- Nice, friendly, helpful staff - Great location in the middle of the Karakoy. Restaurants and bars everywhere. Nice colorful shops. - Great room cleaning service, nice cleaning lady - Quiet gallery room were really quiet. Thanks for arranging that for us. We heard no noise from the outside. - Nice, big room. - The lift broke down, but it was fixed in 24 hours.

- The breakfast was really basic and not of good quality (dry bread, processed foods). We had to eat somewhere else because the food was too dry. - The mattresses in our room need to be replaced. They slept like a steep hill, very uncomfortable. Like rolling down a hill. One side high, one side low. My wife had pain in her back after sleeping. - Hotel personnel smoking outside of entrance, unavoidable smoke.

We shared a junior suite with a balcony. The room was spacious and had a huge bed in side. Lovely balcony to have a smoke outside. Has a sound systema and a large TV. The water pressure was the best I have ever experienced in a hotel. The staff were helpful and friendly. Would not use them to recommend tours as the English of some of the staff is not good but one does not need this if you do your own research before going. The location is awesome. I searched for days on the best areas to stay and found it at this hotel. Everything is walking distance to trams and the Bosphorus river and there are tons of restaurants just outside the door. Oh and one of the oldest Hamman is 5 minutes walk.

Nothing. Everything was perfect.

The hotel is located in a great area, it has everything you need. We literally felt like we were in a movie because of the scenery. The breakfast buffet was also great, we didn't need to get a full turkish breakfast somewhere else as this was more than enough. We also got to sit outside for breakfast which was nice and relaxing. The facilities were good too, and staff very helpful and kind. Would definitely recommend. The area gets busy at night, many small cafés and restaurants around (amazing vibe) so it does get loud but the sound isn't too bad if the doors closed and you can always sleep with earplugs.

I loved the location of the area as well as the air conditioner since it was pretty hot walking around the city during the day. The breakfast is pretty good as long as you arrive an hour before it closes. But the staff will make extra if you arrive a little late and request what you want. The room was very clean and yes, some other travelers talk about noise at night from the parties downstairs but honestly we slept through it. The staff was also incredibly helpful and gave us ice on request and helped with our bags. Definitely would stay here again :)

One lamp in the room didn’t work and the shower gel didn’t smell good but overall it can be overlooked and a great place to stay on a budget but want a bit of luxury feel

Great location in buzzy Karaköy. Spacious Superior room on higher floors with balcony. windows/sliding doors are double glazed & we heard nothing from the busy late night music bars. The included breakfast was excellent.

This is not a complaint - be aware hotel is situated on a pedestrian traffic free mall so your taxi may not be able to drop you off at the door. Best to arrange with hotel the easiest point for your transport to drop u off. it will only be a 2min walk away, so no big deal!

Great location. Nice rooms.

Kept awake till 4am with Doof Doof music 🤬 Was never told about it and with a room on the street it was unbearable.

Location was absolutely perfect Room was spacious enough and very clean Breakfast was great. Staff were extremely friendly and there to assist with whatever was required. Rooms were soundproof which is very important in this busy area.

You can't control the temperature of the air or heat in your own room which was not ideal for us as we get quite warm through the night and need aircon - even in winter.

The location is excellent — right in the heart of everything, yet tucked away just enough to feel calm. The staff went the extra mile by meeting us at the airport drop-off spot since the street isn’t accessible by car, which made arrival super smooth. Breakfast was excellent too, with a great variety of cheeses and fresh options. Great service, stylish rooms, and a perfect base for exploring Istanbul!

If I could give them a 10 star rating, I would! The best place you could possibly stay! Excellent location to one of the nicest areas of Istanbul, with everything you could need next to you. The room was comfortable, cozy and clean. Staff, more than excellent. It made the experience and our stay at Istanbul more than memorable! We will definitely come back to this city and this hotel! Thanks you guys! Thanks to Mahmud especially - with his help and guidance we felt like locals of this city!

The location is perfect with various transportation options available nearby as well as proximity to attractions. Despite being in a crowded area full of bars and restaurants, my room was completely soundproof.

The housekeeping is extremely slow. I once spent most of my day outside the hotel and came back to see the room the same way I left it.