Newly redeveloped hotel on Spencer st/Flinders Lane, less than 12 months old so everything is ship shape, perfect location if arriving by train at Southern Cross Station or utilising skybus from Melbourne airport as this hotel is virtually across the road, no need to lug luggage to accom, no need for ubers :), staff were super friendly and helpful, rooms spacious and very modern, super clean, lobby is even a nice place to relax and have a drink, great breakfast venues nearby - Higher Ground, Societe and Grainstore very close by, 20 min walk to Mall or you can catch a free CBD tram, 10-15 min walk to Marvel stadium for football, strongly recommend and would not hesitate to return, last time we went to melbourne we lugged suitcases up the top of Spring st and that was not fun on a busy tram, do not recommend that, stay nearby at Indigo may cost you $20 more a night but definitely worth it and you can leave your luggage in storage in the am and shop at nearby DFO (Not that fabulous) before you catch your train home or skybus to the airport

Buffet breakfast - maybe we got a bad day however not the best buffet breakfast for the price - over $40 on Sundays due to 10% surcharge, I prefer poached or fired eggs, scrambled was the only option on Sunday and no pancakes, mind you surchage payable at most cafes in Melbourne on weekends we found so Indigo not alone on this front, not familiar with surcharges - travelled from interstate where surcharges are only payable on public holidays.

The hotel opened in September 2023 so it's all still new. Facilities are excellent. Our room was very comfortable. The breakfast buffet was varied and superb in quality

Our room was at the back of the building so we could hear the trains in and around Southern Cross Station. It's not overly noisy in fact to start with I thought it was heavy rain, but the first trains are around 3.30am so light sleepers may get disturbed

This hotel is very central, just 5 minutes walk from the station. The Reception staff were incredibly helpful, answering all our questions and providing a map of the city. The room was huge and exceptionally well equipped. Fantastic shower and huge bed! The bar had a Happy Hour from 4pm - the cocktails and beers were a bargain. One of the best features of this hotel was the decor throughout - quirky and imaginative. We only stayed one night, but I would highly recommend this hotel to anyone staying in Melbourne.

Decor was geared to social media savvy guests. Staff go out of their way to smoothen out your stay.

I needed an additional night and booked directly through the hotel's website. What a nuisance it was to find out that the booking thru booking.com and through the hotel's website couldn't be linked. Fortunately the hotel arranged it that I did not have to change hotel rooms midway through my stay. The walls are thin, the people next door were probably hard of hearing as their normal conversation sounded like they were screaming. It is a disappointment if one has to wear noise-cancelling headphones to sleep.

I recently stayed at this hotel, and overall, it was a pleasant experience. My room (Room 215) was clean and comfortable, with a nice layout and conveniently located right in front of the lift. The hotel’s location was a huge plus – it’s close to the tram station, making it easy to get around, and Spencer DFO is just a short walk away, perfect for shopping. The staff were friendly and genuinely helpful, which added to the positive experience.

However, I did have some issues with the breakfast offerings. The selection was quite limited, and unfortunately, the items were the same every day, with no variety or rotation. It would have been nice to see some changes throughout the week.

I stayed at this hotel for 7 nights. I arrived in Australia after a 29 hours flight and having lost my suitcase. The people at the reception checked me in upon my arrival (9am) and offered me breakfast. Comfortable room, impeccable cleaning, good breakfast options, nice food and cocktails at the bar. But the people of the hotel made my stay unforgettable, always ready to help with the smile:) Thank you!

Comparing to other central hotels, you can say it’s a bit far from the center but this is also good as it’s not in the hustle and bustle. The location for me was perfect as I chose it to be close to the Convention Center.

We were experiencing issues with the air conditioning in our room within the first hour of checking into the hotel. A lovely staff member from the front desk came up and knew exactly what the problem was and attempted to fix it. On the 2nd attempt returned to the room with keys to another room (next door, which made the switch easy). Our 2nd room was exceptionally large and the air conditioning was perfect especially for such a hot day outside. The staff at the front desk were all so lovely from the moment we checked in but this gentleman in particular made the stay a pleasant one. Even offered us a drink on the house that evening for the inconvenience. Great location, just down the road from southern cross and marvel stadium. We were recommended Hotel Indigo by a family member and it did not disappoint.

Staying at the Hotel Indigo was a no-brainer considering I was attending PAX AUS. Located quite close to Southern Cross station, as well as the Melbourne Convention Centre, it was the perfect spot to be in. The bed was comfortable and the room would have been perfect for a couple. I'd also like to point out that the breakfast buffet had a decent selection, and the staff were hospitable.

Location-wise, it's not exactly at the centre of the Melbourne CBD. There's a bit of a trek if you want to see Flinders Street Station or Bourke Street Mall. However, given I was only in Melbourne for PAX, I didn't notice these discrepancies.

Excellent customer service with the front desk allowing us an early check in which was very much appreciated. Good location and walking distance into Southbank as well as all of the CBD restaurants and bars. Loved the bathroom, huge shower and great shampoo/conditioner/body wash etc. We didn't use the bar and restaurant down in the lobby but it looked really nice. Beautiful lobby and the availability of umbrellas for those rainy Melbourne days.

The bed was very hard and pillows were a bit uncomfortable. The biggest downfall though was the noise outside of the hotel, we heard sirens all through the night so I think the windows need some double glazing to minimise the sound.

Hotel Indigo was fantastic! The photography theme was very cool and matches the urban environment perfectly. Reception was gorgeous and the staff, Itthi, who checked me in was super friendly and helpful. The photobooth is a lovely little touch that I hadn't seen before and was a highlight of my experience at the hotel! The room was extremely clean and comfortable. The bathroom was spacious, everything you need as well as robes and slippers! I didn't try the onsite restaurant for dinner but breakfast was great. There was Happy Hour in the evenings and the location is ideal, close to both Southern Cross Station and short walk across to the promenade and Crown restaurants / shops.