room size, breakfast and staff at the breakfast restaurant.

Service at the bar and restaurant there very poor, late not precise asked water and bread twice and never arrived when we provided feedback to the waiter he answered us he was too busy to give the feedback to his manager for paying a stay more than 600Euros a night I would expect a completely different service!

Everything, especially the garden area and swimming pool

The room wasn’t ready on arrival but they upgraded us to a better room to apologise for the wait

Rooms are luxurious. Great location. Breakfast staff are very friendly.

5 star hotel and the only jacuzzi in pool area was full of small kids. Felt like entire pool area taken over by kids. Appreciate it was mid-term but surely jacuzzi should be over 16s as per most hotels. Had to ask if there was a sauna/steam room. I hadn't noticed it til I was leaving that they were at the back of the female or male changing rooms. Friday night and the Ice bar had a private function. No residents bar area for a late drink (11.30pm) ?? Quality of breakfast much better on 2nd morning. More items seemed available than morning before.

Excellent property. Comfortable rooms.

Furniture was a bit dated in the junior suite so due an upgrade

Lovely apartment, living space & main bedroom were really nicely decorated & very comfortable

Second bedroom was very plain compared to main bedroom. The beds weren't very comfortable, poor quality pillows, no bedside lamp or throws , or accessories like in main bedroom. Very disappointing as we were two adult couples & there was a huge disparity in the rooms. There were only 3 pool towels & after we requested the 4th it took 2 days to receive it. There was no towel in upstairs bathroom or no wine glasses. We requested these on Friday & did not receive them by following Thurs when we left. Overall we loved apartment but please improve bedroom 2 & ensure adequate towels etc are provided.

Nice location. Very nice atmosphere. Jacqueline who was managing the breakfast room was excellent. Dinner in Lobby was very good however pricing very expensive for an informal bistro informal style restaurant. Rooms spotless and spacious.

A dreadful sound in the restaurant, a machinery low level repetitive sound. Maybe sound of air con. Pool area was swamped with kids and overcrowded so we left. Ice Bar and the main restaurant was shut. Very disappointing especially on a Bank Holiday weekend. Shame too, after spending over 800 euro for one night including treatments in spa that they asked us to pay €20 for parking. Doesn’t feel like a 5 star hotel. Bottle shelves and mirror in bar were dusty.

Room - spacious for 2 adults and 2 children Bathroom - well equipped, hot water for bath ready with all the bathroom essentials available. Dressing robes for the kids was nice touch - as we all used the pool together Bar / lounge area - nice relaxing atmosphere, wide selection of drinks available. Bathroom facilities in public areas of hotel very well maintained throughout our stay Pool & Spa area, changing rooms - relaxation area

Breakfast was very good - would have been nice addition to have a small menu with options like omelette, eggs benedict, kippers / fish. Kids loved their pancakes and the waiting staff were excellent. Pastries were gone when we went to choose some - we were down for just before 10am - so probably getting the last of the breakfast buffet.

I really went there for a stupid reason, among all the hotels. I knew I will only stay in Dublin for a night, so I thought I'll make it the first time I stay at a 5* hotel. Then I saw Intercontinental, and remembered the movies John Wick. I thought how great it would be to stay there, so I choose that hotel. Overall it was nice, but the receptionist didn't really looked like someone who could wield a shotgun and none of the guests looked like assassins.. Kinda disappointed, but overall, the hotel was really nice, the bed was comfy and the food was good.

They didn't seem to have any relation to the movies. Maybe it was my peasant self, but I went downstairs, since I saw they have a "reading room" and there were no books in there. Also the room was not really ideal for reading, as it was more of a lounge.

Breakfast was great - and we loved getting freshly made omelettes at the buffet every morning. We enjoyed the room, it was quiet, very comfortable and the bath was great. The staff are extremely courteous and professional in all areas of the hotel. We’ll definitely be back!

The lighting in the bathroom is poor and not good for applying makeup. We used the spa and the beauty salon and both could do with modernisation and some investment.

Such a fabulous hotel. Great bedroom & bathroom. Outstanding breakfast. Lovely spa, pool area. Very friendly staff.

Nothing. All was great