with the demand , found it wasn't clear signage that u had to collect plates from the chef serving breakfast when going to see your options, however the coffee was lovely and staff was pleasant , food was nice and hot

Hotel was in a great location, our rooms were really modern, spacious & clean. Beds were very comfortable & overall the hotel had a really nice atmosphere. Despite our room being next to the lifts we generally weren’t disturbed by any noise. We also made use of the luggage storage the day we were leaving which was great. We would recommend/return in the future.

We experienced an extremely strong smell of what individuals had been smoking both in the lift & upon exit to our floor & as our room was next to the lift, subsequently the strong smell was in our room when we returned at night. We had to open windows in our room to try to get rid of the smell - which would only open approx 3-4cm. Mentioned to the hotel reception the next morning but the reception staff member was not phased at all.

Hotel is nearest located to Harcourt Bus Stop so quick access from airport via Dublin Express Bus directly from airport , hotel is at walkable distance from main market and Trinity college Hotel staff Srinivas was a fabulous help he helped us throughout the stay guided with all exploration possibilities .

Breakfast for a vegeterian ( no meat no eggs ) is very poor option here , dont go for breakfast , while taking a bus tour all that was offered as breakfast option was just a sandwich ( cheese and tomato) curd ( I mean while travelling all the way to Belfast and comming back who eats plain curd and that too in winters ) muffins had eggs , while we specifically ( told no eggs no meat ) .

I liked the pancakes at breakfast and the location of the hotel. The reception staff and restaurant staff were nice and friendly. The shower was powerful which I like.

The view from room was an office with ppl working who could see us. On our last day before going to airport, we ordered pizza to the lobby and The bar man told us off, we had spent so much at the hotel and we weren’t allowed to order food in. We didn’t get toilet roll when we had our rooms done. Our lint roller got thrown away by cleaners.

Absolutely blown away by how beautiful the hotel is, I was not expecting such a luxurious hotel for the price we paid. Location is second to none, right beside some of the best restaurants and bars in town and close enough to walk to tourist attractions too. I stayed with my ten year old daughter for our joint birthday and she loved it, the staff couldn’t have been nicer to us and the pool is the perfect height for a child of that age or a vertically challenged adult like myself. The room itself that we stayed in was spotless and very modern, the shower was a rain shower. The pool area was also very clean and the jacuzzi was lovely and warm. Breakfast was incredible, really tasty, fresh with loads on offer. My daughter also had a chicken goujon kids meal in the lobby and it was a generous portion with great service from the staff.

Location wise, it is in the centre of town so you have to expect the noise that goes with it and considering it is right beside the Bleeding Horse pub the level of noise from revellers outside is to be expected so it was very loud all night however given it was Halloween, it was obviously louder than a normal night. We were also overlooking the street which didn’t help. I spoke to a woman this morning who advised she didn’t hear much and she was facing the courtyard. It would have been nice if reception had of noted that I was staying with a child and had us overlook the courtyard instead however this is not a deal breaker and we would come back again, I would just ask next time if we could please be accommodated a quieter room.

Spacious reception area and friendly staff. The hotel is located within walking distance to the busiest parts of the city. Plenty of public transport available nearby. The bar has a great day menu to choose from and the food was delicious. Unfortunately there were road works at our time of stay and the car park was blocked off so we gad no access to it so we had to park elsewhere but thankfully the hotel had made me aware of this before my journey which was very helpful. This was our 2nd stay here and would definitely return again.

Our rooms were very clean and comfortable but very warm, there was a large fan inside the cupboard and I had to leave this on during the night. This was the only thing but this is expected in summer months.

Great facilities and great location

One member of staff at the reception desk was not very helpful and we were not happy that only one of our rooms were ready at check in time at 3pm We had a taxi booked through the hotel for 3.30 to leave the hotel and go to a gig and we only received key card for our second room at 3.25. when I went down at that time to check if it was available yet I was told by a lovely person that it was available and had been for a while. When we had been told at 3 that it was still not available, I had asked to be phoned either on my mobile or ring the phone in the room that we had already checked into. I received neither. Everyone else was extremely helpful.

Excellent Location Modern rooms Comfy beds Robes provided Food was excellent, breakfast one of the best Ive had in a hotel. Also had a beautiful lunch. Cafe in foyer is great. Great Spa facilities Helpful friendly staff Spotlessly clean

Parking is first come first served basis, cant pre book and limited underground parking spaces. When checking in, unprofessional- staff were talking about the people who checked in before me and a lady cane out in a black suit and they were loudly talking between the 3 of them about how they d taken a €200 deposit and the lady in the suit was saying 'they wont get that back if they smoke in the room' This was all while I was standing in front of them at the desk. Not a good first impression which was a pity as I loved the location, comfort & food.

Wonderful hotel. Everything was great and my husband after sampling MANY pints of Guinness across the city said the one here was up there with one of the best. Bed was really comfy and the coffee was excellent. The only slight improvement I believe the hotel could make is to require guests to book time slots for the pool area. We went at 10.30am thinking the morning rush would be over and as there are only 3 loungers and space for 3 people to swim lengths comfortably, there were way too many people for the space. Allocating time would fix this although appreciate it means not everyone would be able to go.